Dedicated and reliable healthcare professional with extensive ambulatory care, pharmaceutical industry, and community pharmacy experience. Honed an ability to adapt and deal effectively with physicians and key personnel in a variety of settings. Used medical and pharmacy knowledge to educate key opinion leaders, help patients and reduce costs for clients. Known for autonomous project management, Exemplary Leadership Skills, Account Management, Strategic Development, Immunizations, Medication Therapy Management, Customer Engagement, Performance Improvement, Patient Safety, and Drug Utilization Review. Enjoy making a positive impact on healthcare by promoting state-of-the-art pharmacy practices and cost containment program.
Senior Pharmacy Account Specialist January 2013 to January 2016Sanofi
Field Based US Market Access - Atlanta Ga Field based Professional interfacing primarily with Pharmacists/Pharmacy District Managers/Regional Pharmacy Managers and Clinical Pharmacists in local, district and regional markets to provide medical and technical expertise around proper use of Sanofi products and clinical advances within Diabetes, Immunizations (Flu) and Anaphylaxis.
Collect, analyze, and communicate fair-balanced information concerning therapeutic areas of Diabetes, Flu and Anaphylaxis, their treatment options, emerging standards of care, and competitive intelligence.
Leverage clinical advances and innovations to advance the community pharmacist role in immunizations, diabetes care, Medication Therapy Management and patient counseling Initiate community pharmacy-based initiatives that are aligned with stated business objectives of both the account and Sanofi ie patient education and information, adherence, MTM, diabetes, clinical program support, immunizations and motivational interviewing Leverage local insights and relationships to allow Sanofi to be effective and efficient in the expansion of programs and services within pharmacies.
Responsible for identifying needs and resource gaps within accounts that provided an appropriate and compliant opportunity for partnership Successfully presented clinical and disease state information to a variety of audiences, including Key Opinion Leaders within the Georgia Pharmacy Association, District Managers, Clinical Coordinators and other HCPs Gain customer insights, opinions and feedback and engaged with internal colleagues to connect business opportunities with internal resources Formulate, implement and regular assessment of business plan with core team members to achieve business objectives and ensure sales generation for Sanofi products Collaborate among multiple internal (Field Sales and Trade Channel Development team) and external stakeholders (Regional and District Managers of Retail Pharmacy chains) to ensure objectives are achieved Assisted in teaching diabetic didactic lectures at Florida A&M University Responsible for full budget allocation and management for assigned accounts and for meeting or exceeding stated metrics Appointed the "Kroger Chain Lead" representing my District nationally.
This role consists of working with teammates on a national level to share insights and develop initiatives centered in working with this customer.
Appointed the "MTM Lead" representing my District nationally.
This role consists of helping develop education materials for our national pharmacy team's specific needs around medication therapy management and patient counseling.
Staff Pharmacist/Pharmacy Intern January 2007 to January 2013CVS Pharmacy － Atlanta, GA.
Managed pharmacy operations to achieve business objectives by increasing sales, managing equipment, limiting expenses, directing operations to minimize wait times, monitoring department performance metrics, and partnering with upper management in developing and implementing store programs to help meet sales objectives and increase prescription volume Maintained proper pharmacy and general safety procedures and standards Maintained all state and federal record keeping for legend drugs and controlled substances Maintained inventory levels to company goals, rotated stock, complied with recalls, and utilized drug return process Developed and implemented store programs to help meet sales objectives and increase prescription volume Provided extensive Medication Therapy Management (MTM) services on antimicrobial, diabetes and hyperlipidemia medications.
Managed a revolving territory of 15 high volume physicians and specialists Analyzed sub-territory high density prescriber areas, mapped out the various offices, identified staff and physician schedules to maximize access and effectiveness within the pharmacy Implemented fact finding procedures to understand physician philosophies and prescribing habits, and communicated a strong and clear message for company's mission and services Educated physicians on current drug trends, preferred drug therapies including generic utilization, formulary management and patient compliance reports Worked with disease management in a variety of areas, including diabetes, cholesterol, hypertension, cardiovascular disease, pulmonology and gastroenterology Developed an effective system for tracking office and physician access and messaging.
Created a routing method that maintained a consistent pattern for communicating with a revolving list of 200 physicians Initiated and maintained relationships with multiple levels of office staff to gain favorable access to high profile physicians Achieved over 75% prescriber access rates, approximately 10% higher than peers, and earned high quality recognition and 100% satisfaction feedback when audited Effectively messaged the required drug classes and monitored research reports, market trends in the pharmaceutical industry, and generics coming to market which resulted in better access, more effective relationships, and positive decisions to change prescribing habits Resolved problems for medical offices in the territory that went beyond the scope of regular duties in order to assist the patients and staff involved including dealing with prior insurance authorizations, co-pay reductions issues and generic utilization options Responsible for opening new pharmacy departments, met or exceeded goals for sales, profit, inventory, and customer service.
Contracted Staff Pharmacist January 2010 to January 2011Kindred Long Term Acute Care Hospital － Green Cove Springs, FL
Responsible for sterile product compounding and IV medication preparation Provided technical and clinical information and communicates results of monitoring activities to patients, nurses and physicians as required regarding the contents, utilization, therapeutic actions, possible adverse reactions or interactions of drugs Provided concise, applicable and timely responses to requests for drug information from health care providers and patients Obtained, interpreted and evaluated all physicians' medication orders to assure therapeutic appropriateness, cost effectiveness, accuracy and completeness.
Adapted to and demonstrated multi-tasking skills when dealing with frequent changes in an ever evolving work environment Kept abreast of new pharmacy practices and drug information Adhered to pharmacy policies to ensure quality assurance Provided expertise and input to HCPs on streamlining or de-escalation of drug therapy, dose optimization.
IV to PO conversion, PD and PK dosing.
Education and Training
Doctor : Pharmacy, May 2009Florida A & M University
College of Pharmacy and Pharmaceutical Sciences － Tallahassee, FloridaPharmacy
Master of Science : Pharmacy Medication Therapy Management, August 2013University of Florida
College of Pharmacy and Pharmaceutical SciencePharmacy Medication Therapy Management
Florida Pharmacy Association
*American Society of Health Systems Pharmacists
*Georgia Pharmacy Association