Livecareer-Resume

Senior Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated and focused Senior Manager adept at managing multiple projects with ease using expert time management methods. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Strong interpersonal skills
  • Self-starter
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
Experience
SENIOR MANAGER, 05/2013 to Current
UnisysLenexa, KS,
  • Supervises a staff of 25 including administrative staff, transport drivers, and mental health technicians.
  • Acts as liaison between all networks within AspenPointe to ensure the flow of information and communication between program managers in order to streamline administrative processes.
  • Responsibilities include monitoring the day to day operations of administrative staff for assigned programs/treatment teams; providing direction and oversight to administrative staff in operation for a 24/7 acute treatment unit, and implementing administrative policies and procedures to attain goals and objectives.
  • Manages all areas of the budget for the Acute Services Network.
  • Oversees scheduling of all clinical and administrative staff, to ensure required staff to client ratios for an Acute Treatment Unit.
  • Writes, trains, and implements policies and procedures related to administrative processes, client safety, and facility safety.
  • Represents the Acute Treatment Network on all IT and electronic health records issues.
  • Monitors and addresses all facility maintenance issues to ensure staff and client safety at all times.
  • Conducts all Joint Commission and State Office of Behavioral Health emergency response drills, inspections, and emergency response trainings to ensure compliance with state and federal regulations.
  • Acts as Administrator on Call one week per month to provide administrative support during evenings, nights, weekends, and holidays.
  • 55 hours/week.

Manage receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Designed electronic file systems and maintained electronic and paper files.

Serves as central point of contact for all outside vendors needing to gain access to the building.Maintained an up-to-date department organizational chart.

Supplied keys and building access to employees and visitors.

Create weekly and monthly reports and presentations.

Receives and screens a high volume of internal and external communications, including email and mail.

Cooperates with Medicaid and private insurance providers to resolve billing issues.

Manages daily office operations and maintenance of equipment.

OPERATIONS MANAGER, 06/2009 to 06/2013
Michaels StoresSyracuse, NY,
  • Supervised a staff of 13 including administrative staff and transport drivers.
  • Responsibilities include monitoring the day to day operations of administrative staff; providing direction and oversight to administrative staff in operation and implementing administrative policies and procedures to attain goals and objectives.
  • Represents the Acute Treatment Network on all IT and electronic health records issues.
  • Monitors and addresses all facility maintenance issues to ensure staff and client safety at all times.
  • Conducts all Joint Commission and State Office of Behavioral Health emergency response drills, inspections, and emergency response trainings to ensure compliance.
  • 50 hours/week.
Office Coordinator, 09/2006 to 05/2009
American International GroupVirginia Beach, VA,
  • Supervised an administrative team of 5.
  • Responsibilities include supporting the operations manager, clinical team, and medical team in their day to day duties, conducting daily chart audits to ensure compliance with regulatory agencies including the State Office of Behavioral Health and Joint Commission, and generating daily/monthly reports for senior management.
  • 40 hours/week.
Unit/Data Entry Clerk, 11/2003 to 09/2006
UNIT CLERK ASPENPOINTE, INCCity, STATE,
  • Responsibilities include supporting clinical, medical, and management in their day to day duties.
  • Data entry of all client demographic information into the electronic health records of clients.
  • Transcription of psychiatric dictation notes.
Education
B.A: Organizational Development, Expected in PRESENT
REGIS UNIVERSITY - COLORADO SPRINGS, CO
GPA: GPA: 3.93

GPA: 3.93 in the Organization Development program. This is a Bachelor's/Master's combined program.

Medical Receptionist Certification: Medical Reception, Expected in 1995
PPI HEALTH CAREERS SCHOOL - COLORADO SPRINGS, CO
GPA:
Organizations

November 22, 2013 DISASTER BEHAVIORAL HEALTH FIELD RESPONSE

State of Colorado Office of Emergency Management


November 21, 2013 PSYCHOLOGICAL FIRST AID State of Colorado Office of Emergency Management


November 21, 2013 BLS FOR THE HEALTHCARE PROVIDER American Heart Association


FIRST AID American Heart Association 03/19/2014-03/19/2016

Skills

Administrative support

Streamlining processes

Budget management

Staff coaching, development, and mentoring

Customer Service

Data entry, Department of Health, Diagnosis, dictation, direction, drivers, Development and implementation of electronic health records

Senior management

Facility maintenance

Organization Development

Patient safety

Policy development and implementation

Program development and implementation

References

REFERENCES


AVAILABLE UPON REQUEST.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • REGIS UNIVERSITY
  • PPI HEALTH CAREERS SCHOOL
Job Titles Held:
  • SENIOR MANAGER
  • OPERATIONS MANAGER
  • Office Coordinator
  • Unit/Data Entry Clerk
Degrees
  • B.A
  • Medical Receptionist Certification