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Senior Executive Assistant Resume Example

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SENIOR EXECUTIVE ASSISTANT
Professional Summary

Executive support professional offering versatile office management, planning and marketing skills. Proven success in leadership, operational excellence and organizational development with a keen understanding of elements of the business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • Superb technical skills
  • Organizational skills
  • Clear oral/written communication
  • Project management
  • Creativity
  • Expense Reports
  • Team leadership
  • Friendly nature
  • Excellent multi-tasking ability
  • Organizational Skills
    • Accomplishments
    • Planned and executed all aspects of a major office headquarter move.
    • Received a merit raise for strong attention to detail, with exemplary customer service and team-player attitude.
    • Brought on numerous companies and vendors as clients.
    • Congenial social skills awarded employee of the month.
    • Successfully planned and executed corporate meetings, lunches and special events for groups of 300+ employees.
    Work History
    07/2018 to 06/2019
    Senior Executive AssistantGarde Capital, Inc. – Seattle, WA
    • Planned, coordinated and executed meetings for CEO, Partners, Wealth Managers, and Associates
    • Maintained executive's appointment schedule by planning and scheduling appointments, teleconferences and travel plans
    • Screened calls and emails and initiated actions to respond or direct messages for managers
    • Reconciled and processed expense reports for internal and field personnel, including executives and consultants
    • Created regular reports and update internal databases
    • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale
    • Accurately and quickly processed subscription and market invoices.
    • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction
    • Submitted loan applications to servicer for verification and recommendation
    • Screened incoming mail, publications and other correspondence directed to management team members
    • Managed all administrative functions, including complex calendar management with focus on proper allocation of executive availability
    • Liaised between CEO and clients regarding client accounts and new business
    • Contributed to 6% revenue increase by streamlining administrative operations and prioritizing tasks
    12/2014 to 06/2018
    Office Manager/Executive AssistantManson Construction Co – Seattle, WA
    • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
    • Maintained and organized master project files in master database
    • Handled all incoming business and client requests for information
    • Managed CRM database, including troubleshooting, maintenance, updates and report generation
    • Set up remote offices, travel, housing and vendors for job sites
    • Managed office inventory and placed new supply orders
    • Maintained employee paperwork and confidential records
    • Prioritized project components and organized scopes
    • Designed promotional materials for various projects
    • Coordinated and directed project meetings
    • Arranged corporate and office conferences for company employees and guests.
    • Served as liaison directly with clients and vendors to meet needs and maintain satisfaction
    • Wrote memorandum and business correspondence
    • Completed weekly payroll for employees
    • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
    • Mitigated regulatory risks by ensuring program requirements adhered to Manson's compliance standards
    06/2014 to 11/2014
    Office ManagerMarket Leader/Trulia Inc. – Bellevue, WA
    • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information
    • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences
    • Maintained and reserved executive conference room calendar
    • Arranged appropriate travel, visas, agendas, necessary contacts and country information
    • Generate documents, correspondence, presentations and reports
    • Coordinate concur expense reporting; create new POs and similar needs for Facilities Department
    • Created and supplied security badges for employees and visitors, provided monthly security reports
    • Managed daily office operations and maintenance of equipment
    • Served as central point of contact for all outside vendors
    • Oversaw facilities request tickets for office
    • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
    • Collaborated with other administrative team members, human resources and finance department on special projects and events
    • Supervised office with 300+ employees, consistently cultivating productive and positive work atmosphere
    05/2012 to 04/2014
    Foreclosure Title SpecialistBishop, Marshall & Wiebel, P.S. – Seattle, WA
    • Ordered trustee sales guarantees and litigation guarantees for judicial and non-judicial departments
    • Prepared all notices of default as per terms of deed of trust on mortgage
    • Gathered information regarding lien payoff amounts, tax data, and credit standing
    • Upload, review and send title work to client
    • Review all files in timely manner prior to sale is set
    • Ordered federal tax lien supplements, review and upload on database for sales team
    • Manage, complete and projected out task in client websites
    • Launch and report any title issues to clients and associates
    • Counseled clients on market status for residential and land markets
    • Successfully led key projects which resulted in new clients
    • Performed additional tasks, such as mailings, file opening and assist other departments when needed
    • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
    Education
    05/2003
    Bachelor of Arts: Sociology Via-Criminal Justice
    Shaw University - Raleigh, NC
    Expected in 02/2021
    Master of Arts: Creative Writing
    Full Sail University - Winter Park, FL
    Additional Information

    Adobe: Acrobat, Creative Suite, Adobe Photoshop, Adobe Publisher, Adobe Illustrator, HTML
    Microsoft Office: MS Outlook, MS Excel, MS Word, MS PowerPoint, MS Access, MS Publisher, MS Printshop, MS Project, MS InfoPath Designer, SharePoint, MS Teams
    Accounting Software: Expensify, QuickBooks, Concur, Invoice Router

    Other Systems: Okta, Salesforce

    Social Media: Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube

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    Resume Overview

    Companies Worked For:

    • Garde Capital, Inc.
    • Manson Construction Co
    • Market Leader/Trulia Inc.
    • Bishop, Marshall & Wiebel, P.S.

    School Attended

    • Shaw University
    • Full Sail University

    Job Titles Held:

    • Senior Executive Assistant
    • Office Manager/Executive Assistant
    • Office Manager
    • Foreclosure Title Specialist

    Degrees

    • Bachelor of Arts : Sociology Via-Criminal Justice
      Master of Arts : Creative Writing

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