Senior Commercial Executive Resume Example
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SENIOR COMMERCIAL EXECUTIVE
Summary
A marketing professional with 10 years' international experience in manufacturing and packaging industry, my roles have varied from business development, client servicing, new product development, project management, marketing communications, developing collaterals etc. My ability to build fruitful customer relations at various levels has contributed to my achievements in not only surpassing my key performance indicators (KPI's) but developing positive and long lasting relationships with fellow business associates.
Highlights
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Accomplishments
- Awarded in appreciation of excellent support provided to the sales team
- Recognized as the Top Performer, given to those demonstrating the highest individual productivity
Experience
Senior Commercial Executive
May 2014 to December 2014Northern Tool + Equipment
May 2014 to December 2014Northern Tool + Equipment
- Preparation of proposals & presentation
- Raising of internal sales orders and client invoices
- Establishing and maintaining project files and documentation
- General marketing administrative support
- Assist the implementation of marketing campaigns within the India market
- Facilitate team planning, development and implementation of sales strategies and projects.
- Provide education, mentoring and motivation to the team.
- Prepare and present reports as and when required.
- Microsoft Dynamics Navision support - Create Customer Masters, Quotations, Price Masters, order confirmations and send to customers.
- Maintain and develop relationships across targeted accounts Achievements:
- Steered complete responsibility of perceiving an implementing Microsoft Dynamics Navision process and contributed in regularization & trouble shooting so as to streamline the order to cash cycle. In the process, got well acquainted with the pros & cons of the Navision and imparted the back up of strong domain knowledge to the system using the hands of experience.
Assistant Manager
May 2010 to March 2014Tenneco Automotive
May 2010 to March 2014Tenneco Automotive
- Bilcare Limited
- Provide support to the Regional Business Heads of Latin America, Afro-Gulf, and Asia Pacific on promotions & sales of new products and Research Services
- Part of Strategy Team for Latin America, Afro-Gulf, and Asia Pacific
- Design promotional material for new products to aid their market positioning.
- Tap on upcoming markets within the regions.
- Implement an organization's business development strategy on an international level, maintain key relationships, and ensure maximum customer satisfaction.
- Business planning for each country; it includes Sales Target Planning, Planning for Key accounts, Planning for new product launches.
- Coordinate with Artwork development department and customers for artwork developments.
- Keep track of payment collection and customer account reconciliation.
- Prepare tenders, quotations, MIS reports & presentations.
- Provide SAP - SD Module Support to sales team
- Coordinate with Production, Quality, Marketing, and Finance department in analyzing, redressing and resolving the customer complaints across globe.
- Assist in Conducting Market research it includes competitive analysis, market segmentation and market trends. Achievements:
- Awarded in appreciation of excellent support provided to the sales team
- Recognized as the Top Performer, given to those demonstrating the highest individual productivity.
- Prepared questionnaires for customer survey and feedback forms to assess customer needs and satisfaction.
- Designed & developed customer complaint handling process and artwork development process for tracking through SAP.
- Core team member of implementing web portal of the business report, analyze & generating services/ segment based information for marketing vertical.
Sales Officer
August 2007 to April 2010Dewolff Boberg & Associates
August 2007 to April 2010Dewolff Boberg & Associates
- Primary duties centered on overseeing market research, competitor intelligence, and sales analysis/forecasting functions.
- Assist in executing internal & external events, including trade shows, conferences & seminars.
- Pre & post sales administration.
- Develop ways to promote products, such as schemes, contest etc.
- SAP support (SD Module) - for creating & maintaining customer, item & rate masters.
- Develop MIS for monitoring key input and output parameters as per business plan.
- Provide internal sales support in terms of front-line customer enquiries, processing orders and invoices
- Responsible for quality complaint handling across India.
- Develop specific delegated policies, procedures or guidelines related to complaints. Achievements:
- Recognized as the Top Performer, given to those demonstrating the highest individual productivity.
- Designed & applied various schemes to accomplish targets on monthly, quarterly & yearly basis
- Conducted Electrician Training programs and Technical Seminars for Electrical Consultants and Contractors which resulted in a 22% increase in productivity.
- Worked as a core team of 3 members to design and develop schemes for Channel Partners and dealers to motivate them to enhance the redistribution of Electrical Wires and other products
Executive
December 2003 to July 2007Emerson Network Power (India) Pvt. Ltd
December 2003 to July 2007Emerson Network Power (India) Pvt. Ltd
- Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax.
- Create customer masters and price masters in ERP - MFG/PRO
- Prepare clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.
- Support company sales team - Coordinated sales details, pre-sale material and after-sale deliveries. Handle contacts.
- Develop and sustain relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.
- Participate in field works for the demonstration and promotion of the company's products.
- Address complaints or issues in coordination with respective departments and customers. Achievements:
- Adopted proactive approach to sales-promotions - Contacted regional team for order status.
- Contributed insights to marketing activities, promotes and monitored responses.
- Optimized sales by collecting and analyzing information - Performed trend monitoring and performance assessment.
Education
Executive MBA : Jaro Education, 2012City, State, IN2012 International Executive MBA Jaro Education, Pune India
Diploma : Mechanical Engineering, 2002K. J. Somaiya Polytechnic － City, State, IN2002 Diploma in Mechanical Engineering K. J. Somaiya Polytechnic, Mumbai India Professional Membership and Development
Professional Affiliations
Professional Membership and Development
Presentations
Assist in executing internal & external events, including trade shows, conferences & seminars Prepare tenders, quotations, MIS reports & presentations
Skills
Sales, Marketing, Quotations, Promotional, Sales Team, To Sales, Invoices, Market Research, Sap, Product Sales, Sales Analysis, Administrative Support, Proposals, Account Reconciliation, Audience Segmentation, Business Development, Business Planning, Collection, Competitive Analysis, Customer Account, Finance, Key Accounts, Market Segmentation, Market Trends, New Products, Reconciliation, Sales Of, Satisfaction, Segmentation, The Sales, Web Portal, As Sales, Clients, Company Sales, Coordinated Sales, Employee Resource Group, Enterprise Resource Planning, Erp, Mfg/pro, Proactive, Sales By, Sales Details, Sales Reports, Self Motivated, Analysis/forecasting, And Sales, Basis, Business Plan, Forecasting, Increase, Sales Administration, Sales Support, Training, Training Programs, Cash, Documentation, Dynamics, Marketing Administrative, Marketing Administrative Support, Mentoring, Microsoft Dynamics, Navision, Of Sales, Sales Orders, Sales Strategies, Advertising, Budgeting, Customer Relations, Customer Service, Data Analysis, Logistics, Marketing Analysis, Marketing Communications, Ms Office, New Product Development, Packaging, Personal Selling, Problem Solving, Product Development, Project Management, Public Relations, Receptionist, Retail Sales, Sales Management, Securities, Team Player, Time Management, Transmissions, Mba, Mechanical Engineering
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Resume Overview
School Attended
- K. J. Somaiya Polytechnic
Job Titles Held:
- Senior Commercial Executive
- Assistant Manager
- Sales Officer
- Executive
Degrees
- Executive MBA : Jaro Education , 2012
Diploma : Mechanical Engineering , 2002
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