Dedicated Senior Coordinator accomplished in administrative support and team leadership. Motivates staff and promotes goal achievement by streamlining workflow and guiding interdepartmental coordination. Expert at task delegation and conflict resolution. Also a dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference
Skills
Microsoft Office
Clerical
Organizational skills
Multitasking
Teambuilding
Flexible
Work ethic
Planning
Training & Development
First Aid/CPR
MS Office
Time management
Organization
Reliable and trustworthy
Customer service
Communication
Experience
Senior Coordinator, 07/2021 to Current Keurig Dr Pepper – Waterbury, VT,
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Welcomed employees and guests, addressing needs with accurate information and support.
Managed administrative processes and prepared key reports and documentation.
Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
Managed and distributed incoming and outgoing mail and packages for staff.
Collected and organized documents and supplies.
Managed daily functions by leveraging leadership abilities and industry knowledge.
Monitored workflow and schedules to ensure timely delivery.
Identified issues with work vehicles and put in maintenance requests with shop department.
Sustained safety protocol by coordinating team meetings and sharing best practices to mitigate hazard opportunities.
Communicated in positive manner at all times with staff, including upper management and drivers to promote building of lasting relationships.
Identified and corrected data entry errors to prevent duplication across systems.
Reviewed and updated account information in company computer system.
Adhered to strict data confidentiality policies to prevent information leakage.
Maintained records by creating monthly reports, closing terminated records and performing chart audits.
Verified and logged deadlines in response to daily inquiries and requests.
Maintained confidentiality of client and staff personal details by adhering to all company regulations and requirements.
Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
Account Coordinator, 02/2021 to 07/2021 Adswerve, Inc. – Seattle, WA,
Communicated and coordinated orders professionally and promptly, problem-solved customer inquiries and concerns and consistently solidified customer relations.
Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
Presented and promoted company's products and services to current and prospective customers and conveyed image of quality and integrity while generating sales.
Communicated with customers when issues arose to inform regarding problem resolution.
Demonstrated consistent operational excellence to maintain stellar office reputation.
Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Social Media Marketing/Sales Consultant Representative, 09/2020 to 02/2021 KC Closet Boutique – City, STATE,
Reported weekly updates on social media marketing campaigns to clients, discussing strategic initiatives and methods for improvement.
Promoted content through advertising on specific social media networks to reach target audience.
Created and published quality original content on selected social media networks to communicate company message.
Created professional look and feel to organization's online presence in social media forums to maximize reach and understanding of company's services.
Monitored client accounts for questions and feedback to provide exceptional experience for customers.
Identified trends through assessment of competitor activities.
Designed and constructed visually appealing displays to attract additional customers.
Cultivated loyal customer base by providing excellent customer service.
Responded to customer service issues and worked with parties to effectively communicate and resolve.
Established high standards for professionalism and customer service and communicated expectations with employees.
Wore clothing to represent brand and aesthetic of boutique.
Educated customers on special pricing opportunities and company offerings.
Documented conversations with customers to track requests, problems and solutions.
Delivered service and support to each customer, paving way for future business opportunities.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Reviewed account and service histories to identify trends and issues.
Set up and activated customer accounts.
After School Program Coordinator/Kindergarten Leader, 10/2017 to 03/2020 Lakeside Union School District – City, STATE,
Supervised and engaged group leaders to ensure program activities were culturally relevant, developmentally appropriate and consistent with organizational learning values.
Created educational materials according to lesson plans and school programs.
Set schedules and delegated instructor assignments for optimal coverage.
Managed crafts and other hands-on activities to engage kids and promote development.
Enforced rules to teach good manners and maintain safe environment.
Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
Attended to lunch periods to help children open food packages and monitor activities
Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Secured indoor and outdoor premises to protect children.
Read aloud and played alphabet games to encourage early literacy.
Cared for 30 children ages 3 to 6.
Tutored and mentored school children to provide additional learning opportunities.
Discussed developments, behavior and concerns with parents or guardians.
Tidied up, washed hands and assisted children in bathroom.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Introduced learning activities and imaginative play materials for children to explore and manipulate.
Developed and implemented age-appropriate lesson plans.
Safely operated daycare van to collect and deliver children between specified locations.
Education and Training
High School Diploma: , Expected in 06/2019 El Capitan High School - Lakeside, CA GPA:
Honor Roll 2017
Graduated in Honors in Medical Biology Program
Baker Electric Union Scholarship Recipient
3.5 GPA
Associate of Arts: Social And Behavioral Sciences, Expected in 12/2021 Grossmont College - El Cajon, CA GPA:
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School Attended
El Capitan High School
Grossmont College
Job Titles Held:
Senior Coordinator
Account Coordinator
Social Media Marketing/Sales Consultant Representative
After School Program Coordinator/Kindergarten Leader
