Senior Officer Resume Example
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SENIOR OFFICER
Executive Profile
Learning & Development senior officer with almost 6 years of experience in Training & Development, including working with various levels of personnel in organizational behavior,learning management system, administration, project management, training coordination.
Skill Highlights
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Core Accomplishments
Led team building building project for company's staff with the number of people participate in this event is 85 persons.
Professional Experience
11/2013 to Current
Senior OfficerResMed － City , STATE
- Maintain and update training records in the Learning Management System.
- Attended staff's inquiries from Asia Pacific regions (Malaysia, Singapore & Sydney) regarding Learning Management System (LMS) and assigned the new or updated documents to related department.
- Updated new policies and procedures approved by Quality Assurance department in the Learning Management System.
- Generated training compliance reports monthly for Malaysia, Sydney, Singapore, Americas and Europe and submit to Quality Assurance representative for each region.
- Involving in external audit (FDA, MDSAP and ISO certification) for Singapore and Malaysia office.
- Leading team building event for company's staff which have been held on month of April 2016.
- Conducting orientation for new employees.
- Troubleshooting Learning Management System error and liaise with developer (SumTotal)
10/2011 to 11/2013
Senior Officer, Learning & DevelopmentTop Glove Sdn Bhd － City , STATE
- Develop and conducted the monthly anti-corruption talk for staff in Junior Management level and below.
- Improvised the previous workers' induction slides to make it more informative & relate to current issues highlighted by management.
- Improvised filing system management in department.
- Keeping track of training attendance by ensuring all staffs attended the required training and key in the training record in the system.
- Provide on-site support to ensure smooth running during training and ensuring the needs of trainers and participants are catered for.
- Monitoring training budget expenses and prepared monthly cost charge back report for workers induction.
- Manages all matters relating to the Human Resources Development Fund.
- Select, screen and advice factories HR on the suitability of DVD screening for workers'.
- All other training related activities as required by the management including liaising closely with external trainers for any training events and workshops.
- Develop and conducting training for various position level (Effective office administrative skills, Change your thinking and change your mind, Anti-Corruption Talk and Workers Induction).
- Leading DVD screening project for company's staff and workers. Ensuring the suitability of DVD screened for staff and workers.
- Involved in Learnaton project as a post bulletin video manager and one of Learnathon speaker.
- Conduct learning and development needs analysis for employees and report the design, training programme, and course through annual training plan and oversee the execution of the plan according to agreed timeline.
- Conduct follow-up studies of all completed learning courses to evaluate and measure the results.
- Sourcing and evaluate external training expert for technical training programme.
06/2010 to 10/2011
Officer, Training & DevelopmentCity-Link Express Sdn. Bhd － City , STATE
- Coordinates training by ensuring facility and relevant trainers' availability including readiness of all training related materials for all planned training.
- Keeping track of training attendance by ensuring all staffs attend the required training and key in the training record in the system.
- Provide on-site support to ensure smooth running during training and ensuring the needs of trainers and participants are catered for.
- Monitoring F&B training budget and expenses.
- Conducts annual training needs analysis and develops an annual training plan together with Manager, Learning & development.
- Maintaining proper documentation records.
- All other training related activities as required by the management including liaising closely with external trainers for any training events and workshops.
- Perform administration task in the area of F&B ordering, photocopies of training materials, booking & setup of rooms for training/briefings, certificates distribution, registration of participants for public programme, training course fees payment and etc
- Coordinate, develop and conducting training for dispatcher and administrative staff (Open office calc and customer service for dispatcher).
Education
2010
High School Diploma: Marketing Politeknik Sultan Salahuddin Abdul Aziz Shah － City, State, Malaysia
- A member of Marketing club.
- Participated in Wall Climbing tournament in year 2008
- Received Dean's list award in year 2009
- A member of touch rugby club
- Volunteer in Malaysia Agriculture, Horticulture & Agrotourism (MAHA) festival in year 2008
- Participated in product design competition in year 2009
Diploma: MarketingMarketing UITM, SHAH ALAM Ongoing - As a part time student
Bachelor of Business Administration (Hons: Human Resource ManagementHuman Resource Management
2016
BBA: Bachelor of Business Administration (Hons.) Human Resource ManagementUniversiti Teknologi Mara － City, State, Malaysia
Skills
- Resourceful team player who excels at building trusting relationships with customers and colleagues.
- Dependable, responsible contributor committed to excellence and success.
- Confident, hard-working employee who is committed to achieving excellence.
- Highly motivated self-starter who takes initiative with minimal supervision.
- Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.
Additional Information
- Expected Salary : RM 4, 700 (negotiable)
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Resume Overview
School Attended
- Politeknik Sultan Salahuddin Abdul Aziz Shah
- Universiti Teknologi Mara
Job Titles Held:
- Senior Officer
- Senior Officer, Learning & Development
- Officer, Training & Development
Degrees
- High School Diploma : Marketing
Diploma : Marketing
Bachelor of Business Administration (Hons : Human Resource Management
BBA : Bachelor of Business Administration (Hons.) Human Resource Management
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