LiveCareer-Resume

senior executive assistant resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

Able to take direction
Excellent interpersonal abilities
Microsoft Office expert
Superb technical skills
Notary Public for the State of Texas

Type 80 words per minute/
Calendar management
Data Entry
Scheduling
Invoicing
Data Base
Contracts Excellent Communication Skills
Project Coordination
Customer Service
Marketing
Collections
Business Development
Detail Orientated
Business Writing
Accounts Payable and Accounts Receivable
Articulate and Well-Spoken
Event Planning
Strong Interpersonal Skills
Schedule Management
Manage Office Manager
Operations
Communication

Experience
05/2016 to Current Senior Executive Assistant Adp | Greensboro, NC,
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute.
  • Office Management
  • Very strong ability to anticipate roadblocks and create effective alternative plans.
  • Organized international and domestic travel arrangements, including all transportation and hotel stays.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs of the company.
  • Created and finalized contracts and fee agreements with client’s
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness.
  • Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
  • Streamlined office operations by computerizing activities, managing clientele communications, scheduling payments and tracking records and documents.
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
  • Anticipate the Executive’s needs and proactively assembled the appropriate resources to solve problems
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Prepared presentations, materials and documentation for use by the President for meetings and engagements.
  • Served as resource for research and information for the Vice President and President as well as department leaders and updated them on changing business needs by thoroughly documenting meetings

Executive Assistant 2000-2016/ Tower and Flares

  • Variety of personal tasks such as family travel arrangements, doctors’ appointments, gifts, payment of bills, researching Airbnb’s at VP’s request, finding, scheduling, and payments.
  • Established and enforced new company-wide processes and procedures, that made the workflow of staff smoother and generated more revenue for the company.
  • Coordinate communications, track and follow up on requests, and identified those of importance and required immediate attention.
  • Performed a variety of accounting activities such as check requests, deposits, expense reports, purchase orders, and invoices.
  • Travel arrangements: international and domestic flights, hotel accommodations, car rental, etc
  • Efficient gatekeeper by Managing all VP’s incoming calls- by assisting caller/taking detailed message if necessary or deflecting unwanted calls to be sure the VP has a minimal interruption.
  • Conducted research at VP’s request
  • Coordinated executive's daily calendar and planned appointments and events.
  • Initiated and updated yearly dealer agreements and dealer applications.
  • Coordinated customer-facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Liaised between [Job title] and clients regarding client accounts and new business.
  • Represented the owner and President to executive clients, VIPs, investors and board members.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Designed PowerPoint presentations for monthly divisional meetings updating staff on new events or changes in policy.
  • Managed marketing and advertising and created marketing materials such as email blasts and online advertisements.
  • Handled and distributed all incoming and outgoing mail for the entire team.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Facilitated accurate schedule management and event coordination for senior leadership.
05/2000 to 05/2016 Senior Executive Assistant Adp | Hartford, CT,
  • Variety of personal tasks such as family travel arrangements, doctors’ appointments, gifts, payment of bills, researching Airbnb’s at VP’s request, finding, scheduling, and payments.
  • Established and enforced new company-wide processes and procedures, that made the workflow of staff smoother and generated more revenue for the company.
  • Coordinate communications, track and follow up on requests, and identified those of importance and required immediate attention.
  • Performed a variety of accounting activities such as check requests, deposits, expense reports, purchase orders, and invoices.
  • Travel arrangements: international and domestic flights, hotel accommodations, car rental, etc
  • Efficient gatekeeper by Managing all VP’s incoming calls- by assisting caller/taking detailed message if necessary or deflecting unwanted calls to be sure the VP has a minimal interruption.
  • Conducted research at VP’s request
  • Coordinated executive's daily calendar and planned appointments and events.
  • Initiated and updated yearly dealer agreements and dealer applications.
  • Answered phones and emails for Vice President with efficiency and appropriate responses.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Liaised between the Vice President and clients regarding jobs, job sites and quotes
  • Represented the Vice President to executive clients, VIPs, investors and board members.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel opportunities.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives. Designed PowerPoint Presentations for clients, showing step-by-step how their job was completed.
  • Started a marketing campaign and advertising projects by creating marketing materials such as email blasts and online advertisement.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Supervised executive and management calendars while allocating tasks to staff for smooth operational flow.
to Executive Assistant American Advanced Management, Inc | Riverbank, CA,
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Management of social media sites like LinkedIn, Facebook and Twitter.
  • Organized and updated schedules for all of the maintenance staff, orderlies and customer service staff
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Office Management
  • Managed travel itineraries and logistics for accommodations for over 20 employees
  • Assisted in coordinating implementation of policies and practices across organization.
  • Worked with the President to coordinate and complete special projects for various clients.
  • Acted as point of contact for research and information gathering for the President and executive managers.
  • Conducted research to prepare, gather and proof briefing materials, agendas for all executive-level meetings.
  • Conducted research for President
  • Office Manager
  • Conducted required research, documentation and reports for executive team and board members.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Set up meeting and event logistics for senior management, including executives and board members.
  • Originated invoices, reports and proposals using Excel and company software.
  • Obtained signatures for important financial and legal documents.
  • Revised and maintained master calendar for client appointments.
  • Orchestrated Board of Directors meetings and created agendas and meeting materials.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Oversaw executive schedules for team of 3 HOA leaders.
  • Entered customer information and updates in database system to track requests, interactions, and opportunities.
Education and Training
Expected in 05/2014 to to Bachelor of Science | Business Management And Administration Kaplan University, Davenport, IA GPA:
  • 3.88 GPA
  • Dean's List Honoree for many semesters
  • Member
  • National Honors Society Member

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Resume Overview

School Attended

  • Kaplan University

Job Titles Held:

  • Senior Executive Assistant
  • Senior Executive Assistant
  • Executive Assistant

Degrees

  • Bachelor of Science

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