Learning & Development senior officer with almost 6 years of experience in Training & Development, including working with various levels of personnel in organizational behavior,learning management system, administration, project management, training coordination.
Good interpersonal communication
Certified Trainer (Train-The-Trainer)
Well planned and organize
Good in presentation skills
Led team building building project for company's staff with the number of people participate in this event is 85 persons.
11/2013 to Current
Senior OfficerResMed － Kuala Lumpur, Wilayah Persekutuan
and update training records in the Learning Management System.
Attended staff's inquiries from Asia
Pacific regions (Malaysia, Singapore & Sydney) regarding Learning Management System (LMS) and assigned
the new or updated documents to related department.
Updated new policies and procedures approved
by Quality Assurance department in the Learning Management System.
Generated training compliance reports monthly for Malaysia, Sydney, Singapore, Americas and Europe and submit to Quality Assurance representative for each region.
Involving in external audit (FDA, MDSAP and ISO certification) for Singapore and Malaysia office.
Leading team building event for company's staff which have been held on month of April 2016.
Conducting orientation for new employees.
Troubleshooting Learning Management System error and liaise with developer (SumTotal)
10/2011 to 11/2013
Senior Officer, Learning & DevelopmentTop Glove Sdn Bhd － Klang, Selangor
conducted the monthly anti-corruption talk for staff in Junior Management
level and below.
previous workers' induction slides to make it more informative &
relate to current issues highlighted by management.
filing system management in department.
Keeping track of
training attendance by ensuring all staffs attended the required training
and key in the training record in the system.
support to ensure smooth running during training and ensuring the needs
of trainers and participants are catered for.
training budget expenses and prepared monthly cost charge back report for
Manages all matters relating to the Human Resources Development Fund.
and advice factories HR on the suitability of DVD screening for workers'.
training related activities as required by the management including
liaising closely with external trainers for any training events and
conducting training for various position level (Effective office administrative skills, Change your thinking and change your mind, Anti-Corruption Talk and Workers Induction).
screening project for company's staff and workers. Ensuring the
suitability of DVD screened for staff and workers.
Learnaton project as a post bulletin video manager and one of Learnathon
Conduct learning and development needs analysis for employees and report the design, training programme, and course through annual training plan and oversee the execution of the plan according to agreed timeline.
Conduct follow-up studies of all completed learning courses to evaluate and measure the results.
Sourcing and evaluate external training expert for technical training programme.
06/2010 to 10/2011
Officer, Training & DevelopmentCity-Link Express Sdn. Bhd － Shah Alam, Selangor
training by ensuring facility and relevant trainers' availability
including readiness of all training related materials for all planned
Keeping track of training attendance by ensuring
all staffs attend the required training and key in the training record in the
on-site support to ensure smooth running during training and ensuring the
needs of trainers and participants are catered for.
Monitoring F&B training budget and expenses.
Conducts annual training needs analysis and develops an annual training plan together with Manager, Learning & development.
Maintaining proper documentation records.
All other training related activities as
required by the management including liaising closely with external trainers
for any training events and workshops.
Perform administration task in the area of
F&B ordering, photocopies of training materials, booking & setup of
rooms for training/briefings, certificates distribution, registration of
participants for public programme, training course fees payment and etc
Coordinate, develop and conducting training for dispatcher and administrative staff (Open office calc and customer service for dispatcher).
High School Diploma: Marketing Politeknik Sultan Salahuddin Abdul Aziz Shah － Shah Alam, Selangor, Malaysia
A member of Marketing club.
Participated in Wall Climbing tournament in year 2008
Received Dean's list award in year 2009
A member of touch rugby club
Volunteer in Malaysia Agriculture, Horticulture & Agrotourism (MAHA) festival in year 2008
Participated in product design competition in year 2009
Diploma: MarketingMarketing UITM, SHAH ALAM Ongoing - As a part time student
Bachelor of Business Administration (Hons: Human Resource ManagementHuman Resource Management
BBA: Bachelor of Business Administration (Hons.) Human Resource ManagementUniversiti Teknologi Mara － Shah Alam, Selangor, Malaysia
Resourceful team player who excels at building trusting relationships with customers and colleagues.
Dependable, responsible contributor committed to excellence and success.
Confident, hard-working employee who is committed to achieving excellence.
Highly motivated self-starter who takes initiative with minimal supervision.
Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.