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senior practice manager resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am a highly motivated, emotionally intelligent, and positive clinical leader that leverages the strengths of my multidisciplinary team, key stakeholders, and community partners to effectively identify and support the healthcare needs of the communities in which we serve. The leadership style that best reflects the way in which I lead is that of a servant leader, as I appreciate the responsibility that comes with leading a team of highly skilled, engaged, professional colleagues. I have the ability to inspire, support, grow, and develop a team of clinical leaders that will participate in local and organizational wide initiatives to achieve business growth, leveraging innovation, high quality performance measures, continued Joint Commission accreditation and nationally recognized designations that have become synonymous with the MinuteClinic brand.

Skills
  • Critical Thinking
  • Flexibility
  • Team Player
  • Time Management
  • Process Implementation
  • Verbal and Written Communication
  • Provider Performance Evaluations
  • Mentoring and Coaching
  • Provider Recruitment and Hiring
  • Performance Metrics
  • Strategic Business Planning
Experience
12/2015 to Current Senior Practice Manager Amazon.Com, Inc. | Kansas City, MO,
  • Provide clinical leadership for a multidisciplinary team of providers and ancillary nurse colleagues in the areas of clinical quality, patient experience, and innovative business objectives.
  • Leverage Covid-19 pandemic initiatives, Health Hub expansion, National Business Initiatives, the expansion of clinical services, and strategic double staffing to achieve Regional volume growth of 40%
  • Collaborate with Regional Quality Lead Provider to ensure provider and nurse clinical competency of skills, clinical documentation, and coding accuracy.
  • Collaborate with various partners, Health Care Business Team, Education Team, Talent Acquisition, Health Services, Human Resources, and Scheduling Team Members to support operations, growth, and development of clinical team.
  • Serve as SPM Mentor for New and Interim Area 2 SPMs and for the SPM Emerging Leader Program.
  • Maintain strong relationships with CVS colleagues to foster "One Store One Team" culture.
06/2015 to 12/2015 Clinical Practice Manager Jefferson Healthcare | Port Townsend, WA,
  • Provided clinical leadership to achieve clinical quality and business objectives for a team of twenty nurse practitioners supporting eight clinic locations.
  • Directly served as a resource to providers, leveraging MinuteClinic policies and procedures.
  • Ensured continual Joint Commission readiness.
  • In collaboration with Regional Recruiter, attracted and hired qualified applicants to support clinical growth.
  • Responsible for administrative tasks which included provider scheduling, payroll management, and new provider onboarding activities.
  • Maintained strong relationships with CVS colleagues to foster "One store One team" culture.
06/2013 to 06/2015 Family Nurse Practitioner County Of Contra Costa, California | Martinez, CA,
  • Practiced as an autonomous provider in the retail health setting.
  • Assessed historical medical information and recent symptoms.
  • Analyzed test results and information gathered during examinations to properly diagnose illnesses or diseases.
  • Developed treatment plans based on clinical experience and knowledge.
  • Provided women's health services for contraception, reproductive concerns and family planning.
  • Educated patients on strategies for chronic disease prevention.
  • Provided appropriate physical examinations and required vaccinations.
  • Completed administrative tasks to support clinical operations in collaboration with clinic partner.
09/2011 to 05/2013 Family Nurse Practitioner County Of Contra Costa, California | Martinez, CA,
  • Assessed historical medical information and recent symptoms.
  • Analyzed test results and information gathered during examinations to properly diagnose illnesses or diseases.
  • Reviewed laboratory results and diagnostic films.
  • Developed treatment plans based on clinical experience and knowledge
  • Provided women's health services for contraception, reproductive concerns and family planning.
  • Offered preventive services such as well-child, adult and gynecological examinations.
  • Issued referrals to obtain specialized care for patients.
  • Educated patients on strategies for chronic disease prevention.
  • Communicated, updated and advocated care plans to patients and family.
  • Worked with multiple healthcare disciplines to manage patient care.
Education and Training
Expected in 05/2011 to to Master of Science | Family Nurse Practitioner University of Saint Francis - Fort Wayne, Fort Wayne, IN GPA:
Expected in 05/2006 to to Associate of Science | Nursing Purdue University, Fort Wayne, IN, GPA:
Expected in to to Doctor of Nursing Practice | Nursing Leadership University of Indianapolis, Indianapolis, IN GPA:
Expected in to to MBA | Health Care Administration Capella University, Minneapolis, Minnesota, GPA:

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Resume Overview

School Attended

  • University of Saint Francis - Fort Wayne
  • Purdue University
  • University of Indianapolis
  • Capella University

Job Titles Held:

  • Senior Practice Manager
  • Clinical Practice Manager
  • Family Nurse Practitioner
  • Family Nurse Practitioner

Degrees

  • Master of Science
  • Associate of Science
  • Doctor of Nursing Practice
  • MBA

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