senior hr coordinator remote resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Personable and dedicated data entry and customer support specialist with extensive experience in customer service and HR industry, amongst many other talents. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Skills
Customer relations
Data evaluation
Adaptive team player
Conflict mediation
Quality control
Promotional support
Project management abilities
Problem-solving abilities
Quality assurance controls
Schedule mastery
Sales expertise
Clerical support
High-energy attitude
Microsoft Office expertise
Inbound and Outbound Calling
Product organization
Store maintenance
Verifying data accuracy
Collecting information
Meticulous attention to detail
Proficient with Work Force Management/Matrix and Aspect
Filing and data archiving
Project management
Pleasant demeanor
Informational Resources
Claims appeal procedures
Quality Assurance
Critical thinker
Strong problem solver
Data Entry
Resourceful
Strong interpersonal skills
General marketing support
Experience
Data Entry Specialist (Hybrid/Remote), 02/2023 - 04/2023 Charter Spectrum – Brockport, NY,
Completed accurate and efficient data entry and database updates to support business operations.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Identified, corrected and reported data entry errors.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Scanned and stored files and records electronically to reduce paper files and secure data.
Exceeded quality goals to support team productivity.
Supported document reviews and auditing by locating and providing required data, reporting on input procedures and other relevant circumstances as necessary.
Identified and corrected data entry errors to prevent duplication across systems.
Adhered to strict data confidentiality policies to prevent information leakage.
Organized billing and invoice data, prepared accounts receivable and generated revenue reports to support audits.
Coordinated, scheduled and executed in-depth data entry projects.
Sorted source documents and organized to be filed.
Smartsheet, PowerPoint, Excel
Worked Hands On With Premium Apps Such as: Data Mesh, Data Shuttle, WorkApps
Communicated with coworkers regarding deadlines and project milestones.
Drafted reports to deliver information to upper management and stakeholders.
Basic Excel functions including: sum, average, min, max and count.
Ability to use conditional formatting to automatically format cells.
Explained human resources policies and procedures to employees.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Answered employee questions during entrance and exit interview processes.
Managed communication regarding employee orientation and open enrollment for benefits.
Created and implemented highly effective and individualized human resource solutions for clients.
Enhanced leadership diversity and acumen across escalations, resolutions and change management to successfully meet service level agreements.
Facilitated in-services and employee development classes to address employee skill deficits.
Managed effective resource allocation to adhere to service level agreements and minimize company costs.
Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.
Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Worked with HR systems such as Copanet, Work Force Management, Oracle, ADTpas and E- Matrix, Smartsheet.
New Hire classes PTO entitlement builder after 60th day worked.
Intermittent coding for FMLA via approved or denied.
Work force managament experience locating employees information such as tracking attendance, making sure employees comply with constant changing worklaws.
Hands on with Premium Apps Such As: Data Mesh And Data Shuttle
Smartsheet solutions via incoming request
PowerPoint
Excel
Fraud Representative, 01/2022 - 06/2022 Euromoney – Chicago, IL,
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Input information regarding fraud investigations into detailed reports for submission to clients.
Identified fraud patterns and anomalies through analysis of large quantities of data.
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Determined existing fraud trends by analyzing accounts and transaction patterns.
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Prepared evidence for court presentation.
Data Entry Clerk, 11/2017 - 12/2021 Jefferson Health – Center City, MN,
Adhered to strict data confidentiality policies to prevent information leakage.
Identified and corrected data entry errors to prevent duplication across systems.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Reviewed and updated account information in company computer system.
Proofread documents and edited materials to correct grammar and spelling mistakes.
Created monthly reports, closed terminated records and performed chart audits to maintain concise records.
Reviewed source documents to locate required data for entry.
Compiled and documented statistical information for reports.
Identified, corrected and reported data entry errors.
Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Used data input interface to transcribe information from physical source documents into databases.
Reviewed database entries to verify regulatory compliance.
Exercised discretion in executing specific protocols based on data type and project scope, applying company policies and industry experience to create complete, useful records.
Power point, Excel, data shuttle and smartsheet
Conducted chain management alongside with leadership team such as plan and implementation of logistical strategy, ensuring targets are met.
Negotiate contracts with suppliers and customers
Management of the flow of inventory planning.
Sales Assistant, 04/2015 - 12/2017 Kevin Charles Hair – City, STATE,
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Accepted and completed cash, check and credit card payments.
Fostered relationships with customers to expand customer base and retain business.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Received and processed product returns and coordinated disposal of defective or broken items.
Supported sales personnel with technical solutions, costing and client presentations.
Highlighted target products with eye-catching signs, displays and shelf positions.
Evaluated current sales strategies to identify targets, improve business plans and optimize product presentations.
Answered customer requests with information about product availability, shipping information and status updates.
Responded to customer requests for unavailable products and suggested other suitable options.
Team Leader - Project Management, - Company Name – City, ,
Built and established strong partnerships with teams, vendors and contractors.
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Led meetings with internal team members, consultants and contractors.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Modified project plans when needed to better align with organizational objectives.
Focused on project monitoring and management by developing forecasts and tracking expenses.
Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
Worked with Microsoft Word, Excel, Maximo and Power Bi also PowerPoint
Drove continuous improvement of project delivery process by providing strong leadership.
Education and Training
High School Diploma: , Expected in 05/2007 - Gibbs Senior HIghschool - Saint Petersburg, FL , GPA: Status -
: , Expected in - Aveda Cosmetology Institute - Saint Petersburg, Florida, GPA: Status -
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