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senior mortgage loan processor resume example with 10 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Versatile loan processing professional specializing in customer service and bank standards. Excellent communicator and decision maker with a strong eye for detail and a proactive nature.

Skills
  • Information Verification
  • Encompass
  • Firm grasp on what is needed for underwriter review
  • Government Lending-FHA/VA/USDA-GUS
  • Financial Underwriting
  • Critical Thinking
  • Financial Document Review
  • Lending Software Systems-Byte and Encompass
  • Desktop Underwriter/Loan Advisor
  • Microsoft Office
  • Debt-To-Income Ratios
  • VA Residual Income
  • Deep understanding of tax returns and income worksheets for all types of customers.
  • Financial Data Collection
Work History
11/2022 to 04/2023 Senior Mortgage Loan Processor Hsbc | , , Scottsdale, AZ
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Assembled important paperwork for borrower.
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Prepared file for final clear-to-close by branch management.
11/2014 to 10/2022 Senior Mortgage Loan Processor Renasant | , , Phoenix, AZ
  • Managed a pipeline of 40+ loans and branch operations.
  • Collaborated with all parties to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Communicated with originators and applicants concerning the progress of loan file.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files, and tax histories.
  • Set up, stored,and updated customer files, department records, and regulatory paperwork.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA,USDA, VA loans.
03/2013 to 11/2014 Loan Processing Assistant Guild Holdings Company | , , Scottsdale,AZ
  • Ordered Verifications of Employment, Deposit and Mortgage
  • Assisted Processing team of 5+ in assembling needed information in a timely manner.
  • Prepared CALHFA packages for shipping
  • Communicated closely with inter-company staff members to promote quick and effective loan workflow.
  • Provided highest level of service and support to customers, processors, loan officers and realtors.
  • Communicated with customers daily to request information and complete paperwork.
Education
Expected in 05/2012 to to Bachelor of Science | Communications Arizona State University, Tempe, GPA:
  • Cum Laude Graduate
  • Minor in Film and Media Production
Skills
  • Information Verification
  • Encompass
  • Firm grasp on what is needed for underwriter review
  • Government Lending-FHA/VA/USDA-GUS
  • Financial Underwriting
  • Critical Thinking
  • Financial Document Review
  • Lending Software Systems-Byte and Encompass
  • Desktop Underwriter/Loan Advisor
  • Microsoft Office
  • Debt-To-Income Ratios
  • VA Residual Income
  • Deep understanding of tax returns and income worksheets for all types of customers.
  • Financial Data Collection
Work History
11/2022 to 04/2023 Senior Mortgage Loan Processor Directors Mortgage | ,
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Assembled important paperwork for borrower.
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Prepared file for final clear-to-close by branch management.
11/2014 to 10/2022 Senior Mortgage Loan Processor Finance Of America Mortgage | ,
  • Managed a pipeline of 40+ loans and branch operations.
  • Collaborated with all parties to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Communicated with originators and applicants concerning the progress of loan file.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files, and tax histories.
  • Set up, stored,and updated customer files, department records, and regulatory paperwork.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Maintained compliance with privacy and security requirements, as well as federal statutes covering FHA,USDA, VA loans.
03/2013 to 11/2014 Loan Processing Assistant Loan Depot/iMortgage | ,
  • Ordered Verifications of Employment, Deposit and Mortgage
  • Assisted Processing team of 5+ in assembling needed information in a timely manner.
  • Prepared CALHFA packages for shipping
  • Communicated closely with inter-company staff members to promote quick and effective loan workflow.
  • Provided highest level of service and support to customers, processors, loan officers and realtors.
  • Communicated with customers daily to request information and complete paperwork.

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Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Senior Mortgage Loan Processor
  • Senior Mortgage Loan Processor
  • Loan Processing Assistant

Degrees

  • Bachelor of Science

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