Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Talented Training Specialist well-versed in leading individual and group training devoted to topics like Administration and customer Service. Motivational leader with quality-driven and innovative approach. Looking to offer years of experience in administration to new role with room for advancement.

  • Training and development
  • Strategic Planning
  • Reporting and documentation
  • Experience in leadership
  • Customer service
03/2017 to Current
Senior Officer Central Bbq Memphis, TN,
  • Managed workflow, schedules, quality and compliance for Officers employees.
  • Generated detailed reports focused on Job performe, paperwork and training.
  • Developed and directed Trainning projects.
  • Monitored and secured building entrances to prevent unauthorized entry.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Reduced process gaps by training new hires on best practices and protocols.
  • Elevated team member performance while cultivating customer relationships to drive sales.
  • Identified and solved complex problems related to employee training, management and business direction.
  • Ordered materials and supplies to use in sessions and kept costs under training budget.
  • Educated, coached and mentored 80 new hires in multiple positions.
  • Cross-trained employees to do other jobs within business, increasing job skills and productivity.
  • Identified and communicated to management regarding areas needing additional training.
  • Evaluated and communicated trainee participation and performance in reports to management.
  • Implemented variety of skills to equip and enable employees to bring their best to work every day.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Equipped sales associates with knowledge and motivation to make sales by establishing recognition-rich culture.
  • Cooperated with project partners to develop system analysis and new system design based on client specifications.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Traveled to various locations to train Martinez professionals on administraion and customer service.
01/2016 to 11/2021
Assistant Manager Burger King Corporation City, STATE,
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Supported sales management initiatives to optimize business development.
06/2013 to 10/2015
Maranatha Maids Carmen Cruz City, STATE,
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
Education and Training
Expected in 11/2011
Associate of Science: Surgical Technology
Career College of America - San Bernardino, CA,
Expected in
Associate of Science: Accounting And International Business Adm
Montemorelos University - Monterrey, Mexico,
Expected in 06/2007
Clinical Medical Lab Assistant: Medical Assisting,Lab,Phlebotomy And EKG Tech
Ultimate Medical Academy - Tampa, FL,
Activities and Honors
  • Member, Alumni Association
  • Certified Surgical First Assistant

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School Attended

  • Career College of America
  • Montemorelos University
  • Ultimate Medical Academy

Job Titles Held:

  • Senior Officer
  • Assistant Manager
  • Maranatha Maids


  • Associate of Science
  • Associate of Science
  • Clinical Medical Lab Assistant

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