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Results driven Human Resources professional with 17+ years progressive experience across diverse industries. Creative and detail oriented with a history for developing strong business partnerships with a results-oriented track record of identifying opportunities that drive revenue and streamline operations. Ambitious project manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
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Project Management:
- Spearheaded and managed communication strategy resulting in a savings of $550,000+
- Launched a flexible benefits program that recognized a savings of $500,000
- Oversaw and managed a system integration for payroll and ORACLE to a single platform solution resulting in 25% reduction in costs
- Created an "Early Return to Work Program" for Leaves of Absence which drastically reduced costs (including lost work time) by 65%
Operations Management:
- Accountable for the project oversight, communication and integration of client's health and welfare plan changes including detailed system development planning, vendor interfaces, risk analysis and cost objectives
- Responsible to mentor and coach client delivery teams on legislative changes, compliance, best practices, services and tools
- Handled project management and execution related to system development including required changes for compliance and client business objectives.
Manage and consult human resource professionals from a broad range of industries on their health and welfare strategy with an emphasis on regulatory compliance. Subject matter expert for plan provisions, best practices, service delivery models, ongoing processing and integration. Responsible to predict, identify and communicate internal and external risks related to administrative gaps between plan design, delivery models, best practice and client objectives. Lead a team of 15 associates and facilitate training programs across client teams on compliance and high risk processes.
Ensured successful delivery of health and welfare services to clients with populations of 15,000+ actives and 150,000+ retirees. Support numerous client teams as the subject matter expert for best practices, services, tools and industry prevalence. Consult with clients to manage and drive health and welfare changes including annual enrollment planning through detailed project management including required system design changes and vendor interfaces.
Measured and evaluated the impact of benefit programs through ROI metrics and aligned the results to human resource strategies and corporate goals. Led and supported corporate-wide initiatives and conducted multiple projects simultaneously. Supported global human resource leaders to implement and drive best practices. Participated in due diligence to document liability for acquisition.
Responsible to govern the health and welfare, defined contribution and profit sharing programs to attract and retain talent. Benchmarked employee benefit programs and incorporated cost containment strategies for recommendations to senior leadership. Created new revenue streams through reduction in lost work days and implementing managed care programs.
SHRM -Society for Human Resources Management
Genpact Platinum Award - Barcelona, Spain
Global award recognizing an individual for operational and service excellence
Cornell University Human Resources Management
Six Sigma Training, Wilkes Barre, PA
Lean Training, Bridgewater, NJ
Dominican College - Blauvelt, New York
Microsoft Office - Word, Excel, Power Point
ORACLE HRIS
Knowledge of federal and state regulations for compliance with government requirements, filings and Healthcare Reform
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Resume Overview
School Attended
- Dominican College
Job Titles Held:
- Senior Practice Manager
- Domain Manager
- AVP Benefits, Compensation & HR Technology
- Director of Benefits
Degrees
- Bachelor of Science
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