senior product manager resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Professional Synopsis: Over 10 years of successful Digital Product Management with proven accomplishments in driving growth and increasing productivity. Articulate and driven leader with high energy and engaging personality. Hardworking team builder motivational in maximizing personnel performance and surpassing business objectives. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Skills
Portfolio Strategy
Product Roadmaps
Operating Engineering
Scalable Enterprise Software Solutions
Strategic Planning
Sprint Planning
Cross-Training Skills
Product Team Leadership
Product Deployment
Product Knowledge
Education
University of MichiganDearborn, Expected in 2010 ā āMasters of Science:Software Engineering - GPA:
American University of Culture & Education, Expected in 2008 ā āBachelors of Science:Computer Science - GPA:
Work History
Foundation Capital - Senior Product Manager , , Dearborn, MI02/2022 - 06/2023
Lead Product Manager on Digital Platform Services& Experience - In Vehicle Enterprise Connectivity, Windows and Restraints Platform Systems Engineering
Lead New Capabilities and processes at ford to develop Agile using SAFe Scaled Agile Framework, Enterprise Connectivity (Foundational Services)
Communicated project updates to stakeholders at all levels.
Consulted with product development teams to enhance products based on customer interest data.
Assessed and analyzed customer requirements to develop effective In-Vehicle program deliverables and plans.
Partnered with project team members to identify and quickly address problems.
Monitored and tracked project progress to support timely completion.
Led cross-functional teams to successfully complete In-Vehicle projects.
Updated customers and senior leaders on progress and roadblocks.
Wrote, updated and maintained project documentation.
Established and enforced project timelines and deadlines.
Implemented best practices to drive quality for In-Vehicle Digital platform program delivery.
Resolved staff conflicts and identified potential areas of improvement.
Created and implemented contingency plans to address potential risks.
Generated reports for project and program progress and performance.
Conducted quality assurance to verify accuracy of data used in In-Vehicle Platforms.
WiFi hotspot Connected Vehicle Product Design and Enterprise
Business Strategy and Market Planning to Feature owner and Product Delivery
Lead IoT Engineer for Wi-Fi Hotspot Autonomous Vehicle platform
Oversaw entire product deployments from vision and creation to rollout and delivery.Owned and prioritized product backlog.
Cross functional duties in supporting and maintaining team's tools and processes for best practices at Ford
Support assessment of make/buy in decisions for new features on MVP Products
Focused on building critical features up front in order to identify constraints and technical challenges.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Collaborated with development team on WiFi Hotspot services and tasks.
Development and Product Deployment into production and other service providers Third party vendors.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Compiled and analyzed data to determine approaches to improve sales and performance.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Ford Motor Credit Co - Technology Planning and Engineering Specialist , , Dearborn, MI12/2017 - 12/2019
From Business Planning to IT Agile development and delivery
Lead IT processes for Brand, such as TECH07, EAA, HIR, ITMS configuration, Tech
Refresh/Renewal, Infrastructure and Application security controls
Process and implementation for office of Chief Information Officer
Cross functional duties in supporting and maintaining team's tools and processes for best practices at Ford
Lead Security & Controls for Brand, such as ACRs, ICRs, SCRPs, SOX controls, Author and maintain associated documents and artifacts for all Security & Controls
Manage escalations with ITO and other service providers Third party vendors
HR Functional Business Knowledge & Cross organizational Knowledge Transfer
Support assessment of make/buy in decisions for new features on MVP Products.
Ford Motor Co - Research Engineer / Systems, Vehicle Platform , , Dearborn, MI08/2015 - 11/2017
From research to production...Develop process methods and procedures for the autonomous program
Support for various Program management teams at Ford Motor Company
System Design and application implementation using various tool suites (SysML; VSEM)
Support Basic Design Feature Owner implementation
Develop Product timelines through TI from GTDS to GPDS
Project management, Created, Designed, implemented Logical workshop reviews and implementations from a cross functional disposition
Support CD391/C730 project data.
Ford Motor Co, EDS Systems - Wire Harness Design Engineer , , Dearborn, MI08/2013 - 07/2015
For Automotive productionā¦Develop and maintain process and procedures for the CD4.2applicable to projects data integrity and product development life cycle
Program management: Software Suite and pool of licensing of up to Millions of dollars
Project management, Created, Designed, implemented Logical reviews and implementations from project initiation to releasing the build required level
Supported Design and Release Engineers / Integration engineer's deliverables and timelines
Logical/Physical Schematic development and deliverables
Support CD 539N/C/E/X / CD390E / U540N/C Project data.
Virtual Graphic Applications - Lead Application Engineer and Software Application , , Dearborn, MI2011 - 2013
For Heavy Trucking manufacturing clientsā¦Provide Consulting services to establish process model definition that led to integrating Capital Harness Systems as a newly deployed Tool
For Aerospace manufacturing clientsā¦ Provide Development services to create electrical process definitions that lead to successful data migration of multiple aircraft platforms from legacy data to
Capital Harness Software
Enterprise deployment of Capital tools (ITAR and standard company procedures)
Work on Product Life Cycle
Perform system integration and migration (data legacy and production data)
Customized customer specific electrical process definition, software implementation, and methodology workshops
Serve as build case user and scenarios for system testing
IT System Administration and Support (Infrastructure/ Software)
Conducted professional development programs through delivering training classes and holding lectures for customers implementing Capital Tools as a new system.
Accomplishments
Patents:
VEHICLE AUDIT MANAGEMENT SYSTEM - Publication number: 20200334989
SYSTEM AND METHOD FOR SMART CONTRACT MANAGEMENT USING DTCS - Publication number: 20220051487
Skills
Portfolio Strategy
Product Roadmaps
Operating Engineering
Scalable Enterprise Software Solutions
Strategic Planning
Sprint Planning
Cross-Training Skills
Product Team Leadership
Product Deployment
Product Knowledge
Work History
Model E Digital Platform Experience - Senior Product Manager , 02/2022 - 06/2023
Lead Product Manager on Digital Platform Services& Experience - In Vehicle Enterprise Connectivity, Windows and Restraints Platform Systems Engineering
Lead New Capabilities and processes at ford to develop Agile using SAFe Scaled Agile Framework, Enterprise Connectivity (Foundational Services)
Communicated project updates to stakeholders at all levels.
Consulted with product development teams to enhance products based on customer interest data.
Assessed and analyzed customer requirements to develop effective In-Vehicle program deliverables and plans.
Partnered with project team members to identify and quickly address problems.
Monitored and tracked project progress to support timely completion.
Led cross-functional teams to successfully complete In-Vehicle projects.
Updated customers and senior leaders on progress and roadblocks.
Wrote, updated and maintained project documentation.
Established and enforced project timelines and deadlines.
Implemented best practices to drive quality for In-Vehicle Digital platform program delivery.
Resolved staff conflicts and identified potential areas of improvement.
Created and implemented contingency plans to address potential risks.
Generated reports for project and program progress and performance.
Conducted quality assurance to verify accuracy of data used in In-Vehicle Platforms.
WiFi hotspot Connected Vehicle Product Design and Enterprise
Business Strategy and Market Planning to Feature owner and Product Delivery
Lead IoT Engineer for Wi-Fi Hotspot Autonomous Vehicle platform
Oversaw entire product deployments from vision and creation to rollout and delivery.Owned and prioritized product backlog.
Cross functional duties in supporting and maintaining team's tools and processes for best practices at Ford
Support assessment of make/buy in decisions for new features on MVP Products
Focused on building critical features up front in order to identify constraints and technical challenges.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Collaborated with development team on WiFi Hotspot services and tasks.
Development and Product Deployment into production and other service providers Third party vendors.
Built relationships with customers and community to establish long-term business growth.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Compiled and analyzed data to determine approaches to improve sales and performance.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Ford Motor Credit Co- Technology Planning and Engineering Specialist , 12/2017 - 12/2019
From Business Planning to IT Agile development and delivery
Lead IT processes for Brand, such as TECH07, EAA, HIR, ITMS configuration, Tech
Refresh/Renewal, Infrastructure and Application security controls
Process and implementation for office of Chief Information Officer
Cross functional duties in supporting and maintaining team's tools and processes for best practices at Ford
Lead Security & Controls for Brand, such as ACRs, ICRs, SCRPs, SOX controls, Author and maintain associated documents and artifacts for all Security & Controls
Manage escalations with ITO and other service providers Third party vendors
HR Functional Business Knowledge & Cross organizational Knowledge Transfer
Support assessment of make/buy in decisions for new features on MVP Products.
Ford Motor Co- Research Engineer / Systems, Vehicle Platform , 08/2015 - 11/2017
From research to production...Develop process methods and procedures for the autonomous program
Support for various Program management teams at Ford Motor Company
System Design and application implementation using various tool suites (SysML; VSEM)
Support Basic Design Feature Owner implementation
Develop Product timelines through TI from GTDS to GPDS
Project management, Created, Designed, implemented Logical workshop reviews and implementations from a cross functional disposition
Support CD391/C730 project data.
Ford Motor Co, EDS Systems- Wire Harness Design Engineer , 08/2013 - 07/2015
For Automotive productionā¦Develop and maintain process and procedures for the CD4.2applicable to projects data integrity and product development life cycle
Program management: Software Suite and pool of licensing of up to Millions of dollars
Project management, Created, Designed, implemented Logical reviews and implementations from project initiation to releasing the build required level
Supported Design and Release Engineers / Integration engineer's deliverables and timelines
Logical/Physical Schematic development and deliverables
Support CD 539N/C/E/X / CD390E / U540N/C Project data.
Virtual Graphic Applications- Lead Application Engineer and Software Application , 2011 - 2013
For Heavy Trucking manufacturing clientsā¦Provide Consulting services to establish process model definition that led to integrating Capital Harness Systems as a newly deployed Tool
For Aerospace manufacturing clientsā¦ Provide Development services to create electrical process definitions that lead to successful data migration of multiple aircraft platforms from legacy data to
Capital Harness Software
Enterprise deployment of Capital tools (ITAR and standard company procedures)
Work on Product Life Cycle
Perform system integration and migration (data legacy and production data)
Customized customer specific electrical process definition, software implementation, and methodology workshops
Serve as build case user and scenarios for system testing
IT System Administration and Support (Infrastructure/ Software)
Conducted professional development programs through delivering training classes and holding lectures for customers implementing Capital Tools as a new system.
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Resume Overview
School Attended
University of Michigan
American University of Culture & Education
Job Titles Held:
Senior Product Manager
Senior Product Owner - Wi-Fi Hotspot
Technology Planning and Engineering Specialist
Research Engineer / Systems, Vehicle Platform
Wire Harness Design Engineer
Lead Application Engineer and Software Application