LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Senior Manager-B/C
Please provide a type of job or location to search!
SEARCH

Senior Manager-B/C Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
SENIOR MANAGER-B/C
Executive Summary

I started out with FedEx as a package handler and quickly and successfully promoted within the company up to my current position of Senior Manger. I am a firm believer in the use of Quality Driven Management to deliver market leading customer experience, business excellence, and financial return.


Safety is a culture that is necessary to an operation. Through my leadership and ideas I have been on Several District Safety teams to help develop those cultures in all facilities. Through this culture,I understand that I and my employees can never take a day off from Safety.


A Senior Manger's responsibility is to put money back into the company. I have solid knowledge of managing a yearly 6 million dollar budget. I have been able to maintain my fiscal responsibilities by coming in under budget for the past 5 years. This is driven through my understanding of productivity, vendor relationships, and potential financial impacts to the bottom line.


My administrative controls are what sets me above the rest as I have had District audits during my time as a Senior Manager of which I have had a severity score of 3.8, 4.3, and most recently .93. I was also chosen as a station that the Internal auditors came to visit and received an exceptional audit grade. I was chosen to be on the district audit team that went to every facility to audit.


The previous 2 years I received an Employee Survey Score of 93% and 94% respectively demonstrating my commitment to engaging my employees. Employee development and training is a top priority of mine. I have had numerous employees who worked for me that have gone on to promote within the company. My excellence at this has shown in that I have been asked to go to several facilities overs the years and assist with the development and training of others as well as employees being sent to me for training.


My servant leadership not only extends to my employees but also the Service Providers who are contracted with FedEx Ground. My interpersonal and communication skills have helped me develop relationships with many Service Providers across the network who can depend on me to address there issues in a timely fashion. I believe in the contract model and hold the Service Providers accountable for the results that are expected in the contract. I have had several Authorized Officers of many businesses inform my Manager that I am "the best manager they have had." My business acumen has helped me develop these relationships due to the ability to communicate to them about outside factors that affect there future business plans.












Core Qualifications
  • Operations management
  • Staff development
  • Cross-functional team management
  • Calm under pressure

  • Root Cause Analyst
  • Organizational Skills
  • Business Acumen
  • Quality Driven Management
Professional Experience
Senior Manager-B/C04/2011 to CurrentFedEx Ground Package Systems IncMadison , AL

Responsible for Employee engagement, hiring, firing, training and development.

Responsible for ensuring all aspects of the contract and holding all Service providers to both ISP and IC operating agreements.

Maintaining a low cost culture by working with vendors, Service Providers, and direct reports to achieve fiduciary responsibilities.

Reduce risk to the company by having exceptional administrative controls.

Provide a Safe work environment along with establishing a culture of safety above all.

Managed one of 4 Hybrid Stations in the company with both IC Contracts and ISP Contracts

PD Manager/Ops Manager08/2009 to 03/2011FedEx Ground Package Systems IncMemphis , TN

Responsible for all aspects of the Pickup and Delivery operations.

Worked with Shippers to provided timely pickups daily.

Quality administrative controls to insure minimal risk to the company

Employee engagement, hiring, firing, training

Service Manager-PD/Dock02/2006 to 08/2009FedEx Ground Package Systems IncLittle Rock, AR

Responsible for overseeing all aspects of Inbound dock operations. Including hiring, firing, training, and engaging employees.

Responsible for ensuring thousands of customers boxes were delivered damage free and on time.

Administrative duties including package handler files to DOT files for perspective drivers

QA Clerk09/2005 to 02/2006FedEx Ground Package Systems IncLittle Rock , AR

Responsible for daily address searches, map lookups for drivers, customer deliveries, processing of damage packages, processing and handling of Hazardous materials.

Provide drivers with support for location of addresses

Package Handler01/2005 to 09/2005FedEx Ground Package Systems IncLittle Rock , AR

Unload and load trucks and trailers through use of safe lifting techniques.

Provided damaged free packages for drivers to deliver by placing them in a neat and organized manner on specific pallets.

Education
High School Diploma: General1999Jacksonville High SchoolJacksonville, AR, US
Business AdministrationPratt Community CollegePratt , KS, US

Declared major in Business Administration.

Attended from 1999-2001

Business ManagementNorthwest Oklahoma State UniversityAlva, OK, US

Declared major was for Business management.

Attended from 2001-2003

Business ManagementUniversity of Arkansas at Little RockLittle Rock, AR, US

Studied from 2003-2004

Awards

Multiple Package Handler of the Month Awards

Mississippi Valley Region 180 Award for results in Memphis, TN

Pure Warrior Award for Actions taken during a devastating natural disaster

Purple Promise Award Winner

6 Bravo Zulu Awards

2 time achiever of 90%+ Employee Survey results

Best in Safety for DLTA

Skills

Highly engaging manager in dealing with both employees and Service Providers.

Detail oriented individual who develops forward thinking plans and stretch assignments for employees.

Relentless process management and administrative and personal integrity to achieve superior end results for both internal and external customer.

Successful at all levels of the organization by providing a servant leadership mentality.

I am an Operations minded individual who understands the importance of a good product to both internal and external customers

Knowledge of use of all Microsoft systems and program

Superior Communicator

Vast knowledge of FedEx operations

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • FedEx Ground Package Systems Inc

School Attended

  • Jacksonville High School
  • Pratt Community College
  • Northwest Oklahoma State University
  • University of Arkansas at Little Rock

Job Titles Held:

  • Senior Manager-B/C
  • PD Manager/Ops Manager
  • Service Manager-PD/Dock
  • QA Clerk
  • Package Handler

Degrees

  • High School Diploma : General 1999
    Business Administration
    Business Management
    Business Management

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Senior-Software-Engineering-Manager-/-Senior-Test-Lead---Visual-C-resume-sample

Senior Software Engineering Manager / Senior Test Lead - Visual C

MICROSOFT CORPORATION

Redmond, Washington

C-N-a-resume-sample

C N a

ADDINGTON SENIOR CARE AND ASSISTED LIVING CENTER

Suwanee, Georgia

Manager-C-resume-sample

Manager C

University of Pennsylvania School of Medicine

Broomall, Pennsylvania

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.