Customer Advocacy management professional offering 10+ year building a world-class customer story machines, developing a process around public customer story usage, and being the source of customer- referenceability knowledge within robust ecosystmes. Direct teams that works cross-functionally with Marketing, Sales, and Customer Success to identify the stories that need to be told and the customers that exemplify those stories. Work with internal and external resources to author written case studies. Systematize identification of customers for case studies, speaking opportunities, and other marketing efforts through reporting and robust cross-departmental feedback loops. Full projects list upon request.
Major: Public Relations
Double Minor: Communication Studies, Creative Writing
Public Relations Specialist, VMware AirWatch | July 2013 - May 2014
Assistant Account Executive, Cookerly Public Relations | July 2012 - July 2013
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