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senior event manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
Senior Event Manager, 07/2016 to Current
Marriott InternationalCarlstadt, NJ,
  • Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
  • Designed contracts, collected fees and booked venues for events.
  • Maintained adherence to client-event requirements through effective delegation, prioritizing and management of all production phases, from concept to execution.
  • Assessed event success and uncovered room for improvement through client feedback.
  • Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Grew revenue by closing on leads generated from special events.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
  • Leveraged Microsoft Excel to input and compile data gathered from various sources.
  • Performed site evaluations, customer surveys and team audits.
  • Planned and publicized events, including negotiating vendor contracts and designing promotional materials.
  • Generated new leads and acquired new local sponsors by maintaining excellent relationships and partnerships with key decision makers.
  • Created and managed pipeline of prospects to grow sponsorship client base and attain targets.
Advertising Sales Executive, 07/2016 to Current
Lee Enterprises, IncorporatedRoanoke, VA,
  • Attracted clients, negotiated contracts and closed deals through sales strategies and personable demeanor.
  • Prepared advertising sales contracts and submitted to clients for sign off.
  • Attended various events, including workshops and trade shows to network with new contacts.
  • Received advertising proofs from graphics department and submitted to client for review and approval.
  • Developed spreadsheets to track bi-monthly billings, client proposals, contracts, subcontracts and subcontractor licenses.
  • Created sales presentations to promote advertising benefits to potential customers.
  • Explained to clients how specific types of advertising helped promote customer products or services.
  • Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
  • Identified new customer opportunities through careful study of advertising markets.
  • Sold print, online, niche publication, newspaper inserts, direct mail and related printed products.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Store Manager, 01/2007 to 07/2016
Riebes Auto Parts LlcYuba City, CA,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Reorganized sales floor to optimize customer flow and improve product visibility.
  • Restocked inventory upon shipment arrival and checked merchandise into digital systems to maintain accurate records.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Worked closely with district and area managers to formulate and build store brand and strategy.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Increased profits 2-8% by restructuring store layouts to enable efficient inventory management and performing financial planning and sales metric analysis.
  • Oversaw all store operations while generating $100-125,000 in monthly sales.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Coached and empowered employees by creating and sharing motivational vision plans.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Hired, trained, evaluated performance and enforced disciplinary actions for associates.
  • Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Education and Training
Bachelor of Arts: Art Education, Expected in
Temple University's Tyler School Of Art - Philadelphia, PA,
GPA:

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Resume Overview

School Attended

  • Temple University's Tyler School Of Art

Job Titles Held:

  • Senior Event Manager
  • Advertising Sales Executive
  • Store Manager

Degrees

  • Bachelor of Arts

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