Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Human Resources Professional and prior Chief Warrant Officer in the United States Army with an active Secret Security Clearance and 30 + years of proven experience in delivering leadership, training, administrative and operational support to achieve organizational success in a variety of settings and situations. Most recently, led teams of up to 15 while interpreting/implementing critical military policies to support full-scale military operations. Possess a keen ability to schedule, budget and plan derived from leading a regional human resources division. Delivered time- keeping, training and employee relations support in the private sector as an HR Director at File Keepers, Inc. High- level performer who was awarded the Legion of Merit, the Nation's sixth highest military award, in recognition of exceptionally meritorious performance. Career is supported by a Master of Business Administration from the California Polytechnic State University, Human Resources Professional Certification and the current pursuit of a Lean Six Sigma Black Belt. Core competencies include: Leadership/Management Planning/Organization/Coordination Research/Reporting Administration Training and Development Consultation Data Analysis Policy Formulation/Implementation Microsoft Office Suite
Microsoft Office (2003, 2007, 2010)
01/2007 to 01/2016
Senior Human Resources Manager Marriott International , ,
  • Lead a team of up to 15 personnel who were responsible for interpreting and implementing policies related to human interaction, morale welfare, and process personnel transactions ­ Awards, Evaluations, Staffing, Risk Management, and Employee Records.
  • Additionally, provide expertise and guidance on leadership and operations to mid-level employees throughout the organization.
  • Conduct extensive research, obtain data, analyze information and ensure effective communication in order to facilitate United States Military Operations.
  • Lead a team of 5-10 Human Resources Specialists while conducting transactional level Human Resources management functions Hand-selected to serve as a principal consultant to a group of four Human Resources leaders'; deliver 25 hours per month of training, instruction and practical application Develop HR organization-wide policies, procedures, and programs including HR Development, Workforce planning, Employee Relations, Risk Management Utilize military Human Resources computer databases in order to research/obtain information then implement Human Resources programs, plans, and policies while achieving the vision of organizational headquarters.
01/2000 to 01/2007
Human Resources Manager , ,
  • Led a regional Human Resources Division with a staff of over 40 personnel; conducted management functions such.
  • as scheduling, budgeting, planning and mentoring in order to service a population of over 15K.
  • Delivered essential Human Resources services including the completion of 350/year Performance Evaluations, 2K Employee Records management, issued more than 3000 Identification Cards and Passports and generated 1500/year Career Management/Relocation instructions Oversaw the operation of military Human Resources computer databases in order to input, analyze, safeguard and monitor critical records, documents, and other personnel transactions Provide consultant support to various organizational elements within the HR area including to professionals from various backgrounds; junior HR specialists; senior management, leaders and public in general.
  • Delivered up to 200 hours of training to staff, senior leaders, and customers.
01/1990 to 01/2000
Human Resources Specialist / Generalist , ,
  • Managed operations of a Human Resources Department while supporting an organizational element composed of.
  • over 2K personnel.
  • Led, mentored, and evaluated the performance of up to 20 Human Resources Specialists while ensuring the safety, accountability and proficiency of each Utilized military Human Resources computer databases in order to input, analyze, safeguard and monitor critical records, documents, and other personnel transactions Delivered up to 150 hours of HR training to staff, senior leaders, and customers.
01/1989 to 01/1990
Human Resources Director Alta Equipment Group Inc. City, STATE,
  • Managed the Human Resources Management functions such as Workforce Planning and Employment, HR.
  • development, Compensation and Benefits, Employee Records, Employee Relations, Risk Management,.
  • administration, finance and morale of a group of over 200 personnel to support a private document.
  • handling/storage facility.
  • Conducted 60 hours per week of timekeeping, employee relations, compensation and benefits, risk management, and employee records transactions Delivered over 50 hours of training to teams of up to 200 personnel Utilized corporate computer databases in order to input, analyze, safeguard and monitor critical records and documents.
Expected in 1989
Masters of Business Administration:
California Polytechnic State University - ,
Expected in 1982
Bachelor of Science: Industrial Relations
ITESO University - ,
Industrial Relations
Spanish: full domain
Additional Information
  • SELECT AWARDS Legion of Merit (1), Meritorious Service Award (2)
Benefits, budgeting, consultant, DATABASE, databases, Employee Relations, senior management, finance, Human Resources, HR, Human Resources management, Human Resources Management, instruction, leadership, mentoring, Microsoft Office, 2K, organizational, personnel, policies, research, Risk Management, risk management, Risk Management, safety, scheduling, Spanish, Staffing, vision

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School Attended

  • California Polytechnic State University
  • ITESO University

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  • Masters of Business Administration
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