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senior product manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Experience
Senior Product Manager, 03/2020 - Current
Adobe Systems Incorporated Minneapolis, MN,
  • Working with the Senior Product Director on Product Roadmap, Product Feature refinement and prioritization.
  • Supporting two Scrum teams in decomposing Features into User Stories, Sprint planning and Backlog refinement.
  • My position involves indirect leadership to 12 individuals.
  • Collaborate with COX Data Suppliers and external Suppliers to onboard data into AWS S3, then converting the raw data into Parquet format and making the data available to Data Scientist in the Cox Automotive Data Marketplace (Internally known as CADS) using tools such as Athena, Redshift and Snowflake.
  • Product Owner of the three ways users can interact with the Data Platform: UI, CLI and Restful API's UI demos and product presentations increased the adoption rate for onboarding new Data Sets to the Data Marketplace Delivered 7 key enhancements as requested by the users of the Cox Automotive Data Marketplace within time and on budget and in close collaboration with the requesters Built a strong relationship based on trust, respect and collaboration with my two Scrum teams.
Senior Business Systems Analyst/Scrum and SAFe Product Owner, 11/2015 - 03/2020
Stanley Black & Decker, Inc. Hamilton, OH,
  • Focused on SOAP/REST API integration with Indirect Partners such as Lifelock and Credit Karma.
  • Documented complex Enrollment and Order Fulfillment happy path and fault workflows for critical new mobile app solutions.
  • Built the Canonical Model for success and failure response for enrollment and fulfillment for Equifax, TransUnion and Experian systems.
  • As SCPO moved and mitigated legal challenging issues quickly to gain trust of the Scrum team.
  • Delivered seamless integrations with Indirect Partners in the agreed upon timeframe.
  • Identified key use cases and alt flows for the Tech Ops team to support the new high profile Consumer mobile App solution.
  • This resulted in key dashboards for Tech Ops/Business to monitor consumer metrics.
Senior Technical Business Analyst NPI, Contractor, 08/2015 - 10/2015
Db Schenker Malta, NY,
  • Wrote technical backend User Stories using Rally in a very agile environment with two weeks sprints.
  • Identify new Stories to write from the daily Scrum meetings and solutions presented.
  • Complex Big Data environment using Hadoop clustering and HDFS.
  • Quickly adopted writing technical user stories for complex Big Data environment Gained trust and respect from backend developers.
Product Manager, 01/2011 - 01/2015
Db Schenker Manassas, VA,
  • Provided VW Europe, VW US, VW China and State Farm with web services around telematics/IOT and connected vehicles via Web Portals and Mobile Apps.
  • Fully localized for VW Europe enabling rollout in 30 languages/countries using a CMS that referenced unique identifiers for all languages.
  • Determined analyzed, and prioritized product requirements, communicated requirements to stakeholders/partners, and managed product scope.
  • Wrote user stories including Gherkins and acceptance criteria.
  • Completed complex telematics integration projects including sending nightly data feeds with driving data to State Farms.
  • State Farm used the KPI's collected to calculate insurance premiums based on those driving behavior KPI's.
  • This also included optional upsell options for geo fencing, vehicle diagnostics, etc used through a web portal.
  • Modified/Created VW web portals and Mobile apps to include telematics around Electric Vehicle Services in collaboration with customers/UI design firms adding user friendly/intuitive functionality on budget and within tight timeline Reduced costly rework later in the SLDC by improving the Requirements Management process and incorporating Agile using Top Team and Version One.
Program Manager and Risk/Senior Business Analyst, 01/2009 - 01/2011
LEXISNEXIS City, STATE,
  • Managed projects for Customer Facing product portfolio for Screening Business Unit by liaising between Product Management and Engineering.
  • Served as lead project/program manager for cross platform and development activities.
Lead Business Analyst and Product Manager, 01/2007 - 01/2009
CHOICEPOINT Inc City, STATE,
  • Served as lead strategy/business analyst and hybrid function product manager for Internationalization project including coordinating the hiring of contractors and arranging system/building access.
Senior Business Analyst, 01/2007 - 01/2007
Standard Integrations , ,
  • Described/formalized integration between ChoicePoint and 3rd party ATS providers.
  • Recommended work around solutions and remedies via gap analysis and data mapping HR-XML schema to XML schema of 3rd party ATS providers.
Senior Business Analyst, 01/2006 - 01/2007
, ,
  • Provided current state analysis of systems and processes, recommended systems/improvements, and described/visualized future state systems/processes.
  • Previous positions include Product Manager Americas & AsiaPac, Infor Global Solutions, Advisory Business Analyst Global Financials and BI, MAPICS Inc., and Senior Implementation Consultant Financials, Axias B.V.
Work History
Senior Product Manager, 03/2020 - Current
Cox Automotive Atlanta, GA
  • Working with the Senior Product Director on Product Roadmap, Product Feature refinement and prioritization.
  • Supporting two Scrum teams in decomposing Features into User Stories, Sprint planning and Backlog refinement.
  • My position involves indirect leadership to 12 individuals.
  • Collaborate with COX Data Suppliers and external Suppliers to onboard data into AWS S3, then converting the raw data into Parquet format and making the data available to Data Scientist in the Cox Automotive Data Marketplace (Internally known as CADS) using tools such as Athena, Redshift and Snowflake.
  • Product Owner of the three ways users can interact with the Data Platform: UI, CLI and Restful API's UI demos and product presentations increased the adoption rate for onboarding new Data Sets to the Data Marketplace Delivered 7 key enhancements as requested by the users of the Cox Automotive Data Marketplace within time and on budget and in close collaboration with the requesters Built a strong relationship based on trust, respect and collaboration with my two Scrum teams.
Senior Business Systems Analyst/Scrum and SAFe Product Owner, 11/2015 - 03/2020
Equifax Alpharetta, GA
  • Focused on SOAP/REST API integration with Indirect Partners such as Lifelock and Credit Karma.
  • Documented complex Enrollment and Order Fulfillment happy path and fault workflows for critical new mobile app solutions.
  • Built the Canonical Model for success and failure response for enrollment and fulfillment for Equifax, TransUnion and Experian systems.
  • As SCPO moved and mitigated legal challenging issues quickly to gain trust of the Scrum team.
  • Delivered seamless integrations with Indirect Partners in the agreed upon timeframe.
  • Identified key use cases and alt flows for the Tech Ops team to support the new high profile Consumer mobile App solution.
  • This resulted in key dashboards for Tech Ops/Business to monitor consumer metrics.
Senior Technical Business Analyst NPI, Contractor, 08/2015 - 10/2015
ATT Alpharetta, GA
  • Wrote technical backend User Stories using Rally in a very agile environment with two weeks sprints.
  • Identify new Stories to write from the daily Scrum meetings and solutions presented.
  • Complex Big Data environment using Hadoop clustering and HDFS.
  • Quickly adopted writing technical user stories for complex Big Data environment Gained trust and respect from backend developers.
Product Manager, 01/2011 - 01/2015
VERIZON TELEMATICS, VTI Atlanta, GA
  • Provided VW Europe, VW US, VW China and State Farm with web services around telematics/IOT and connected vehicles via Web Portals and Mobile Apps.
  • Fully localized for VW Europe enabling rollout in 30 languages/countries using a CMS that referenced unique identifiers for all languages.
  • Determined analyzed, and prioritized product requirements, communicated requirements to stakeholders/partners, and managed product scope.
  • Wrote user stories including Gherkins and acceptance criteria.
  • Completed complex telematics integration projects including sending nightly data feeds with driving data to State Farms.
  • State Farm used the KPI's collected to calculate insurance premiums based on those driving behavior KPI's.
  • This also included optional upsell options for geo fencing, vehicle diagnostics, etc used through a web portal.
  • Modified/Created VW web portals and Mobile apps to include telematics around Electric Vehicle Services in collaboration with customers/UI design firms adding user friendly/intuitive functionality on budget and within tight timeline Reduced costly rework later in the SLDC by improving the Requirements Management process and incorporating Agile using Top Team and Version One.
Program Manager and Risk/Senior Business Analyst, 01/2009 - 01/2011
LEXISNEXIS Alpharetta, GA
  • Managed projects for Customer Facing product portfolio for Screening Business Unit by liaising between Product Management and Engineering.
  • Served as lead project/program manager for cross platform and development activities.
Lead Business Analyst and Product Manager, 01/2007 - 01/2009
CHOICEPOINT Inc Alpharetta, GA
  • Served as lead strategy/business analyst and hybrid function product manager for Internationalization project including coordinating the hiring of contractors and arranging system/building access.
Senior Business Analyst, 01/2007 - 01/2007
Standard Integrations ,
  • Described/formalized integration between ChoicePoint and 3rd party ATS providers.
  • Recommended work around solutions and remedies via gap analysis and data mapping HR-XML schema to XML schema of 3rd party ATS providers.
Senior Business Analyst, 01/2006 - 01/2007
,
  • Provided current state analysis of systems and processes, recommended systems/improvements, and described/visualized future state systems/processes.
  • Previous positions include Product Manager Americas & AsiaPac, Infor Global Solutions, Advisory Business Analyst Global Financials and BI, MAPICS Inc., and Senior Implementation Consultant Financials, Axias B.V.
Education
Master of Business Administration (MBA): Accounting, Expected in
-
- ,
GPA:
Status -
Certified Scrum Product Owner (CSPO)/SAFe PM/PO Pragmatic Institute Foundations certification Member of Cox Automotive Toastmasters chapter Equifax LEAN Green Belt: , Expected in
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- ,
GPA:
Status -
Summary
Senior Product Manager/SCPO and SAFe Product Owner Senior Product Manager with years of versatile experience analyzing/prioritizing business requirements in FinTech, Telco/Telematics and ERP disciplines. Performing gathering/entry, defining specifications, testing/troubleshooting SaaS/system to system integrations, using HRXML and Restful API's. Accomplished in performing highly complex projects, guiding/supporting teams, and serving as liaison. Proven Subject Matter Expert in international financial accounting, localization and legal requirements.
Affiliations
Scrum/collaboration tools: Rally, Jira, VersionOne, Confluence
Highlights
  • JAD Sessions Requirements Gathering, and Analysis Systems Integration Localization
  • Internationalization Project/Program Management Product Management Business Analysis
  • Process Design Telematics/IOT/Connected Vehicle Consulting Agile Change Management and Process
  • Adaption Scrum Product Prioritization AWS including Athena, S3, Dynamo DB, Aurora, Lambda Big
  • Data Swagger and Postman SOASOAP SaaS SQL Workbench
  • BI IT Support Handover/Training Intercommunications/Presentations Expertise in Scrum tools
  • Such as Rally, Jira, Version One and collaboration tools such as Confluence and Share Point
  • Agile, Share Point
  • API, DB
  • Automotive, Presentations
  • Big, Process Design
  • Data, Processes
  • Big Data, Product Manager
  • Budget, Product manager
  • Business Analysis, Product Management
  • Business analyst, Product Management
  • Business, Program Management
  • Analyst, Requirements Gathering
  • BI, Scrum
  • CLI, SOAP
  • Change Management, SQL
  • Clustering, Stories
  • CMS, Strategy
  • Consultant, Systems Integration
  • Consulting, Unique
  • Credit, UI design
  • Driving, Web portal
  • XML, Workbench
  • Features
  • Financials
  • Hiring
  • HR
  • Insurance
  • IT Support
  • Leadership
  • Legal
  • Director
  • MAPICS
  • Meetings
  • Access
Skills
  • JAD Sessions Requirements Gathering, and Analysis Systems Integration Localization
  • Internationalization Project/Program Management Product Management Business Analysis
  • Process Design Telematics/IOT/Connected Vehicle Consulting Agile Change Management and Process
  • Adaption Scrum Product Prioritization AWS including Athena, S3, Dynamo DB, Aurora, Lambda Big
  • Data Swagger and Postman SOASOAP SaaS SQL Workbench
  • BI IT Support Handover/Training Intercommunications/Presentations Expertise in Scrum tools
  • Such as Rally, Jira, Version One and collaboration tools such as Confluence and Share Point,
  • Agile, API, Automotive, Big
  • Data, Big Data, budget, Business Analysis, business analyst, Business
  • Analyst, BI, CLI, Change Management, clustering, CMS, Consultant, Consulting, Credit, driving, XML, Features, Financials, hiring, HR, insurance, IT Support, leadership, legal, Director, MAPICS, meetings, access, Share Point, DB, Presentations, Process Design, processes, Product Manager, product manager, Product Management, Product Management, Program Management, Requirements Gathering, Scrum, SOAP, SQL, Stories, strategy, Systems Integration, unique, UI design, web portal, Workbench
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    Resume Overview

    School Attended

    Job Titles Held:

    • Senior Product Manager
    • Senior Business Systems Analyst/Scrum and SAFe Product Owner
    • Senior Technical Business Analyst NPI, Contractor
    • Product Manager
    • Program Manager and Risk/Senior Business Analyst
    • Lead Business Analyst and Product Manager
    • Senior Business Analyst
    • Senior Business Analyst

    Degrees

    • Master of Business Administration (MBA)
    • Certified Scrum Product Owner (CSPO)/SAFe PM/PO Pragmatic Institute Foundations certification Member of Cox Automotive Toastmasters chapter Equifax LEAN Green Belt

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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