Senior Loan Officer Branch Manager resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build customer and realtor relationships. Solid organizational, communication, and time management skills. Senior Loan Officer/Branch Manager with 3+ years as a leader in the financial industry who provides excellent customer service throughout the loan origination process utilizing vast knowledge of loan products.    
  • Sales expertise
  • Steward of institutional regulatory compliance
  • Knowledge of all loan products
  • Safe Act of 2008 Certification
  • Customer service-focused
  • Excellent communicator
  • Reliable
  • Friendly
  • Detail-oriented
  • Excellent time management
  • Implemented several strategies that successfully increased sales and improved client retention rates.
  • Doubled loan volume year one to year two.
  • Promoted to Senior Loan Officer/Branch Manager after seven months of employment.
Professional Experience
Senior Loan Officer/Branch Manager, 07/2013 - Current
Bluegreen Resorts Nixa, MO,
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Educated customers on the variety of loan products and available credit options.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
  • Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
  • Performed daily maintenance of the loan applicant database.
  • Well versed in processing of loans.
Timeshare Sales Representative, 01/2013 - 06/2013
Home Depot Johnston, RI,
  • Greeted customers promptly and responded to questions with knowledgeable service.
  • Explained in detail the advantages of owning a timeshare.
  • Escorted customers on tour of property.
  • Completed documentation for product and service sales.
Manager Postal Affiars/Quality Control , 08/1988 - 08/2010
Palm Coast Data City, STATE,
  • Postal liaison for clients and client services answering any and all postal related questions.
  • Assisted clients with setting up a business customer gateway account.
  • Created and maintained numerous Excel spreadsheets with postal informations.
  • Maintained numerous postal and mailing industry contacts in addition to close relationships with vendors.
  • Motivate and monitor quality control staff maintaining strict quality control checks on more than 9000 jobs per month with 98% on-time performance.
  • Establish and maintain solid relationships with clients/client services and provide support for quality control.
  • Review production reports and other performance data to measure productivity and goal achievement.
  • Establish and implement departmental policies, goals, objectives and procedures.
  • Determine staffing requirements, interview, hire and train new employees.
Assistant Store Manager, 08/1978 - 01/1988
Walmart City, STATE,
  • Responsible in all facets of running a large retail establishment.
  • Hired and trained sales staff Handled sales tracking and reporting, inventory control and loss prevention.
  • Monitored employee payroll and initiated scheduling allowing for slow and peak business.
  • Worked directly with vendors to confirm and verify shipments Managed all aspects of merchandising, window displays, and stocking.
  • Ensured excellence in customer service and resolved all problems at store level Travelled and assisted on numerous remodels, relocations and new store openings.
Mortgage Loan Originator: , Expected in February 2013
- ,
Completed 20 hour mortgage loan originator SAFE pre-licensing comprehensive course, passed both state and national component SAFE mortgage loan originator tests. Registered NMLS #915924 Mortgage Loan Originator License in state of Florida.
Real Estate Sales Associate: , Expected in 2011
- ,
Licensed real estate sales associate.

PCLender, Desktop Underwriter, Loan Prospector, Optimal Blue, Microsoft Excel, Word and Office.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

Job Titles Held:

  • Senior Loan Officer/Branch Manager
  • Timeshare Sales Representative
  • Manager Postal Affiars/Quality Control
  • Assistant Store Manager


  • Mortgage Loan Originator
  • Real Estate Sales Associate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: