Senior Operations Manager Resume Example
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SENIOR OPERATIONS MANAGER
Summary
Forward-thinking Operations Specialist bringing 6 years' expertise in Business Management. Critical thinker able to cultivate rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Skills
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Experience
Patterson Companies | Houston , TXOperations Manager04/2020 - Current
- Developed and implemented strategic vision and mission for continuous and positive school growth.
- Upheld and applied state laws, contractual obligations and district policies to comply with regulations and obtain necessary school funding.
- Established and managed systems to create focused, quality teachers.
- Designed processes to engage families and community members in student learning and bolster attendance at events.
- Analyzed student data to identify and implement academic growth initiatives.
- Developed and managed budgets for academic and student affairs.
- Monitored and evaluated performance of school employees.
- Presented resources and opportunities to teaching staff for further professional development and curriculum training.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Securitas Security Services Usa, Inc. | La Porte , INDirector of Operations01/2018 - 01/2020
- Provide inspired leadership for the organization.
- Make important policy, planning, and strategy decisions.
- Develop, implement and review operational policies and procedures.
- Assist HR with recruiting when necessary.
- Help promote a company culture that encourages top performance and high morale.
- Oversee budgeting, reporting, planning, and auditing.
- Work with senior stakeholders.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Work with the board of directors to determine values and mission, and plan for short and long-term goals.
- Identify and address problems and opportunities for the company.
- Build alliances and partnerships with other organizations.
- Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collaborated with employees to improve tracking and work issue logging.
- Assessed upcoming projects to forecast projected resource requirements.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Securitas Security Services Usa, Inc. | Lakeland , FLSupervisor and Inventory Manager05/2017 - 09/2018
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
- Revamped inventory processes to align supply levels with projections.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Planned stock quantities according to marketplace demand and sales forecasts.
- Identified and corrected performance and personnel issues negatively impacting team and business operations.
- Executed new training initiative to improve skills and develop leaders from within.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Flambeau Inc | Baraboo , WIDirector of Operations04/2015 - 05/2017
- Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
- Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
- Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Assessed, optimized and elevated operations to target current and expected demands.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Econo R&M Supermarket | City , STATEWarehouse Manager07/2014 - 04/2015
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Established and maintained good relations with customers, vendors and transport companies.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Planned and optimized warehouse work processes to improve fulfillment system efficiency.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Education and Training
Sistema Universitario Ana G Mendez - Universidad Del Turabo | City, StateSome College (No Degree) in Psychology
Angeles Custodios | CityHigh School Diploma05/2014
Languages
Skilled in both verbal and written Spanish and English
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Resume Overview
School Attended
- Sistema Universitario Ana G Mendez - Universidad Del Turabo
- Angeles Custodios
Job Titles Held:
- Operations Manager
- Director of Operations
- Supervisor and Inventory Manager
- Warehouse Manager
Degrees
- Some College (No Degree) in Psychology
High School Diploma
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