Senior Operations Analyst Derivatives Settlements Resume Example
Detail-oriented, focused Senior Operations Analyst with 11+ years experience in banking industry seeking to grow career. Well-versed in complex trade procedures to identify and capitalize on opportunities for new growth. Enthusiastic team player with strong technical aptitude and proven success in maintaining, developing and expanding existing accounts through execution of conversational, solution-based service. Leverage strong educational background in business management to consult with clients. Specialized expertise in working closely with customers to reduce bank errors in settlements.
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- Proven track record of zero errors, ensuring no loss to bank.
- Took on clients with high error rate in settlements and reduced errors significantly through consistent communication.
- Demonstrated outstanding team spirit by creating Excel database of global contacts of derivative settlements for team reference.
- Collaborated with IT department in implementing and testing new software.
- Achieved Very Good Performance rating in overall manager performance, 2012
November 2011 to CurrentDominion Enterprises － Shrewsbury , MA
- Provide pre-confirmation of settlements for PLAT and Regional Gold clients.
- Performed processing of settlements in 3DCash and Mint within currency cut-off.
- Analyzed and investigated settlement discrepancies in Summit, DBTicket, Imagine and ADP.
- Resolved settlement issues working closely with with client contact, TMG, and Sales Support.
- Facilitated excellent client service and client relationships in collaboration with SRM.
- Created and implemented spreadsheet of essential global contacts for derivatives as team knowledge base.
- Reduced ledger breaks for assigned clients in post-settlement reconciliation by revitalizing relationship to settlement contacts.
September 1999 to February 2011Landesbank Baden-Wuerttemberg － City , STATE
- Interfaced with clients and financial institutions to conduct pre-confirmation of settlements.
- Performed trade amendments and preparation of manual ledger bookings.
- Calculated cash-flows and verified through IT systems, clients and legal documentation.
- Reviewed and obtained accounting regulations for new financial products.
- Provided administrative and clerical support to Accounting and Trading Department.
August 1990 to August 1999Kreissparkasse Ludwigsburg － City , STATE
- Identified customer's financial needs and objectives, maintaining focus on sales goals and customer relationships.
- Performed Bank Teller functions with handling cash drawer.
January 1989 to March 1990Company Name － City, State
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Resume Overview
School Attended
- Industrie- und Handelskammer Region Stuttgart
Job Titles Held:
- Senior Operations Analyst Derivatives Settlements
- Senior Specialist Clearance and Settlement OTC-Derivatives
- Customer Service Representative
- Obergefreiter - PFC
Degrees
- Betriebswirt (IHK) - Master of Business Management (CCI)
Bankfachwirt (IHK) - Banking & Finance (CCI)
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