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Senior Operations Manager Resume Example

Resume Score: 80%

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JV
SENIOR OPERATIONS MANAGER
Summary

Forward-thinking Operations Specialist bringing 6 years' expertise in Business Management. Critical thinker able to cultivate rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Skills
  • Contract development and management
  • Staff development
  • MS Office proficient
  • Effective team player
  • Staff training and development
  • Cost reduction strategies
  • Workforce training
  • Case management
  • High-pressure environments
  • Solutions development
  • Document control
  • Inventory control
  • Customer service
  • Management
  • Cost reduction and containment
  • Business development understanding
  • Business Strategy Development
  • Computer proficiency
  • Analytical
  • Client relationships
  • Relationship development
  • Financial and cash flow analyses
  • Budget forecasting expertise
  • Organizational strengths
  • Financial statement analysis
  • Reporting
  • Effective time management
  • Payroll management
  • Budgeting
  • QuickBooks
  • Bilingual
Experience
Seattle Amistad School | Seattle, WASchool Administrator11/2020 - Current
  • Developed and implemented strategic vision and mission for continuous and positive school growth.
  • Upheld and applied state laws, contractual obligations and district policies to comply with regulations and obtain necessary school funding.
  • Established and managed systems to create focused, quality teachers.
  • Designed processes to engage families and community members in student learning and bolster attendance at events.
  • Analyzed student data to identify and implement academic growth initiatives.
  • Developed and managed budgets for academic and student affairs.
  • Monitored and evaluated performance of school employees.
  • Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
  • Oversaw daily operations of [Type] program functions.
Painters Unlimited Inc | Kirkland, WADirector of Operations01/2018 - 01/2020
  • Provide inspired leadership for the organization.
  • Make important policy, planning, and strategy decisions.
  • Develop, implement and review operational policies and procedures.
  • Assist HR with recruiting when necessary.
  • Help promote a company culture that encourages top performance and high morale.
  • Oversee budgeting, reporting, planning, and auditing.
  • Work with senior stakeholders.
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
  • Work with the board of directors to determine values and mission, and plan for short and long-term goals.
  • Identify and address problems and opportunities for the company.
  • Build alliances and partnerships with other organizations.
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Collaborated with employees to improve tracking and work issue logging.
  • Assessed upcoming projects to forecast projected resource requirements.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Queen Hair and Beauty Supply | Rento, WASupervisor and Inventory Manager05/2017 - 09/2018
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Revamped inventory processes to align supply levels with projections.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Econo R&M Supermarket | San Juan, PRDirector of Operations04/2015 - 05/2017
  • Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
  • Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
  • Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Econo R&M Supermarket | San Juan, PRWarehouse Manager07/2014 - 04/2015
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Planned and optimized warehouse work processes to improve fulfillment system efficiency.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Education and Training
Phoenix University | OnlineSome College (No Degree) in Business Administration And Management
Sistema Universitario Ana G Mendez - Universidad Del Turabo | Gurabo, PRSome College (No Degree) in Psychology
Angeles Custodios | San Juan, PRHigh School Diploma05/2014
Languages
Skilled in both verbal and written Spanish and English
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Seattle Amistad School
  • Painters Unlimited Inc
  • Queen Hair and Beauty Supply
  • Econo R&M Supermarket

School Attended

  • Phoenix University
  • Sistema Universitario Ana G Mendez - Universidad Del Turabo
  • Angeles Custodios

Job Titles Held:

  • School Administrator
  • Director of Operations
  • Supervisor and Inventory Manager
  • Warehouse Manager

Degrees

  • Some College (No Degree) in Business Administration And Management
    Some College (No Degree) in Psychology
    High School Diploma

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