senior market manager employing broker resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Managing Broker with proven success in managing and growing real estate companies. A natural talent for recruiting, training and developing real estate agents and brokers. Strong knowledge of Property Technology with an ability to train and develop teams for long term success. Communicative and team-oriented with proficiency in technology software specific to the real estate industry. Proven history of fostering teamwork to meet company, individual and management objectives.

  • Licensed Employing Real Estate Broker
  • CRM software use
  • Knowledge of regulatory standards
  • General business knowledge
  • Software proficiency
  • Effective communication
  • Attention to detail
  • Supervision
  • Marketing development
12/2018 to Current Senior Market Manager / Employing Broker / Lendingone | Boca Raton, FL,
  • Manage staff, financials and key performance indicators to facilitate business operations
  • Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets
  • Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth
  • Used CRM database to track referral and appointment data
  • Met individually with employees to offer feedback and insight on job performance after careful review
  • Managed primary account relationships, exceeded client satisfaction standards and met servicing obligations
  • Contributed to professional development of client staff through effective training and mentorship
  • Established strategic partnerships to form business referral program
  • Authored and approved policies, procedures and standards, working with case managers to achieve and maintain state compliance
  • Devised strategies to orientate, train, and direct staff to achieve corporate objectives
04/2013 to 09/2017 Chief Operating Officer Brian Head Resort | Cedar City, UT,
  • Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture
  • Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations
  • Monitored outcome measures, program outcomes, and performance improvement
  • Reviewed, analyzed and interpreted financial statements
  • Conducted financial forecasting to explore strategic options and develop creative solutions to complex business issues
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities
  • Delivered speeches, attended industry conferences, and wrote articles to promote company image and engage with buyers
  • Revitalized business plans and realigned company objectives to increase overall profits
10/2008 to 02/2013 Regional Operations Controller FrontBurner Hospitality | City, STATE,
  • Controlled budget expenses by approving food, beverages and supplies purchases
  • Analyzed financial reports and profit and loss statements to evaluate and improve profitability
  • Evaluated performance by measuring guest satisfaction, volume and revenue to facilitate changes and boost operations success
  • Established and enforced health and safety procedures and policies to meet operational standards and regulatory requirements
  • Analyzed operating expenses such as labor and cost of goods to implement new policies and measures to reduce spending and maximize revenue
  • Confirmed adequate staffing at peak service timeframes to deliver prompt and attentive service to guests
  • Collaborated with General Manager to devise and administer business plan to enhance quality, service and profitability
  • Determined effective selling techniques and trained staff on upselling tactics
  • Coordinated with marketing team to develop and launch promotions and special events
  • Supervised invoice and payroll processing to monitor accuracy and timely payment.
  • Trained over 500 employees on business principles, best practices, protocol and system usage.
to Financial Controller Hooters Of America Inc. | City, STATE,
  • Prepared monthly financial reports and complied with reporting procedures.
  • Oversaw preparation of financial statements, reports and forecast projections.
  • Managed organizational cash flow and cash flow forecasting.
  • Analyzed financial statements to provide strategic recommendations in support of business decisions.
  • Developed improved business processes to provide greater transparency, more accurate reporting and better identification of cost-saving opportunities.
  • Used US GAAP to shape technical accounting policies and procedures.
  • Managed and directed budgets, expenditures, accounting, financial reporting.
  • Created performance benchmarks to monitor and evaluate organizational achievements.
  • Supervised staff of 18, coordinated with CPAs in performing annual consolidated reviews, and audited financial statements.
Education and Training
Expected in to to BBA | Accounting And Finance J. Mack College of Business Georgia State, Atlanta, GA, GPA:

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Resume Overview

School Attended

  • J. Mack College of Business Georgia State

Job Titles Held:

  • Senior Market Manager / Employing Broker /
  • Chief Operating Officer
  • Regional Operations Controller
  • Financial Controller


  • BBA

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