senior manager resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Ambitious Sales & Operations manager with solid history of success in automotive distribution operations. Motivated to drive productivity, profit and efficiency goals through proactive and hands-on leadership. Offering 20 years of related experience and pursuing new professional challenges with room for advancement at a Sales & Distribution company.
Skills
Sales strategies and planning
Sales channel analytics
Reporting management
Business performance management
Data-driven decision-making
Influencing and negotiating
Cross-functional team leadership
Operations planning
Budget oversight
Brand management
Lead generation
Key accounts and territory management
MS Office
Education and Training
Pontifical Catholic University Of Puerto RicoPonce, PRExpected in ā ā:Business Administration And Management - GPA:
Mayer Hoffman Mccann P.C. - Senior Manager Irvine, CA, 05/2010 - Current
Oversaw development of marketing plans for programs to drive sales, profit and brand objectives.
Researched industry trends and integrated new sales strategies to drive campaign performance.
Communicated with industry partners to build valuable relationships and achieve operational targets.
Reported on qualitative and quantitative analysis, providing data-driven insights to senior leaders.
Improved communication systems and devised [Type] initiatives, resulting in increased sales and client retention.
Managed yearly budget of $[Amount].
Worked cross-functionally with marketing, sales and finance departments.
Resolved problems proactively and decisively, applying business acumen and sound judgment.
Established priorities and clear policies for [Type] operations area.
Conducted international visits to research marketplace, meet partners and observe operations, identifying areas for improvement and recommending growth strategies.
Collaborated with domestic sales team to understand US best practices and drive brand standards and operational excellence among international accounts.
Identified new potential customers and negotiated business conditions.
Developed and significantly grew [Type] territory over [Timeframe].
Penetrated new markets by investigating competitor products, services and trends.
Created and delivered in-depth sales presentations to potential customers.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
Exceeded sales goals by [Number]% using consultative and value-driven approach.
Built sales forecasts and schedules to reflect desired productivity targets.
Spearheaded sales meetings with staff, division president, closing coordinator and construction manager to share best practices for process improvements.
Boosted profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Leveraged trends in customer trends and marketplace verticals to shape solutions and approaches.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Established sales goals and strategies that contributed to increased growth in sales and profitability.
Traveled assigned sales territories and met with potential clients to discuss business opportunities.
Determined market entry strategies for new regions and existing product portfolios.
Maintained relationships with key customers in territory by facilitating ongoing product training and support.
Executed new sales strategies and techniques with clients, improving revenue $[Amount].
Reviewed current and future market trends to increase [Type] sales.
Participated in regular meetings and conference calls with [Job title] to discuss performance and budget.
Determine pricing schedules and discount rates.
Collected market data to analyze growth and develop markets.
Communicated clearly for solid connections with established customers to promote new products.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Auto Plus Pep Boys - General Manager Lake Forest, CA, 01/2000 - 01/2009
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Designed sales and service strategies to improve revenue and retention.
Built and maintained loyal, long-term customer relationships through effective account management.
Hired, coached and mentored team of [Number] sales representatives.
Trained, managed and motivated employees to promote professional skill development.
Managed [Type] and [Type] product inventory through [Action] and [Action].
Maintained department profitability while controlling expenses and promoting customer satisfaction.
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Reviewed inventory data on [Timeframe] basis to make adjustments, evaluate forecasts and meet demands.
Executed optimal sales strategies to achieve commercial goals for all markets.
Harris Computer Systems - Vice President of Sales Pennsylvania, AL, 02/1992 - 05/2000
Overhauled internal operating budget consisting of sales and marketing expenditures, identifying wasteful spending.
Aligned sales objectives with business initiatives using strategic development, forecasting and budgeting.
Led learning and development initiatives to educate sales personnel on new products and services.
Represented company at various community and business events to promote awareness, network with potential clients and penetrate new markets.
Oversaw business division operations, including development, production and marketing.
Designed cohesive and effective sales organization, including job positions and sales resource deployment.
Capitalized on industry changes to corner emerging opportunities and maximize company revenue.
Recruited qualified professionals to build aggressive sales team in support of new product offering.
Achieved $[Amount] in sales in [Timeframe], which exceeded gross profit objectives by [Number]%.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
Traveled assigned sales territories and met with potential clients to discuss business opportunities.
Determine pricing schedules and discount rates.
Consulted with customers to gain feedback and address concerns with products or services.
Accomplishments
Exceeded sales goals by an average of [Number]% in [Year]
Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%
Realized [Result] in ongoing effort to boost revenue while reducing costs.
Drove [Number]% improvement in [Timeframe] profits through aggressive [Action] and [Action].
Consistently maintained high customer satisfaction ratings.
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