close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Senior Operations Manager
Please provide a type of job or location to search!
SEARCH

Senior Operations Manager Resume Example

Love this resume?Build Your Own Now
DS
SENIOR OPERATIONS MANAGER
Summary

Intelligent and enterprising [Job Title] eager to apply [Number] years of experience in [Type] industry to take on new role at [Company Name]. Adept at enabling company growth and key operational improvements by weighting corporate objectives effectively and offering timely advice. Expert problem-solver and planner with demonstrated business leadership skills.

Ambitious and results-oriented Operations Manager with over [Number] years of experience creating strategic alliances with [Job Title]s to effectively align with and support key business initiatives. Progress-driven planner adept at building and retaining high-performing teams.

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Seasoned [Job Title] with exemplary skills in [Skill] and [Skill]. Engaging personality and service-driven background coupled with knowledge of [Area of expertise]. Seeking opportunity to build success with exciting organization.

Skills
  • Reliable and dependable
  • Approachable
  • Personnel training and development
  • Analytical
  • Organized
  • Proficient in MS Office
  • Detail-oriented
  • Excellent multi-tasker
  • Cheerful and energetic
  • Team leadership
  • Excellent time management
  • Dedicated team player
  • Driving business growth
Experience
09/2008 - 08/2018Senior Operations ManagerColoplast | Boston , MA
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Engaged professionally with sales managers and customers to build rapport and nurture relationships.
  • Generated reports detailing project information and predictions.
  • Executed business strategies to boost revenue and penetrate new markets through implementation of internal technology and SOPs.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Conducted quarterly staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
  • Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.
  • Secured contract with [Type] vendor to supply all [Type] materials and services at competitive prices.
  • Hired and mentored core start-up team in Denver, working to outline initial company policies and procedures.
  • Implemented effective customer service procedures such as [Type] and [Type] to encourage positive feedback.
  • Promoted professional skill development in [Type]and [Type] employees through effective training, management and motivation.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Achieved [Number]% increase in sales and revenue with $[Number] in annual sales.
  • Improved Operations development process by mentoring and onboarding more than 50 employees.
  • Developed [Number] internal candidates for general management promotion opportunities.
  • Oversaw company merger to drive seamless transition and integration of operations.
  • Supervised performance of [Number] workers, with goals of improving productivity, efficiency and cost savings.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Supervised and led 4 department managers while overseeing performance and productivity of 50 employees.
  • Established departmental performance goals, set timeline targets for sales team and trained new employees.
  • Built and maintained loyal, long-term customer relationships through effective account management and customer service.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Mitigated operational risk, compiling performance, financial, headcount and AUM data to forecast outlook.
  • Offered business management and leadership skills to clients in the shipping industry.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Effectively trained operations managers on techniques for managing employees.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Mentored team members to succeed and advance within department and company.
  • Offered specific training programs to help workers improve Excel, PowerPoint and knowledge in Logistics and Customer Service.

05/2006 - 09/2008Systems TrainerJo-Ann Fabrics | El Cajon , CA
  • Assisted customers by providing exemplary helpdesk service and support.
  • Provided customers with advice on how to track and trace their company vehicles routes and performance
  • Managed onsite testing for customers as required by the project's specifications.
  • Utilized online conferencing tools such as WebEx to conduct trainings and learning sessions for customers
  • Studied complex technical issues and determined proper resolution methods.
  • Collaborated with support team to assist customers with technical issues and develop effective solutions.
  • Listened to customers to understand needs, then tailored trainings accordingly
08/2001 - 08/2004Key HolderLucky Brand Dungarees Inc. | City , STATE
  • Compiled weekly monetary reports and records for store managers.
  • Promoted new products and sales to encourage revenue growth and boost upselling.
  • Assisted upper management with reporting sales data, assessing employee performance and [Task].
  • Accomplished company-defined sales goals during each shift by actively engaging customers, providing exemplary service and promoting new items by calling clientele and setting up a time for them to come in.
  • Completed administrative duties, including opening and closing reports and bank deposits, each day to keep back-office functions current and accurate.
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels.
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Taught staff how to handle difficult situations with calm and professionalism.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Education and Training
Some College (No Degree): Business Management
Eastern Illinois University | City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Eastern Illinois University

Job Titles Held:

  • Senior Operations Manager
  • Systems Trainer
  • Key Holder

Degrees

  • Some College (No Degree) : Business Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Senior-Manager,-Network-Operations-Center-resume-sample

Senior Manager, Network Operations Center

Procore Technologies, Inc.

San Diego , CA

Senior-Operations-Manager-resume-sample

Senior Operations Manager

Caliburn International

New York City , NY

Command-Sergeant-Major-/-Senior-Operations-Manager-resume-sample

Command Sergeant Major / Senior Operations Manager

Linamar

Livonia , MI

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.