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Senior Manager, Enterprise Information Security Resume Example

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SENIOR MANAGER, ENTERPRISE INFORMATION SECURITY
Summary

Personable Cybersecurity professional successful at building strong professional relationships. Manages large and complex initiatives while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members. Highly motivated, results-focused and ambitious professional with 15 years of IT and Cybersecurity experience as a Project Manager/Systems Analyst/Manager, developing strategies and solutions in the Health Care, Service, and Banking Industries for various initiatives from conceptualization to implementation. Proven ability to effectively manage up and down to deliver optimal solutions, improve productivity and maximize customer satisfaction. Client- oriented individual committed to achieving company goals

Highlights
  • Customer relations specialist
  • Process improvement
  • Budgeting and resource management
  • Well-organized
  • Detail-oriented
  • Vendor and Contract Management
  • Unsurpassed work ethic
  • Results-oriented
  • Cost reduction and containment
  • Current PMP Certification
  • Self-directed
  • Decisive and Collaborative
  • Strategic Planning
  • Troubleshooting and problem resolution
Accomplishments

Led a 35-person team of analysts, developers and testers in support of departmental projects and operations support with 2.5 Million budget.

Portfolio/​Project Management
  • Managed Health Care Value and Information Management Portfolio with an overall $15 Million budget at Blue Cross Blue Shields of Michigan.
  • Implemented and trained improved project management processes

​Operational Management

  • Identified, recommended and prioritized new operational support process in conjunction with business leaders and department managers.
  • Resulted in improved Wellness and Care Management customer satisfaction ratings by 95%.
Experience
Senior Manager, Enterprise Information Security
City, StateCompany Name/Nov 2016 to Current
  • Manage overall Enterprise Information Security portfolio with an annual budget of $3 million to $7 million budget
  • Lead team to plan, design, develop and deliver large, transformative programs such as Cyber Threat Mangement and HITRUST Security Framework Certification
  • Daily reporting and interaction with business units at the Director, VP and C-level
  • Facilitate and support the Information Security strategic planning and budgeting process
  • Ongoing management, monitoring and reporting of the strategic projects
  • Screening, scoring and selection of projects to maximize benefits realization
  • Portfolio risk management
  • Responsible for staffing Project Managers for large transformational Information Security projects
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
  • Developed and present business cases for funding consideration
IT Delivery Manager I
City, StateCompany Name/Mar 2015 to Nov 2016
  • Lead large IT project management team, allocating resources to ongoing projects and enforcing policies, procedures and deadlines.
  • Responsible for overseeing $10 Million project portfolio to ensure successful project delivery
  • Work closely with executive team to ensure departmental goals are realized
  • Monitor costs, timescales and resources used to achieve project milestones
IT Manager I, Development Manager/Application Owner/Operations Support
City, StateCompany Name/Sep 2012 to Mar 2015
  • Joined BCBSM to plan, organize, direct, control, and lead the Wellness and Care Management IT Development team and ensure its alignment with business objectives.
  • Operate within broad objectives to ensure optimum utilization of capital, staffing and equipment.
  • Responsible for execution of all project and support deliverables
  • Responsible for resource planning and allocation
  • Managed base budget and take appropriate steps to stay within budget.
  • Managed IT technology solutions to ensure successful fulfillment of end-user requirements, proper and accurate testing and sound implementation.
  • Responsible for delivering solutions consistent within current context of overall architecture.
  • Ensured adherence to policies, procedures, and standards.
  • Identified opportunities for process improvements and implementation.
  • Support the user community in system and process matters/issues.
  • Ensure efficient customer service to internal clients and external vendors.
  • Discussed and manage individual and team work progress and obstacles.
  • Provided advice, guidance, encouragement and constructive feedback to development team members
  • Identify the roles, skills and knowledge required to achieve organization goals.
Contracting Lead System Analyst/Project Manager
City, StateCompany Name/May 2011 to Aug 2012
  • Joined BCBSM Wellness and Care Management IT
  • Manage a team of 5 Systems Analysts
  • Collaborate with cross-functional teams composed of department managers, content, and technology stakeholders to develop and document a common and complete understanding of project requirements using a variety of techniques (e.g.interview, JAD, user observation).
  • Facilitation of meetings and events with customers and project team members to elicit requirements and or drive out design details
  • Managed project teams to successfully implement Wellness and Care Management Projects
Senior Business Analyst/Applications Analyst/Project Manager
City, StateCompany Name/Jan 2004 to May 2011
  • Joined the Enterprise Architectural team to help coordinate and analyze the business needs and requirements for corporate-wide business systems.
  • Collaborated with cross-functional teams composed of managers, content, and technology stakeholders to develop and document a common and complete understanding of project requirements using a variety of techniques (e.g.interview, JAD, user observation).
  • Responsible for creating and maintaining documentation for IT Governance Board
  • Establishing working relationships between business and technical units
  • Worked with technical teams to analyze and ensure an understanding of business requirements
  • Charged with researching new and innovated technologies
  • Responsible for understanding high level technical infrastructure requirements
  • Created and conducted migration plans
  • Created training plan documentation along with examples and user guides and conducted end user training
  • Manage changes to user interface design to ensure compliance with requirements, functional specifications, and technical design.
Education
Master of Science: INFORMATION MANAGEMENTLawrence Technological UniversityCity, State
Bachelor of Science: PRINTING MANAGEMENTWestern Michigan UniversityCity, State
Certifications

Certified HITRUST CSF Practioner

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Resume Overview

School Attended

  • Lawrence Technological University
  • Western Michigan University

Job Titles Held:

  • Senior Manager, Enterprise Information Security
  • IT Delivery Manager I
  • IT Manager I, Development Manager/Application Owner/Operations Support
  • Contracting Lead System Analyst/Project Manager
  • Senior Business Analyst/Applications Analyst/Project Manager

Degrees

  • Master of Science : INFORMATION MANAGEMENT
    Bachelor of Science : PRINTING MANAGEMENT

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