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Seasoned optician and paraoptometric offering over 25 years of experience and unparalleled dedication to patient satisfaction. Knowledgeable about prescriptions, insurance practices, office software, and day to day office operations. Successful at building loyal relationships with patients, meeting unique needs and managing dynamic requirements in busy office settings. Ready to learn something new and add another chapter to a long, fulfilling, and successful career in optics.
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University Of Houston – Houston, TX,
- File claims with vision and medical insurance companies to garner payment for optical services.
- Manage and keep current all tables related to spectacle screen in Compulink, office management software.
- Mentor less experienced opticians.
- Operate lensometers.
- Manage check-in and check-out procedures, verify patient information and submit lens orders.
- Evaluate completed lenses to check compliance with customer specifications and accuracy against orders.
- Maintain thorough records of customer information, prepare detailed work records, process insurance claims and collect balances from patients.
- Adjust and repair new and previously purchased frames to satisfy patient demands.
- Assist patients with choosing, fitting, and using new glasses.
Prairie Eye Center – City, STATE,
- Assisted patients with choosing, fitting, and using new glasses.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Operated lensometers.
- Shaped lenses appropriately for insertion into frames.
- Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations on a fill in basis.
Lenscrafter's – City, STATE,
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Trained and developed new employees for ease of transition into team.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
Tutera Health Care Services – City, STATE,
- Oversaw day to day operations of Medicare certified long term care facility.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Developed team communications and information for meetings.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Salem Community High School - Salem, Illinois,
Ferris State University - Big Rapids, MI
Ferris State University - Big Rapids, MI
ABOC - American Board of Opticianry Certified
CPO - Certified Paraoptometric
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School Attended
- Salem Community High School
- Ferris State University
- Ferris State University
Job Titles Held:
- Senior Optician
- Optician/Optical Lab Technician
- Optical Lab Manager/Optical Retail Manager
- Licensed Long Term Care Administrator
Degrees
- High School Diploma
- Associate of Applied Science
- Bachelor of Science
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