Senior Operations Manager Resume Example Seattle Amistad School

SENIOR OPERATIONS MANAGER

Summary

Forward-thinking Operations Specialist bringing 6 years' expertise in Business Management. Critical thinker able to cultivate rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Skills

Contract development and management
Staff development
MS Office proficient
Effective team player
Staff training and development
Cost reduction strategies
Workforce training
Case management
High-pressure environments
Solutions development
Document control
Inventory control
Customer service
Management
Cost reduction and containment
Business development understanding

Business Strategy Development
Computer proficiency
Analytical
Client relationships
Relationship development
Financial and cash flow analyses
Budget forecasting expertise
Organizational strengths
Financial statement analysis
Reporting
Effective time management
Payroll management
Budgeting
QuickBooks
Bilingual

Experience

Seattle Amistad School | Seattle, WASchool Administrator11/2020 - Current

Developed and implemented strategic vision and mission for continuous and positive school growth.
Upheld and applied state laws, contractual obligations and district policies to comply with regulations and obtain necessary school funding.
Established and managed systems to create focused, quality teachers.
Designed processes to engage families and community members in student learning and bolster attendance at events.
Analyzed student data to identify and implement academic growth initiatives.
Developed and managed budgets for academic and student affairs.
Monitored and evaluated performance of school employees.
Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
Oversaw daily operations of [Type] program functions.

Painters Unlimited Inc | Kirkland, WADirector of Operations01/2018 - 01/2020

Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Collaborated with employees to improve tracking and work issue logging.
Assessed upcoming projects to forecast projected resource requirements.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.

Queen Hair and Beauty Supply | Rento, WASupervisor and Inventory Manager05/2017 - 09/2018

Established and enforced clear goals to keep all employees on same level and working collaboratively.
Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
Revamped inventory processes to align supply levels with projections.
Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
Planned stock quantities according to marketplace demand and sales forecasts.
Identified and corrected performance and personnel issues negatively impacting team and business operations.
Executed new training initiative to improve skills and develop leaders from within.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.

Econo R&M Supermarket | San Juan, PRDirector of Operations04/2015 - 05/2017

Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Inspected production areas to identify and correct unsafe or unauthorized practices.
Assessed, optimized and elevated operations to target current and expected demands.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.

Econo R&M Supermarket | San Juan, PRWarehouse Manager07/2014 - 04/2015

Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Established and maintained good relations with customers, vendors and transport companies.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Planned and optimized warehouse work processes to improve fulfillment system efficiency.
Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
Provided information to shipping and receiving personnel regarding inventory stock.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.

Education and Training

Phoenix University | OnlineSome College (No Degree) in Business Administration And Management

Sistema Universitario Ana G Mendez - Universidad Del Turabo | Gurabo, PRSome College (No Degree) in Psychology

Angeles Custodios | San Juan, PRHigh School Diploma05/2014

Languages

Skilled in both verbal and written Spanish and English

Resume Overview

Companies Worked For:

Seattle Amistad School
Painters Unlimited Inc
Queen Hair and Beauty Supply
Econo R&M Supermarket

School Attended

Phoenix University
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Angeles Custodios

Job Titles Held:

School Administrator
Director of Operations
Supervisor and Inventory Manager
Warehouse Manager

Degrees

Some College (No Degree) in Business Administration And Management
Some College (No Degree) in Psychology
High School Diploma

Senior Operations Manager Resume Example

Resume Score: 80%

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