Senior Program Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

A visionary leader and construction strategist with more than 20 years of experience in construction mechanics, logistics management, information technology, personnel mentoring/leadership, operations, and training across diverse teams and situations. Extremely organized in managing high-profile projects and coordinating complex workflow and logistics. Effectively balances competing priorities in fast-paced, client-facing environments. Maintains a rapid trajectory of growth in positions of increasing leadership and accountability.

  • Team Leadership & Development
  • Complex Problem Solving
  • Customer Service Support
  • Recruitment and Staffing
  • Standard Operating Procedures
  • Logistics Management
  • Program Management
  • Construction Mechanics
  • Quality Assurance
12/2016 to 02/2021
Senior Program Manager Safran Group Sarasota, FL,

Planned, directed, and coordinated shipping, warehousing, forecasting, and planning supporting overseas contingency operations.

Resolved problems concerning transportation, logistics systems, imports/exports, and customer issues. Directed outbound logistics operations, including transportation activities, safety, and quality management. Planned, organized, and executed logistics support activities, including maintenance planning, repair analysis, and test equipment recommendations. Select Accomplishments Provided critical logistical and operational sustainment support to deployed organizations across multiple continents, mission support sites, and maritime support vessels operating in high-threat and extremely dynamic environments. Trained and mentored 26 employees in a heavy task department; provided professional technical development, which led to four employees being promoted, one receiving a quarterly award, and six obtaining qualifications. Successfully completed multiple camp expansion projects, which included an ordnance (ammunition) storage facility; managed a monthly multiclass budget of a vehicle motor pool at a property records office for task force assets. .

03/2017 to 03/2018
Directorate Operations Chief Beam Suntory, Inc. Boston, MA,

Directed team activities, prioritized and tracked work assignments, provided guidance, and ensured the availability of resources. Managed logistics personnel, systems, and directed daily operations. Directed and coordinated comprehensive logistical/reverse logistical functions, including distribution, internal allocation, delivery, reuse, and final disposal of resources. Developed and implemented technical project management tools, including plans, schedules, as well as compliance matrices. Select Accomplishments Led and mentored 100+ personnel in the management operation of more than $98M in task force assets; provided mission-critical logistics support across several forward operating bases and two maritime support vessels; directly accountable for the readiness of 290 pieces of equipment. Ensured the successful completion of more than 5K maintenance hours and the safe air embarkation of multiple personnel and more than $11M worth of cargo. Forecasted requirements, developed and implemented procurement strategies, and effectively employed resources, which, as cited by the Commander/Organizational Director, resulted in an unmatched level of operational readiness, logistics, and infrastructure sustainment/development. Conducted detailed planning for an exercise comprised of 300 personnel coordinating mission-essential cargo that was carried out at four different locations worldwide, which resulted in the satisfactory completion of all exercise objectives.

09/2012 to 11/2016
Human Resources Manager Ajinomoto Frozen Foods Toluca, IL,

Recruited individuals into the U.S. Navy and Naval Reserve. Possessed expertise in recruiting techniques, knowledge of the recruiting procedure, and Navy enlistment programs and policies. Communicated and related with prospects, groups, and the community. Provided information regarding service, training, and career opportunities, including interviewing, screening, and testing. Interviewed and counseled individuals interested in joining the Navy; analyze their goals, conducted background checks, and explained the benefits of joining. Evaluated an applicant’s educational, psychological, and occupational history to determine which military programs would appeal to him/her. Administered and scored screening exams, including the Armed Services Vocational Battery, a series of tests that measure an applicant’s psychological and mental capacity in relation to job opportunities. Select Accomplishments Eliminated problems in the Delayed Entry Program by producing a positive atmosphere among future sailors, which resulted in an increase of referrals to join the U.S. Navy. Achieved 180% of the assigned goal, overproducing every level; led the recruiting station in achieving 146% new recruiting contract objective, 200% nuclear field recruiting, 250% new accession training, and 108% shipping targets. Earned the Chief Recruiter’s Triple Play and First Strike Awards for January 2014, Small Station of the Quarter for the 1 st , 2 nd, and 3rd quarters of Fiscal Year (FY) 2014, and Small Station of the Month five times over.

04/2001 to 10/2005
Heavy Equipment Supervisor US Navy Seabees City, STATE,

Maintained, repaired, and overhauled automotive, construction, and material-handling equipment. Trained and supervised subordinates in maintenance and repair procedures and techniques. Repaired and maintained heavy construction and automotive equipment, including buses, dump trucks, bulldozers, rollers, cranes, backhoes, pile drivers, and tactical vehicles. Maintained and repaired tires, batteries, brakes, and valves; conducted shop management functions, including maintenance scheduling and spare parts inventory control; estimated labor, material, and equipment needs. Prepared detailed maintenance records, cost control data, and requisitioned repair parts. Select Accomplishments Demonstrated leadership and skills by maintaining the organization’s hazardous material requirements for five maintenance shops, which resulted in a grade of “Outstanding” during the last two state hazardous material inspections. Managed a fleet of 2K units of equipment and 71 maintenance employees, which resulted in the $40M fleet being maintained at a 95% operational readiness rate, well above the prescribed minimum standard. Exceeded command goals by achieving an equipment availability of 92% for the heavy equipment shop.

04/1999 to 04/2001
Floor Mechanic US Navy Seabees City, STATE,

Diagnosed equipment failures and made the prescribed repairs or item replacement. Operated and inspected machines and heavy equipment to diagnose defects. Repaired/replaced worn, damaged, or defective mechanical parts, including diesel/gasoline engines, chassis, frames, and bodies; adjusted and repaired ignition, fuel, electrical, hydraulic, and steering systems. Select Accomplishments Trained more than 60 mechanics and qualified them on the operation of deployed civilian engineer support equipment, which contributed to the increased operational readiness of all 10 fleet hospitals. Provided instruction to more than 300 fleet hospital personnel on the proper assembly of circus and maintenance tents as a member of the Fleet Hospital Assist Team. Performed preventive maintenance on all organizational equipment, which attained a 95% operational readiness rate.

Education and Training
Expected in 05/2006
Associate of Science: Business Information Systems
Remington College - San Diego - San Diego, CA

EDUCATION, TRAINING, & CERTIFICATIONS Certifications & Training | Leading Petty Officer Leadership Course Ÿ First Line Leadership Development Program Ÿ Interservice Construction Mechanic Apprentice Ÿ Navy Recruit Training Ÿ Secret Security Clearance

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Resume Overview

School Attended
  • Remington College - San Diego
Job Titles Held:
  • Senior Program Manager
  • Directorate Operations Chief
  • Human Resources Manager
  • Heavy Equipment Supervisor
  • Floor Mechanic
  • Associate of Science

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