SEARCH

Senior Director, People Operations Resume Example

Resume Score: 70%

Love this resume?Build Your Own Now
SENIOR DIRECTOR, PEOPLE OPERATIONS
Professional Summary

Driven, efficient, focused HR professional with experience and success in employment relations, policy management, employee development, strategic and project management, and building organizational succession plans.  Bringing an innovative approach to human resource management while creating a team-driven environment that fosters room for development and growth.  Equipped with the analytical skills necessary to process a continuous influx of change and legal compliance.

Skills

Effective communicator with the ability to develop rapport with individuals at all levels.

Strong work ethic and desire to work in a demanding environment. 

Highly creative in strategic development and strong follow through. 

Strong group facilitation skills and ability to influence others

  • Human Resources Certification
  • Compensation and benefits
  • Termination procedures
  • FMLA comprehension
  • In-depth knowledge of HR Compliance
  • Project management
  • Knowledgeable in all HR Systems
  • Team building
  • Employee recruitment
  • Business mediation
Work History
02/2016 to Current
Senior Director, People OperationsBlue Apron – New York, New York
 Head of People Operators for the largest business unit in the organization.  Oversee a department of 75 HR professionals and recruiters nation wide.  Provide development and oversight of the HR strategy for over 5,000 hourly associates and 300 salaried leaders.  Strategic business partner to SVP of Fulfillment Operations, VP of Operations and COO.  Lead all aspects of Talent Acquisition, Employee Relations, Total Rewards (comp & benefits), Performance Management and Learning & Development. Responsible for HRIS integration, Succession Planning, Development of world class recruiting and on boarding program, compensation philosophy, start-up of new facilities in NJ and CA. 

05/2015 to 02/2016
Director, Human Resources Blue Apron – Jersey City, New Jersey
    Lead and direct all aspects of the Human Resources function for the Jersey City Fulfillment Center. Provide direction and support to 2000 Blue Apron hourly associates, 100 members of the leadership team and directly supervise a team of 12 Human Resources Professionals.  Implement strategic initiatives based on the growth and goals of the business.  Manage all recruitment and staffing needs with a focus on succession planning and leadership development. 
  • Developed innovative new-employee orientation programs, including safety training.
  • Audited workplace, employee and management policies and procedures.
  • Conducted job analysis and job evaluations, resulting in quality job specifications.
  • Managed the employee rewards programs.
  • Established and monitored employee pay scales.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Built a comprehensive employee recruiting strategy.
  • Developed company personnel policies, standard operating procedures and employee handbooks.


07/2014 to 05/2015
Talent Development ManagerSaks, Inc – New York, New York

    Provide generalist and strategic HR support to the largest division of the Saks Fifth Avenue flagship store with over 350 commissioned sales associates and 30 exempt level associates, including one segment of unionized business.  

    ​

  • Managed the employee rewards programs.
  • Audited workplace, employee and management policies and procedures.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.

03/2011 to 07/2014
Human Resources Manager Michaels Stores, Inc. – Hazleton, Pennsylvania
 Responsible for all Human Resource functions for a two building distribution center operation with over 400 hourly associates.  Business partner to General Manager, Assistant General Manager, 4 Operations Managers and 17 Supervisors.  Directly supervise 3 HR department members including Human Resources Generalist, Recruiter and Payroll Coordinator. 
06/2007 to 03/2011
Human Relations ManagerBimbo Bakeries USA – Hazleton, Pennsylvania
 Responsible for all Human Relations functions for a multi-unit distribution & manufacturing operation with 200+ union associates.  Business partner to two Senior Managers and 24 mid-level managers.  Directly supervise a Human Relations Assistant and an Administrative Assistant.  
Education
1998
Bachelor of Science: Labor and Industrial Relations
Pennsylvania State University - State College, Pennsylvania
  • Emphasis in Labor and Employee Relations and Industrial Psychology 
  • Minor in Spanish 
  • Professional in Human Resources certificate
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Blue Apron
  • Saks, Inc
  • Michaels Stores, Inc.
  • Bimbo Bakeries USA

School Attended

  • Pennsylvania State University

Job Titles Held:

  • Senior Director, People Operations
  • Director, Human Resources
  • Talent Development Manager
  • Human Resources Manager
  • Human Relations Manager

Degrees

  • Bachelor of Science : Labor and Industrial Relations

Similar Resumes

View All
Senior-Director,-In-Force-Operations-resume-sample

Senior Director, In-Force Operations

Champlin, Minnesota