senior delivery principal resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Links
https://www.linkedin.com/in/avelitsky/
https://trailhead.com/me/avelitsky
Professional Summary
Resourceful Salesforce Technical Architect with lots of experience in Consulting enterprise customers in various industries with lots of interest and focus on DevOps. Knowledgeable Team Lead, highly skilled in Salesforce technology stack, who always willing to share, learn and improve in order to increase team performance, fulfill customer needs, and increase personal expertise. Looking for exciting opportunities in innovative product companies.
Work History
Senior Delivery Principal, 12/2019 to Current Amdocs – Alpharetta, TX,
Participated in sales pursuits and proposals preparation as Salesforce/DevOps expert
Participated in project discoveries, assessed customer needs and maturity, prepared SDD
Helped to set up Project and Release governance, implemented and documented software development methodologies for client hand-off and new team members onboarding.
Designed salesforce based solutions for variety of salesforce clouds, oversaw its delivery
Communicated solutions to Top management across IT, Delivery and Business stakeholders, maintained those relationships, communicated project needs and blockers
Tightly collaborated with other technical teams and Architects
Established the DevOps roadmap and level of maturity, supported and consulted the clients throughout the implementation on the next steps and new levels of DevOps automation and process organization
Collaborated with delivery team to enhance processes, supportability and identify bottlenecks.
Created proofs of concept for innovative new solutions.
Coordinated deployments of new solutions, Conducted merges, reviewed pull requests, prepared and performed release deployments, defined and helped to implement backup/restore procedures
Supported and supervised work of developers, analysts, QAs designers and technicians, assessed the complexity and prioritized tasks
Prepared and coordinated hand-off and associated project deliverables
Provided Training and mentoring for Developers and Architects across the practices
Promoted unified DevOps practices, Evangelized Copado use across practice, supported Copado certifications, consulted other Architects on devOps challenges and use of Copado across practice
Solution Architect, 05/2016 to 12/2019 Customertimes Corp. – City, STATE,
Managed and delivered advanced customization and configuration for Salesforce-based solutions with thousands of active users in Retail, Life Sciences and Financial industries
Conducted technical workshops and education sessions for customer project teams, provided personal development plan for both customer and internal teams
Participated in managing project scope, schedule, status and documentation. Assisted in evaluation and preparing technical requirements documents for prospective customers
Provided Solution Architecture guidance for up to 80-people salesforce implementation teams
Conducted research to evaluate systems design and process efficiency. Built out various POC's
Conducted Peer and code reviews to provide team member evaluations and enforce coding best practices and efficiency
Developed code and performed various customization to fulfill customer requirements
Supervised Bi-weekly deployments and Releases, provided troubleshooting and user support. Worked with clients post-implementation on user testing, debugging, support and maintenance
Conducted post-sale requirements gathering, analysis, and documentation. Worked with customers to develop integrated solutions and lead architectural dialogues to facilitate comprehensive solution delivery
Lead Software Engineer/Solution Architect, 09/2012 to 05/2016 CT Consulting – City, STATE,
Maintained existing applications and designed and delivered new applications
Developed salesforce-based solutions to automate various processes, including large enterprise projects for use in financial and Life sciences industries
Evaluated potential software products based on new and existing system development and migration requirements
Evaluated project requirements and specifications and developed software applications that surpassed client expectations
Compiled specifications, testing methods and other information, developed technical manuals and code references for various projects
Assisted in preparing test plans and test cases based on solution and requirement documents
Worked with clients and internal staff through troubleshooting steps to resolve common software issues
Gathered and defined customer requirements to develop clear specifications for creating well-organized project plans. Worked closely with clients to establish problem specifications and system designs
Skills
DevOps Tools and platforms
Jenkins
Gitlab pipelines
Bitbucket pipelines
Autorabit
Flosum
Copado
Major skills
Business communication & Business Analysis
Solution Design
Technical team Management, Agile
Software Development, Apex, Visualforce, LWC, Javascipt, Java, C++ etc.
Release mgmt and DevOps
Education
Specialist (5.5 Years): Applied Mathematics And Computer Science, Expected in 02/2012 to Moscow Aviation Institute - Moscow, GPA:
Represented the University in the International Collegiate Programming Contest for 4 years.
MBA: Business Strategy And International Business, Expected in 06/2011 to California State University - East Bay - Hayward, CA GPA:
Certifications
Salesforce Certified Application Architect &. Salesforce Certified System Architect
Salesforce Certified Platform Developer II & Administrator
Salesforce Certified Sales Cloud & Service Cloud Consultant
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