senior manager operations resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Results-driven Production Supervisor with 6 years of experience in production management, organizational development and team building across various departments. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability and efficiency, and effectively prioritizing business requirements.

  • Process improvement strategies
  • Cost reduction and containment
  • Staff retention
  • Workforce training
  • Continuous improvements
  • Root cause analysis
  • Process management
  • Reports generation and analysis
Senior Manager, Operations, 08/2022 - Current
Northwell Health Yonkers, NY,
  • Designed and implemented hiring and training practices for personnel.
  • Provided strategic recommendations to supervisors regarding new or modified company practices.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Supervised, assisted and coached other operations managers.
Production Supervisor, 02/2019 - Current
Plymouth Tube Company Hopkinsville, KY,
  • Monitored manufacturing variances to achieve quality improvement while resolving product, process, and equipment problems.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Coordinated with internal departments to maximize operational efficiency across Production, Planning, Transportation, Raw Materials, and administrative areas.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Spearheaded transformation of team morale, increased production, minimal turnover, eliminated waste, and enhancing quality within 10 months.
  • Enforced 5S program successful in increasing line efficiency and dropping accidents to 0.25 per quarter on Line BIB.
  • Applied A3 and RCCM strategies to discover and fix root cause issues negatively impacting production performance.
  • Supervised equipment upgrades and modifications.
  • Reported on production equipment on a daily basis to keep Senior Management informed of cases produced, downtime minutes and any quality concerns.
  • Managed and supervised daily activities of team members to verify fulfillment of customer orders and adherence to general manufacturing operations.
Production Group Leader, 08/2017 - 02/2019
General Motors Washington, DC,
  • Boosted operational efficiency through technological upgrades and process improvements which increased operational gains from 2017 - 2018.
  • Supervised production line by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Met other supervisors and business leaders to plan and guide workflow and operations.
  • Improved processes by identifying slow-downs and collaborating with 3rd party vendors to resolve.
  • Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Performed repair work on production equipment to keep jobs on task, notifying line leadership department of major machinery failures.
TPM Maintenance Planner, 03/2015 - 08/2017
Keurig Dr Pepper City, STATE,
  • Planned industrial machine maintenance in large manufacturing facilities and kept production running without interruption.
  • Cut parts inventories by stocking only most needed parts in realistic quantities based on research of past machine performance and vendor data.
  • Scheduled machinery downtime for maintenance and repair with close reference to production schedules in consultation with manufacturing management and operators.
  • Trained manufacturing personnel to operate and monitor equipment in support of maintenance planning and asset management optimization.
  • Wrote, maintained and distributed standards for predictive and preventive maintenance for industrial machines and equipment.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
Education and Training
Associate of Applied Science: Mechanical Engineering Technology, Expected in 08/2022
Dallas County Community Colleges - Dallas, Texas,
Status -
Certification: Automotive Technology, Expected in 09/2009
ATI Career Training Center - Dallas - Dallas, TX
Status -
  • Safety - Maintained safety of all team members resulting in zero time-loss injuries across two shifts
  • Quality - Maintained high level of quality with minimal customer complaints with regard to out of spec product
  • Delivery - Trained maintenance mechanics to increase PM Completion percentage through Autonomous Maintenance initiatives
  • Productivity - Created departmental procedures which resulted in an additional 300,000 cases produced YTD in 2019 - +$25.5m YTD
  • Growth - Improved overall manufacturing efficiency through mentorship of key team members to improve throughput across several production lines and departments

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Resume Overview

School Attended

  • Dallas County Community Colleges
  • ATI Career Training Center - Dallas

Job Titles Held:

  • Senior Manager, Operations
  • Production Supervisor
  • Production Group Leader
  • TPM Maintenance Planner


  • Associate of Applied Science
  • Certification

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