- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Results-focused political advocate professional with strength in problem-solving, policy and education. Proactive leader with strengths in communication and collaboration. Fights for underserved and unnoticed populations.
- Supervision
- Communications
- Project organization
- Problem resolution
- Team building & management
- Process improvement
- Organization
- Relationship development
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- MS Office- Xcel, Word, PowerPoint
- Personnel engagement
- Policies implementation
- Cost reductions
- Personnel recruitment
- Budget forecasting
- Statistical analysis
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Master of Arts: Public Administration, Expected in 05/2020
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University of Colorado - Colorado Springs, CO,
GPA:
Bachelor of Arts: Communication, Expected in 05/2015
-
University of Colorado At Colorado Springs - Colorado Springs, CO
GPA:
- Major in Communication
- Minor in Health and Wellness
Enrollment & Eligibility Representative, 09/2020 - Current
Innovage – Sacramento, CA,
- Collaborated with interdisciplinary team of professionals as well as patients and families.
- Gathered community resources and coordinated referrals to obtain services.
- Assist in enrolling underserved elders on Medicaid and PACE
- Build relationships, conduct outreach and support third party initiatives to address underserved individuals.
- Partner with industry leaders, trade associations, civil society organizations, think tanks, and other external constituents to build support for our policy positions
- Identifying client needs and working with others to pursue regulatory support follow-on work or new business opportunities
- Advise internal colleagues and teams on public policy matters to help guide development of products, services and policies
- Demonstrated leadership by making improvements to work processes and helping to train others.
Senior Eligibility Specialist, 11/2017 - 09/2020
Samet Corporation – Raleigh, NC,
- Evaluating client eligibility concerning local, state, & federal assistance programs.
- Complete budget analysis related to federal & state guidelines.
- Empower clients knowledge concerning their rights & responsibilities.
- Treating vulnerable individuals and families with dignity & respect.
Independent Projects
- Business performance improvement- using root cause analysis to identify & remove case errors.
- Recommended effective processes for client case determination.
- Team Lead: train & support new hires regarding policy, procedures, & County, Federal, & State mandates.
- Conducted fraud investigations, preparation of legal documents for appeal hearings.
- Highly adept at troubleshooting systems & case issues as needed; strong attention to detail & ability to use complex computer systems with high accuracy.
Talent Recruiter, 10/2016 - 11/2017
Bgc Partners – Santa Ana, CA,
- Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
- Developed processes and metrics that supported achievement of organization's business goals.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Fostered productivity by coordinating itinerary and scheduling appointments.
- Sourced and developed sourcing leads to increase recruiting base.
- Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
Human Resources Coordinator, 08/2017 - 10/2017
Ameristar Casino – City, STATE,
- Worked with HR management to devise and update policies based on changing industry and social trends.
- Ran queries and reports through ADP system.
- Helped training and development staff with all aspects of training coordination.
- Offered consistent payroll disbursement with accurate record keeping of employee PTO and vacation accruals.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Maintained compliance with all local, state and federal laws, as well as established organizational standards.
- Partnered with IT department to create streamlined onboarding process for new hires.
- Assisted customer service with inbound and outbound calls regarding all HR inquiries.
- Worked with department managers to assess needs.
- Explained human resources policies and procedures to all employees.
- Completed all work with 98%(+) rate of accuracy.
Enrollment Services Advisor, 05/2015 - 02/2016
Ashford University – City, STATE,
- Maintained institutional solvency with current, accurate and fully compliant financial records.
- Improved student educational plans by advising on course selection, progress plans and career decisions.
- Provided excellent service and attention to customers through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Strategized and implemented methods for streamlining processes, controlling costs and modernizing operations.
- Six Sigma Green Belt
- CBMS (Colorado Benefits Management System)
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