Methodical Certified Scrum Product Owner with experience utilizing Salesforce to increase customer acquisition and customer retention/engagement. I have a meticulous and disciplined approach to gathering and understanding requirements to enhance customer experience and increase customer lifetime value. Experienced in breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in Digital/Innovative products. Prepared to bring 8+ years' experience in the field to a challenging new role.
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