Senior Leasing Manager Resume Example
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SENIOR LEASING MANAGER
Professional Summary
Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in record keeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.
Work History
Jamestown Properties - Senior Leasing ManagerBrooklyn , NY04/2008 - Current
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Managed daily and weekly marketing and leasing plans.
- Created, coordinated and engaged in marketing campaigns.
- Developed and implemented tactical marketing plans.
- Monitored performance of individual leasing agents and coached on successful strategies.
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Established strong, professional relationships with property managers and residents by promoting team collaboration and delivering exemplary service.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Organized and participated in marketing meetings on a monthly basis to give leasing staff opportunity to ask questions and provide forum for issues to be addressed.
- Boosted occupancy 27% by leveraging market knowledge and successful promotional strategies.
- Assessed property every 27 days, compiled information and wrote reports regarding findings for submission to Regional.
Cushman & Wakefield - Director of LeasingPortsmouth , VA06/2006 - 04/2008
- Drafted comprehensive marketing and leasing plans.
- Created proposals, lease offers, and documents for incoming and current tenancies.
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Reviewed aged vacancies, market-ready apartments, and models and completed and updated market surveys.
- Developed and implemented resident activities and identified problem vacancies.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Analyzed and evaluated monthly and quarterly financial statements.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Developed, reviewed and submitted property operating and capital budgets.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Administered property-related budgets, reviewed invoices and tracked costs.
- Maintained sufficient number of units market-ready at all times.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Decreased operating costs by 15% by implementing cost control procedures.
Agco Corp. - District Sales ManagerBeloit , KS04/2001 - 06/2006
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in 62% revenue increase.
- Organized promotional events and interacted with community to increase sales volume.
- Created and launched new online marketing strategies, resulting in 125% sales increase.
- Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
Skills
- Performance optimization strategies
- Maintaining closing ratios
- Leasing reports
- Tenant communication skills
- Team Leadership
- Department oversight
- Marketing expertise
- Financial budgeting and reporting
- Affordable housing programs knowledge
- Staff Management
- Creativity
- Customer Service
- Performance Analysis
- Organizational Skills
- Sales
- Microsoft Excel
- Troubleshooting
- Planning
- Problem Solving
- Building Effective Relationships
- Research
- Detail Oriented
Education
05/1986University of Puerto RicoCity, StateBachelor of Science: Business Administration And Management
06/1982Institute of BankingCityAssociate of Arts: Banking And Financial Support Services
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Resume Overview
School Attended
- University of Puerto Rico
- Institute of Banking
Job Titles Held:
- Senior Leasing Manager
- Director of Leasing
- District Sales Manager
Degrees
- Bachelor of Science : Business Administration And Management
Associate of Arts : Banking And Financial Support Services
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