Experienced Human Resources Professional with a background in compensation, data analysis, performance management, recruiting, employee relations, benefits, interviewing, policy interpretation and implementation. Effectively works through obstacles and recognizing opportunities to improve a process, expedite issues and deliver a better product. History of delivering results that consistently, exceed assigned goals and performance standards. Easily establishes rapport and exercises diplomacy and tact. Effective in creating and maintaining relationships across all levels. Excellent written communication, presentations and interpersonal skills. Strong technically and advanced computer skills (Excel, Access, PowerPoint, Word). Compensation HRIS Recruitment Global Operations Change Management Reporting Corporate Communications Resource Planning
INC RESEARCH Global Contract Research OrganizationJanuary 2012 to CurrentSenior Compensation Analyst RALEIGH, NC
Provide management and Human Resources (HR) team with compensation support/counsel and offer creative solutions to compensation-related issues.
Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools.
Manage quarterly and annual promotion/merit review process.
Participates in salary surveys.
Matches internal positions with external data in salary surveys and compiles submissions.
Analyzes Company's market position on jobs and makes recommendations on market adjustments.
Presents survey data and market position analyses to HR management.
Performs job analysis, drafts job descriptions, and ensures globally compliant and accurate job documentation is on file for all active job titles.
Ensures all positions are classified appropriately according to Fair Labor Standards Act (FLSA) and globally equivalent regulations.
Administers Company's rewards and recognition programs while evaluating programs' utilization and effectiveness.
Works with HR Technology team to maximize the use of internal systems to meet the needs of the compensation function.
Ensures the system is updated to reflect additions/changes to job titles, salary grades, salaries, bonus plans, etc.
Utilizes HR systems for standard and ad hoc reporting.
Maintains the Company's salary administration manual.
Ensures compliance with laws and regulations which impact compensation plans and policies.
Audits and analyzes internal compensation practices in relation to relevant regulations, such as the Equal Pay Act.
Makes recommendations for corrections.
Work with managers to write job descriptions and evaluate new jobs.
Responsible for coordination and administration of Base, Bonus and Long-term Incentive programs by checking reports, providing system testing, and communicating important systems and program information to managers.
Review assigned jobs for external market competitiveness using third party surveys annually Orchestrated companywide off-cycle compensation process, targeting critical talent for bonuses, base salary increases, and other incentives to ensure retention of top employees.
DUKE UNIVERSITY HEALTH SYSTEMSJanuary 2009 to January 2012Lead Human Resources Specialist Supervise 2 HR Specialist DURHAM, NC
Monitored and analyzed competitive compensation data for salary structure adjustments, pay practices, and compensation guidelines.
Identified compensation issues that impacted organization and recommended resolutions.
Advised and educated management on the application of compensation and reward policies to ensure compliance with federal and state regulations.
Implemented regression model to assist in determining compensation in relation to relevant experience for internal and external hires.
Developed and conducted instructor led training classes on compensation, performance review process and HR systems enhancements.
Managed communication plans to cover the administration and implementation of various compensation programs/polices.
Performed audits of employee compensation and job information to ensure overall equity.
Reviewed and approved compensation decisions for internal/external hires.
Created and managed compensation database.
Updated data monthly to ensure accurate compensation data availability.
Provided and executed recommendations for total compensation based on market analysis, succession planning, and business strategy.
Reviewed candidate resumes determining qualifications and potential compensation for open positions.
Researched compensation issues related to salary offers for new hires, promotions & transfers.
Planed and administered annual performance review and merit increase process for over 1500 employees.
Advised hiring manager regarding Orientation, Benefits, Compensation, and Payroll; provide basic benefits information to hiring managers and candidates.
Analyzed and prepared key business data; make recommendations regarding on-boarding, compensation, and employee relations.
Evaluated data needs and data sources in order to collect, analyze, and distribute critical data pertaining to assigned entities.
Established, cultivated, and maintained ongoing relationships with hiring managers in order to understand the business unit and its recruitment needs within the context of their mission.
Advised and assisted management to respond to employee issues and concerns by interpreting HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate Managed FMLA process by ensuring management/employees understood policies and laws.
Planned, coordinated, and implemented programs and activities such as customer service week, fall festival, and employee appreciation week.
Evaluated, screened, and interviewed applicants for current vacancies for assigned jobs; made referral of qualified applicants to department managers and/or supervisors; recommended salary to be offered when hiring decision have been made.
Designed and managed annual corporate job fair.
Created, managed and maintained job posting for internal corporate website.
ACCENTUREJanuary 1996 to January 2008Human Resources Specialist RALEIGH, NC
Global management consulting, technology services and outsourcing company with over 150,000 employees globally.
Managed compensation balancing process, to ensure divisions adhered to annual compensation administration policies.
Managed annual review process for merit increases and bonuses for over 3500 employees; provided analysis of actual performance against individual and business targets to senior management team.
Provided in-depth analysis on compensation data assisting leadership with making decisions on current and future compensation.
Enhanced and improved compensation analysis form used to collected compensation data for over 5000 employees across.
Review of process lead to the salary analyses to be reconstructed 22 countries.
Created, maintained and managed global reporting for headcount, attrition, recruiting and productivity for 4 business areas representing employees in 13 geographies.
Led global HR information reporting for over 5000 employees.
Created new reporting package utilizing SAP/PeopleSoft that increased leadership HR visibility and forecasting ability related to overall business strategies.
Statistical reports on headcount and attrition ensured balanced scorecard approach was being utilized and positive trends were established.
Ensured alignment of individual/company goals and accountability regarding headcount growth and attrition.
Created reporting tool to identify areas that did not meet targets/goals.
Monitored changes in organization structure to identify impacts to systems and reporting.
Implemented appropriate enhancement to account of these changes.
Analyzed demographic trends, attrition data, and strategic plans allowing leadership to make informed decisions about division growth.
Increased accuracy of headcount, attrition and productivity forecasts by providing leadership with trending analysis across various divisions.
Researched, designed and implemented new Quality Review Tracking Report for employee transactions.
Decreased errors by 80%.
Identified data inaccuracy within the GPS verification process.
Recommended and implemented a system on how to verify data and streamline the process during the mid-year performance review process.
Authorized and maintained user access to four major HR applications Developed and implemented communication plan for roll out of the reorganization of division; therefore allowing employees to move into new assignments with limited disruption.
Provided strategic direction and tactical human resource support to HR department managers.
Assisted employees with policy surrounding the following benefits: disability insurance (LOA), vacation accrual, vacation and holiday time, and bonus program.
Designed and implemented team training of HR systems and processes to reduce learning curve of new employees.
Traveled to Argentina to train support staff on HR tools, policies and processes.
Created a comprehensive training curriculum and trained hundreds of end-users, resulting in a high level of user confidence and increased efficiency.
Effectively coached and led team of 4 associates within HR and Operations areas supporting 3500 employees globally.
Served as SME (Subject Matter Expert) for many human resources tools and programs.
Provided functional and technical support to hundreds of end-users for HR Applications.
Created view in recruiting system to show all applicant files that have been completed/missing by date.
This will assist the lead/team in knowing the peaks and trends in workload.
Enhanced daily to do view in recruiting system to categorize applicants by Recruiter.
This assisted team in gathering the workload by Recruiter.
There by eliminating the multiple team members reaching out to the same recruiter.
Assisted benefits manager with analysis of benefit usage to determine future best practices.
Human Resources Analyst
Managed process for creating and sending offer letters, setting up new employees in database, securing office space for organization of 500+.
Executed performance management process - compensation and reward administration including compensation adjustments and promotion process.
Managed the recruiting process of summer interns and temporary employees.
Created database instructions and trained HR Community on database procedures, updates, and changes - accountable for maintenance of HR databases for 100+ HR professionals.
Assisted HR manager with projects such as headcount reports, employees' compensation issues, and HR database security access.
Mount Olive UniversityBachelor of Business Administration: Human Resource ManagementHuman Resource Management