Strategic [Type] professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives. Competitive [Job Title] with proven track record of success in [Industry] sector. Successfully lead and mentor high-performance teams. Facilitate dynamic turnaround in low performing organizations. Innovative professional with [Number] years of expertise in management level roles. Entrepreneurial [Job Title] offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Customer-oriented, strategic-thinking operations and sales professional with over [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise on expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, turnaround management, territory development and revealing customer needs to deliver solutions. Tactical team builder and strategic planner seeking to leverage background into [Type] role with leading-edge organization. Results-focused [Type] professional specializing in [Industry] [Area of expertise] leadership. Demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Ready to lead [Type] businesses to market leadership and advancing success. Talented [Job Title] offering [Number] years of progressive experience in [Industry]. Adept at managing operations, financial administration and key program areas. Skilled recruiter of top talent dedicated to fostering business growth and expanding commercial relationships. Multi-talented business leader bringing [Number] years' experience as successful [Job Title]. Strategic problem solver and change manager. Visionary executive able to implement plans that meet current and future needs. Key expertise in [Type] industry. Talented [Job Title] with [Number] years of experience and successful career in planning, developing and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients. Accomplished [Job Title] bringing [Number] years of experience and demonstrated successful history of leadership and [Industry] accomplishments. Experience managing and driving change to promote continuous operational improvement. Employed multi-prong strategy to streamline internal systems, enhance revenue and extend profits. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality. [Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams. [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Strong technical proficiency with work history in [Area of expertise]. In-depth knowledge of [Software] coupled with [Task] and [Task] abilities. Proven history of [Soft skill] and [Soft skill]. [Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. Talented [Job Title] and team leader offering [Number] years of success in [Type] environments. Strategic thinker with [Area of expertise] proficiency. Offers proven ability to build effective teams and [Task]. Committed to identifying and leveraging opportunities for growth. Certified in [Area of certification]. Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
- Planning and coordination
- Employee coaching
- Revenue growth
- Marketing expertise
- Policy development
- Defining company vision
- Team building and leadership
- Strategic business planning
- Brand management
- Executive leadership
- Financial leadership
- New business development
- Operations oversight
- Industry partnership development
- Relationship development
- Operational improvement
- Process improvement
- Problem resolution
- Team building
- Project organization
- Business operations
- American Academy of Financial Management (AAFM) - Chartered Wealth Manager (CWM)
- Certified Associate in Project Management (CAPM)
- Project Management Professional (PMP)
- Association for Project Management (APM)
- Google Certified Professional Cloud Architect
- Certified Business Analysis Professional (CBAP)
- Certified Public Accountant (CPA)
Providence, RI, 01/2018 - Current
- Revitalized business plans and realigned company objectives to increase overall profits.
- Transformed departmental operations through aggressive process overhaul and attention to quality.
- Implemented strategic offerings to enhance company's suite of products and services.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
- Executed on-time, under-budget project management to adhere to project road map.
- Achieved [Number]% increase in company revenues through implementation of paid performance marketing services.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Built relationships with strategic partners leading to business development opportunities.
- Established new workflow and employee training processes to improve operational efficiency.
- Optimized supply chain to reduce materials costs and improve distribution.
- Partnered with executive team to define company goals.
- Drove revenue up by [Number]% by cultivating successful client relations.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Directed business-wide changes to modernize procedures and organization.
- Achieved [Number]% revenue growth through implementing [Action].
- Monitored industry trends and introduced new services to update marketing strategies.
- Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
- Crafted and monitored internal control systems.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Generated new business by reaching out to prospective clients by e-mail, telemarketing and presenting at trade shows nationwide.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.
- Formulated and launched marketing and promotional campaigns to maximize profits.
- Organized and oversaw capital improvement projects to maintain business viability.
- Eliminated over $[Amount] in debt by accurately forecasting and directing effective contract management and financial control.
- Managed Google, Bing and Yahoo! accounts for clients and implemented multiple marketing services across all search engine platforms while growing client accounts from [Number] to [Number] over [Number] years.
- Developed long-range plans for business growth, resulting in [Number]% increase in sales within [Timeframe].
- Prepared, negotiated and executed marketing and service level agreements with clients while achieving and maintaining [Number]% client retention rate.
- Created new sales tools and processes to help staff members improve customer service offerings.
- Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign effectiveness to clients.
- Created program to promote new managers from within, leading to cohesive leadership structure.
- Interfaced with clients to discuss budget allocation to determine project scope.
- Grew business profits [Number]% by streamlining processes and trimming unnecessary positions.
- Hired, trained and mentored [Number] staff members to maximize productivity.
- Grew sales from $[Amount] to $[Amount] and staff from [Number] employees to [Number] within [Number] years.
- Exercised leadership of [Type] businesses dedicated to building and supporting [Action].
- Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics and other SEO techniques and metrics sources.
- Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Provided organizational leadership to over [Number] professionals.
- Brought in more than $[Amount] in new business over [Timeframe].
- Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
- Devised marketing packages, including web design, remarketing campaigns, key phrase packages and new media advertising campaigns to increase search engine optimization (SEO) for clients.
- Expanded new businesses by developing effective sales, advertising and marketing campaigns.
- Promoted brand awareness by increasing market penetration across [Type] markets.
- Increased organization's exposure to [Type] industry to grow sales profitability.
City, STATE, 01/2016 - 11/2019
- Administered day-to-day operations, including accounting and budget management, business development, performance metrics and customer service.
- Designed, managed and maintained company website by writing content, directing video designs and designing email, HTML and in-text email promotions.
- Led restructuring efforts for leadership team, slashing costs [Number]% within [Timeframe].
- Created and implemented marketing campaigns and directory services to help clients capitalize on new media and Internet advertising opportunities.
- Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
- Sustained over $[Amount] in annual sales for [Number] years.
- Promoted brand awareness by increasing market penetration across [Type] markets.
- Increased organization's exposure to [Type] industry to grow sales profitability.
- Expanded new businesses by developing effective sales, advertising and marketing campaigns.
City, STATE, 01/2014 - 12/2016
- Prepared presentations for customers and staff members detailing project scope, progress and results.
- Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
- Updated project plans based on changing objectives, specifications and staff availability.
- Collaborated with cross-functional teams to complete projects on time.
- Brought in additional project personnel and resources to meet demands.
- Supervised team of project architects and CADD technicians throughout entire duration of project.
- Kept project teams on-task with proactive control of budgets, schedules and scopes.
- Monitored design processes from conceptual phase through construction.
- Documented all labor hours and budget expenses for project.
- Oversaw each step of [Type] project, meeting goals and achieving goals.
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
- Spearheaded key projects, resulting in high customer satisfaction and increased business revenues.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Implemented change management processes when issues arose to keep project moving forward and adjust to shifted priorities.
- Rolled out new [Software] to [Number] locations which centralized shipping processes and improved control over time and costs.
- Led all aspects of IT Program, Project and Portfolio endeavors involving [Number] project teams and [Type] development products.
- Drove Agile technical projects spanning multiple business divisions and representing $[Amount] in potential savings and new revenues.
- Provided awareness and understanding of overall project portfolio, interactions and issues to team members and stakeholders.
- Coordinated project management with merchants and company team to review and update [Number]+ returned item dispositions to maximize efficiency and reduce confusion.
- Devised implementation plans, including cost-benefit and ROI analyses.
- Outlined work plans, assessed resources and determined timelines for projects.
- Evaluated, determined and delegated tasks to staff based on client needs, capacity planning project-specific initiatives.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Facilitated deployment of service delivery by supporting sales team with key client insight throughout opportunity assessment and proposal phases.
- Spearheaded efforts related to [Number]+ hour reduction in defective and clearance item management.
- Managed project to successful completion and closeout, including equipment and [Type] certificate securement.
- Direct offsite team design, transition, and standardize [Number]+ processes resulting in maximized team resources and management.
- Presented strategic plan to equity partners and lender to jump start construction.
- Monitored internal financial budgets to measure against projections.
- Tracked costs and expenses and assessed closely against original project budget.
- Coordinated [Type] project team in development of preliminary and final design documents for HVAC systems and fire protection systems.
- Led implementation project of new [Type] software, enabling [Action] and [Action] which delivered [Result].
- Designed and maintained intranet program page to optimize internal communication.
- Managed multiple project teams engaged in [Type] development in cross-functional environment to reach project success.
- Prepared annual operating and capital budgets, cash flow requirements and [Type] reports.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Directed service delivery projects through evaluation, determination and delegation of staffing needs, client assignments, capacity planning and project-specific profitability.
- Lead cross-functional team to manage compliance data and develop processes to update systems, including [Type] program, with compliance information requirements.
- Visited locations to observe operations and determine opportunities to streamline processes and achieve cost reductions.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Recognized for top performance in [Skill] and [Skill], resulting in [Result].
- Directed team of [Number] skilled workers to ensure quality, compliance and safety.
- Worked closely with sales teams to ensure client satisfaction from acquisition to proposal phases.
- Developed and implemented initiatives to enhance hazardous material inventory statements (HMIS) database and standardize waste and recycling processes at [Number] locations.
- Managed submittals and processing of Requests for Information between general contractor, owner and owner's consultants.
- Developed statement of work for product classification contract and devised sourcing strategy to maintain costs and clarify service expectations.
- Produced status reports for customers and senior management.
- Assessed products brought into supply chain from global partners for compliance with specific company and US transportation, disposal and storage requirements.
- Administered program to identify and classify regulated products for storage, transportation and disposal to ensure regulatory compliance through third party classification vendor management.
- Started and led 3 programs to be incorporated into one organization
- Newly launched nonprofit
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
- www.websitetocome.com
- www.website2tocome.org
- jClaire-linkedin.com
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School Attended
- New York University
- Columbia University in The City of New York
Job Titles Held:
- Senior Executive Officer
- Senior Executive Officer
- Senior Project Manager
Degrees
- Bachelor of Science
- MBA
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