senior employee benefits and wellness manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Seasoned team leader with expertise in total rewards programs, benefit options, providers and plans. Well-versed in evaluating competing companies to pick optimal solutions to meet company and employee needs. Forward-thinking and driven with a hands-on and analytical approach. Adept at maintaining plan compliance with industry practices, legal requirements and company standards. Skilled in account management, auditing and vendor relations.

  • Global benefit programs administration
  • Vendor relationship management
  • UltiPro, Workday, SuccessFactors and Businessolver system expertise
  • Data management
  • Benefit auditing
  • Employee handbook development and integration
  • Employee benefits laws
  • Employee rewards and motivation
  • Analytical Skills
  • Regulatory Reporting
  • Operational Logistics
  • Employee Development
Work History
08/2020 to 04/2021
Senior Employee Benefits and Wellness Manager Anser Advisory Pomona, CA,

Private Global Proprietary Trading Company with 2,500+ employees Led effort to design, implement and administer various domestic and international employee benefit programs, including, health, life, disability, and 401(k) programs.

  • Partnered with key internal stakeholders such as HRBPs, Marketing, Internal Communications, Legal, Finance, Tax, Payroll and various Committees to ensure efficient plan administration and excellent customer service.
  • Managed ongoing relationships with external consultants.
  • Managed plan financial reporting and conduct and compare benchmark analyses to identify trends within industry and competitors to provide competitive and cutting edge benefits.
  • Ensured compliance with all federal and international legal and disclosure requirements such as COBRA, HIPAA, and prepared and filed required compliance documents.
  • Maintained benefit plan documentation including plan documents and policies.
  • Marketed prescription drug plan, achieving estimated savings of $3M over 3 years. Evaluated different providers offering range of services, coverages and plan options to pick optimal choice.
  • Educated new hires about different benefit plans.
  • Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
11/2018 to 07/2020
Benefits Manager Contentful Washington, DC,

Financial Services Organization with 2100+ employees. Provided strategic and operational leadership in design, development, implementation, administration and communication of employee benefits programs including health, wellness and retirement.

  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages. Developed and communicated benefit program strategies to leadership and partners, including as a member of both Benefits and Retirement Plan committees.
  • Responsibility for vendor analysis and management including: analysis of existing programs and review of market trends, practices and regulations to establish competitive benefits programs and/or recommend modifications to existing programs.
  • Ownership of Benefit systems and tools including third party tools such as benefits enrollment systems (“Workday” and “Marketlink”), reporting and wellness systems.
  • Partnered with HRIS team to manage internal data within the HRIS platform as well as vendor integrations to third party systems. Results include: successful implementation of Workday Benefits and absence modules.
  • Managed renewal contracts and budgeting for health, welfare and retirement programs.
  • Developed and executed communication, education and training programs to assist the diverse employee population in understanding benefit offerings.
  • Partnered with Finance Department to manage financial reporting and auditing.
  • Drove best practices and innovative program methodologies that facilitated the adoption of health behaviors and reduction of health risk factors among employees and their families.
  • Executed corporate dress code policy change from business casual to “Dress for Your Workday” resulting in increased employee engagement results.
08/2015 to 11/2018
Senior Benefits Manager Vishay Intertechnology, Inc City, STATE,

Global technology manufacturing company with 2,500 domestic employees and 25,000 globally Responsible for overall implementation, administration and communication of health and group benefit programs.

  • Developed budget management and communication strategies in collaboration with Finance and Leadership teams.
  • As a member of the Senior HR Leadership Team, participated in the design of new Business Partner and Shared Service Model.
  • Analyzed employee benefit structure and made recommendations for changes designed to improve employee engagement, enhance compliance and improve overall cost structure of health and welfare plans.
  • Developed and executed RFP process for a new consulting team to assist in developing and executing a forward thinking benefits strategy.
  • Resulted in reduced commission costs of ~200k, enhanced strategy development and improved vendor support model.
  • Implemented benefit plan design changes expected to result in ~3% reduction in trend in year one while maintaining the employee value proposition.
  • Integrated employee wellness solutions requiring collaboration with new vendor partner (Vitality) and medical carriers.
  • Identified opportunities with incumbent benefits administration (UltiPro) support, made recommendations for changes and implemented new benefits administration system (BusinessSolver) with the goal of improved employee communication and enhanced plan management controls.
  • Consulted with auditors to check compliance of 401(k), Health & Welfare and Leave plans.
  • Fulfilled all reporting requirements of all relevant government rules and regulations, including Employee Retirement Income Security Act (ERISA).
11/2011 to 08/2015
Employee Benefits Manager Weston Solutions, Inc City, STATE,

Global environmental consulting firm with 2800 EE’s. Manage day-to-day operations for health and welfare programs, serve as a member of the HR Leadership Team and manage Human Resources projects across the enterprise.

  • Served as HR subject matter expert partnering with executive leadership teams working towards implementing comprehensive organizational change.
  • Implemented organizational wide employee engagement survey resulting in more than 80% participation.
  • Identified key opportunities for engagement improvement. Partnered with management teams to develop and implement department level action plans.
  • Developed and monitored the annual benefits budget.
  • Provided oversight for billing processes for all benefit programs.
  • Designed and implemented key benefit program changes resulting in savings >$1M annually.
  • Identified efficiency opportunities associated with management of employee leave programs. Successfully administered an Absence Management RFP resulting in savings >$200K annually and a reduction of .5 FTE, improved efficiencies and increased compliance with federal state and local laws.
  • Provided guidance and communications materials to local office contacts.
  • Implemented electronic benefits administration system at $0 net cost. Transitioned from paper to electronic enrollment resulting in reduced administrative burden and reduced administrative errors. Achieved 99% participation in the first online enrollment.
  • Led the Workers Compensation classification project resulting in corrections of WC classification data and reduced (WC) premium of $100K.
  • Audited benefit programs and agreements to optimize service delivery.
  • Planned and delivered 6+ events per year focused on enhancing employee satisfaction.
Expected in 05/2003
Master of Public Policy: Health Care
Duke University/Terry Sanford Institute of Public Policy - Durham, NC,
Expected in
Bachelor of Arts: Political Science
Rosemont College - Bryn Mawr, PA

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Resume Overview

School Attended

  • Duke University/Terry Sanford Institute of Public Policy
  • Rosemont College

Job Titles Held:

  • Senior Employee Benefits and Wellness Manager
  • Benefits Manager
  • Senior Benefits Manager
  • Employee Benefits Manager


  • Master of Public Policy
  • Bachelor of Arts

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