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senior leasing coordinator resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Detail-oriented, receptive to tenant needs and dedicated to establishing sense of home for residents from all walks of life. Thoughtful and collaborative contributor to dynamic leasing team focused on tenant health and satisfaction as well as company prosperity. Well-versed in housing policies and ordinances impacting multi-family dwellings Successful at assisting residents with lease signing and providing customer service for general orders on maintenance requests. Committed to quickly responding to dissatisfied residents. Comfortable completing all leasing and preleasing paperwork. Enthusiastic Leasing Consultant with more than 9 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. Detail-oriented Leasing Specialist promoting a background in successfully working closely with all types of personalities. Possessing the skills needed to engage and interact with people in positive ways. Looking to tackle new challenges with an organization that appreciates talents in marketing and issue resolution. A determined professional remaining calm under pressure. Offering exemplary skills in lead follow up and resolving issues. Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements. Passionate individual , Goal-oriented leasing management professional with a solid understanding of the area , and exceptional relationship-building abilities. Friendly and personable team player with an analytical approach. Conversational skills in english and Spanish . Leasing Specialist thriving on interacting with people of all ages and personalities and experienced developing successful resident retention programs.

Skills
  • Sales and Marketing Aptitude
  • Basic Mathematics
  • Property Marketing
  • Organized Mindset
  • Relationship Building
Experience
08/2022 to Current
Senior Leasing Coordinator Vail Resorts Paoli, IN,
  • Received, checked and processed applications for new leases.
  • Explained policies and procedures to tenants and enforced rules.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Conducted background checks on applicants.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Kept records of correspondence with residents and tenants.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Checked rental eligibility by following company's verification process.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Escalated critical issues to property manager to promote immediate resolution.
  • Maintained accurate records of correspondence with and from tenants.
  • Created and managed effective marketing strategies.
  • Reviewed agent activities to check performance and optimize approaches.
  • Checked facilities and units to keep areas neat and welcoming.
  • Presented marketing letters and documents to potential tenants.
  • Took prospective clients on property tours, answered questions and addressed concerns.
  • Scheduled tours so interested parties could view available units and see facilities.
  • Welcomed guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.
05/2014 to 08/2022
Leasing Specialist Weidner Anchorage, AK,
  • Explained policies and procedures to tenants and enforced rules.
  • Kept records of correspondence with residents and tenants.
  • Received, checked and processed applications for new leases.
  • Fielded interested leads' phone calls and emails, providing immediate response to questions.
  • Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments and property maintenance services.
  • Welcomed guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Conducted background checks on applicants.
  • Took prospective clients on property tours, answered questions and addressed concerns.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Scheduled tours so interested parties could view available units and see facilities.
  • Maintained accurate records of correspondence with and from tenants.
  • Managed daily and weekly marketing and leasing reports.
  • Showed units to potential tenants and answered questions about life in community.
01/2013 to 05/2014
Leasing Specialist Weidner Oklahoma City, OK,
  • Explained policies and procedures to tenants and enforced rules.
  • Kept records of correspondence with residents and tenants.
  • Received, checked and processed applications for new leases.
  • Fielded interested leads' phone calls and emails, providing immediate response to questions.
  • Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms, and document updates, payments and property maintenance services.
  • Welcomed guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
  • Conducted background checks on applicants.
  • Scheduled tours so interested parties could view available units and see facilities.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Maintained accurate records of correspondence with and from tenants.
02/2008 to 12/2010
Recertification Specialist Peabody Properties Roxbury, MA,
  • Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Explained eligibility details and affordability options to patients with kindness and respect.
  • Conducted interviews with applicants, explaining benefits process and which programs were available.
  • Called applicants to set up appointments and explain benefits processes.
  • Reviewed criteria for different aid programs to determine eligibility for various applicants.
  • Informed applicants of other agencies providing useful or related assistance.
  • Analyzed information from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to assess clients' abilities, needs and eligibility for services.
  • Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
  • Analyzed information from interviews, educational, and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
  • Cultivated effective fact-checking and research talents from daily reviews of program eligibility requirements.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
Expected in 06/1992 to to
High School Diploma:
Santo Thomas De Aquino - Dominican Republic ,
GPA:
Expected in to to
: Psychology
Institute Technologic De Sto Dgo - Dominican Republic ,
GPA:
Activities and Honors

Above and Beyond Award . 2018

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Resume Overview

School Attended

  • Santo Thomas De Aquino
  • Institute Technologic De Sto Dgo

Job Titles Held:

  • Senior Leasing Coordinator
  • Leasing Specialist
  • Leasing Specialist
  • Recertification Specialist

Degrees

  • High School Diploma
  • Some College (No Degree)

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