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Senior HR Specialist Resume Example

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SENIOR HR SPECIALIST
Professional Summary

Results-driven leader with a proven ability of managing multiple projects and day-to-day operations with a decisive and organized approach. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations. Demonstrated key strengths in customer and client relations, policy implementation, project management, problem solving and budgeting that will help contribute significantly to the success of the organization.

Skills
  • In-depth knowledge in FMLA/ADA/EEO/FLSA/WC
  • Workers' compensation
  • Medical records review
  • Claims investigation and research
  • Valuation knowledge
  • Legal proceedings knowledge
  • Insurance policy coverage knowledge
  • Contract negotiation
  • Conflict resolution
  • Customer retention
  • Risk management
  • Project management
  • In-depth knowledge of HR Compliance
  • Talent management
  • Benefits and compensation management
  • Employee relations
  • Payroll administrator
  • Performance management systems
  • Budget development
  • Microsoft Office Suite
  • HRIS - PeopleFluent, PeopleSoft, Ultipro, Workday, PayChex, ADP
Work History
Senior HR Specialist, 02/2019 to Current
Company Name – City, State
  • Serve as the main point of contact for grievance procedures, investigations, disciplinary actions and conflict resolution guidance.
  • Maintain current understanding of federal and multi state policies such as EEO / ADA / FLSA / FMLA / Workers Compensation
  • Liaise with Risk Manager to organize and perform annual quality-standard training for new and existing staff.
  • Perform in-depth research and recommended strategies to resolve problems and prevent further concerns regarding occupational safety and health, while serving as main point of contact for all workers' comp and liability reports.
  • Oversaw day-to-day processing of payroll for over 1600 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Present advice, coaching and counseling to managers and staff regarding human resources policies, procedures, programs and employee relations.
  • Maintain work structure by updating job requirements and job descriptions for all positions.
  • Partner with senior leadership to establish and develop corporate and HR policies and procedures
  • Launch company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Compile and assess data to monitor compliance outcomes and identify and address trends of non-conformity.
  • Refine talent strategies and plans, including design and implementation of programs for recruitment and retention strategies.
  • Interview candidates and conduct background checks and verifications.
Business Owner, 08/2015 to 08/2019
Company Name – City, State
  • Founded and managed a women's contemporary clothing and accessories store.
  • Managed day-to-day business operations, including accounting, finance, inventory management, marketing and sales.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Remained up-to-date on current fashion trends and attended 4 tradeshows per year to view and purchase inventory for resale.
  • Directed the preparation and execution of special events, trunk shows and community service initiatives.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Input income and expense details into Quickbooks to track business finances and address variances.
  • Set, enforced and optimized internal procedures to maintain efficiency and responsiveness to demands.
Senior HR Generalist, 07/2014 to 04/2017
Company Name – City, State
  • Provided HR support to 1,900 employees nationwide.
  • Worked with HR team members to redesign and consolidate programs from parent company to current enterprise after private equity purchase.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Consulted in the development, language and provisions of all employee benefit plans.
  • Administered compensation and benefits programs to include leave requests (FMLA, STD, LTD, UPL), unemployment claims and workers compensation reports.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Oversaw and managed onboarding processes and 30-60-90 day program for successful integration of new, transferred or promoted employees.
  • Effectively interfaced with all levels of management to define workforce needs and job parameters across 7 departments.
  • Planned and launched large-scale events including employee recognition programs, wellness programs and community service opportunities.
  • Developed and conducted exit interviews and stay interviews and presented turnover/ retention findings to corporate leadership team on a quarterly basis.
  • Oversaw annual performance review evaluations and managed the merit/promotion process.
  • Educated and trained staff on HR software functionality with special emphasis in time reporting, payroll, benefit enrollment, performance management and compliance training.
Workers' Compensation Claims Representative II, 04/2011 to 05/2014
Company Name – City, State
  • Coordinated and executed multi-jurisdictional workers' compensation indemnity benefits for up to 120 employees.
  • Conducted comprehensive interviews of claimants and business account point of contacts to gather facts and information about the report of injury to determine compensability.
  • Completed high exposure protocols and complex litigation management.
  • Analyzed workers' compensation coverage, reviewed exposure and evaluated financial impacts of the workplace accident and injury reports.
  • Negotiated all aspects of claims from settlements to bill reduction and vendor delegation.
  • Directed and coordinated various investigations conducted by field investigation team - surveillance, nurse case managers/ IME, etc.
  • Developed and conducted team jurisdictional training for new and existing unit team members
Education
Masters, HR & Employment Relations: 12/2016
Pennsylvania State University
Bachelor of Business Administration: 05/2010
James Madison University
PHR Certification: 01/2014
HRCI
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Resume Overview

School Attended

  • Pennsylvania State University
  • James Madison University
  • HRCI

Job Titles Held:

  • Senior HR Specialist
  • Business Owner
  • Senior HR Generalist
  • Workers' Compensation Claims Representative II

Degrees

  • Masters, HR & Employment Relations : 12/2016
    Bachelor of Business Administration : 05/2010
    PHR Certification : 01/2014

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