Senior Executive Assistant Resume Example
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SENIOR EXECUTIVE ASSISTANT
Professional Summary
Executive support professional offering versatile office management, planning and marketing skills. Proven success in leadership, operational excellence and organizational development with a keen understanding of elements of the business. Recognized for inspiring management team members to excel and encouraging creative work environments.
Skills
Accomplishments
- Planned and executed all aspects of a major office headquarter move.
- Received a merit raise for strong attention to detail, with exemplary customer service and team-player attitude.
- Brought on numerous companies and vendors as clients.
- Congenial social skills awarded employee of the month.
- Successfully planned and executed corporate meetings, lunches and special events for groups of 300+ employees.
Work History
07/2018 to 06/2019
Senior Executive AssistantKelsey Seybold Clinic – Sugar Land , TX
- Planned, coordinated and executed meetings for CEO, Partners, Wealth Managers, and Associates
- Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Reconciled and processed expense reports for internal and field personnel, including executives and consultants
- Created regular reports and update internal databases
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
- Accurately and quickly processed subscription and market invoices.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
- Submitted loan applications to servicer for verification and recommendation
- Screened incoming mail, publications and other correspondence directed to management team members
- Managed all administrative functions, including complex calendar management with focus on proper allocation of executive availability
- Liaised between CEO and clients regarding client accounts and new business
- Contributed to 6% revenue increase by streamlining administrative operations and prioritizing tasks
12/2014 to 06/2018
Office Manager/Executive AssistantIce Consulting – Milpitas , CA
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Maintained and organized master project files in master database
- Handled all incoming business and client requests for information
- Managed CRM database, including troubleshooting, maintenance, updates and report generation
- Set up remote offices, travel, housing and vendors for job sites
- Managed office inventory and placed new supply orders
- Maintained employee paperwork and confidential records
- Prioritized project components and organized scopes
- Designed promotional materials for various projects
- Coordinated and directed project meetings
- Arranged corporate and office conferences for company employees and guests.
- Served as liaison directly with clients and vendors to meet needs and maintain satisfaction
- Wrote memorandum and business correspondence
- Completed weekly payroll for employees
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
- Mitigated regulatory risks by ensuring program requirements adhered to Manson's compliance standards
06/2014 to 11/2014
Office ManagerAltium – New York , NY
- Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
- Maintained and reserved executive conference room calendar
- Arranged appropriate travel, visas, agendas, necessary contacts and country information
- Generate documents, correspondence, presentations and reports
- Coordinate concur expense reporting; create new POs and similar needs for Facilities Department
- Created and supplied security badges for employees and visitors, provided monthly security reports
- Managed daily office operations and maintenance of equipment
- Served as central point of contact for all outside vendors
- Oversaw facilities request tickets for office
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Collaborated with other administrative team members, human resources and finance department on special projects and events
- Supervised office with 300+ employees, consistently cultivating productive and positive work atmosphere
05/2012 to 04/2014
Foreclosure Title SpecialistBishop, Marshall & Wiebel, P.S. – City , STATE
- Ordered trustee sales guarantees and litigation guarantees for judicial and non-judicial departments
- Prepared all notices of default as per terms of deed of trust on mortgage
- Gathered information regarding lien payoff amounts, tax data, and credit standing
- Upload, review and send title work to client
- Review all files in timely manner prior to sale is set
- Ordered federal tax lien supplements, review and upload on database for sales team
- Manage, complete and projected out task in client websites
- Launch and report any title issues to clients and associates
- Counseled clients on market status for residential and land markets
- Successfully led key projects which resulted in new clients
- Performed additional tasks, such as mailings, file opening and assist other departments when needed
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
Education
05/2003
Bachelor of Arts: Sociology Via-Criminal Justice
Shaw University - City, State
Shaw University - City, State
Expected in 02/2021
Master of Arts: Creative Writing
Full Sail University - City, State
Full Sail University - City, State
Additional Information
Adobe: Acrobat, Creative Suite, Adobe Photoshop, Adobe Publisher, Adobe Illustrator, HTML
Microsoft Office: MS Outlook, MS Excel, MS Word, MS PowerPoint, MS Access, MS Publisher, MS Printshop, MS Project, MS InfoPath Designer, SharePoint, MS Teams
Accounting Software: Expensify, QuickBooks, Concur, Invoice Router
Other Systems: Okta, Salesforce
Social Media: Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube
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Resume Overview
School Attended
- Shaw University
- Full Sail University
Job Titles Held:
- Senior Executive Assistant
- Office Manager/Executive Assistant
- Office Manager
- Foreclosure Title Specialist
Degrees
- Bachelor of Arts : Sociology Via-Criminal Justice
Master of Arts : Creative Writing
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