Senior Commercial Executive Resume Example Rossini India Printing Rollers Pvt. Ltd

SENIOR COMMERCIAL EXECUTIVE

Summary

A marketing professional with 10 years' international experience in manufacturing and packaging industry, my roles have varied from business development, client servicing, new product development, project management, marketing communications, developing collaterals etc. My ability to build fruitful customer relations at various levels has contributed to my achievements in not only surpassing my key performance indicators (KPI's) but developing positive and long lasting relationships with fellow business associates.

Highlights

Skills Summary
Results oriented, high energy and enthusiastic
Strong written, verbal, interpersonal and attention to detail skills
Excellent customer service and negotiation skills
Demonstrates initiative and proactive behaviour
Excellent event management skills
Excellent administrative, planning and computer skills
Proficient in MS office, SAP, ERP-MFG/PRO, Microsoft Dynamics Navision
Project budgeting and reconciliation
Extraordinary market research, product and data analysis
High aptitude in developing plans for advertising, sales promotion, public relations, personal selling, sales management and execute successful product launches
Manage distribution and logistics
An effective communicator with excellent problem solving
Extensive experience working with people from different backgrounds and circumstance
Demonstrate ability to assess, coordinate and implement individual and group management plans
Proven team player, work autonomously and multi-task within a complex and fast paced environment.
Outcome focused with good time management & project management capabilities
Proven ability to prioritize and work to deadlines
Ability to develop rapport and earn trust to gain cooperation
Dedicated to professional development and ongoing training
Flexible, patient and creative thinker
Trustworthy, dedicated, and multilingual

Accomplishments

Awarded in appreciation of excellent support provided to the sales team
Recognized as the Top Performer, given to those demonstrating the highest individual productivity

Experience

Senior Commercial Executive
May 2014 to December 2014 Rossini India Printing Rollers Pvt. Ltd

Preparation of proposals & presentation
Raising of internal sales orders and client invoices
Establishing and maintaining project files and documentation
General marketing administrative support
Assist the implementation of marketing campaigns within the India market
Facilitate team planning, development and implementation of sales strategies and projects.
Provide education, mentoring and motivation to the team.
Prepare and present reports as and when required.
Microsoft Dynamics Navision support - Create Customer Masters, Quotations, Price Masters, order confirmations and send to customers.
Maintain and develop relationships across targeted accounts Achievements:
Steered complete responsibility of perceiving an implementing Microsoft Dynamics Navision process and contributed in regularization & trouble shooting so as to streamline the order to cash cycle. In the process, got well acquainted with the pros & cons of the Navision and imparted the back up of strong domain knowledge to the system using the hands of experience.

Assistant Manager
May 2010 to March 2014 International Marketing

Bilcare Limited
Provide support to the Regional Business Heads of Latin America, Afro-Gulf, and Asia Pacific on promotions & sales of new products and Research Services
Part of Strategy Team for Latin America, Afro-Gulf, and Asia Pacific
Design promotional material for new products to aid their market positioning.
Tap on upcoming markets within the regions.
Implement an organization's business development strategy on an international level, maintain key relationships, and ensure maximum customer satisfaction.
Business planning for each country; it includes Sales Target Planning, Planning for Key accounts, Planning for new product launches.
Coordinate with Artwork development department and customers for artwork developments.
Keep track of payment collection and customer account reconciliation.
Prepare tenders, quotations, MIS reports & presentations.
Provide SAP - SD Module Support to sales team
Coordinate with Production, Quality, Marketing, and Finance department in analyzing, redressing and resolving the customer complaints across globe.
Assist in Conducting Market research it includes competitive analysis, market segmentation and market trends. Achievements:
Awarded in appreciation of excellent support provided to the sales team
Recognized as the Top Performer, given to those demonstrating the highest individual productivity.
Prepared questionnaires for customer survey and feedback forms to assess customer needs and satisfaction.
Designed & developed customer complaint handling process and artwork development process for tracking through SAP.
Core team member of implementing web portal of the business report, analyze & generating services/ segment based information for marketing vertical.

Sales Officer
August 2007 to April 2010 Finolex Cables Limited

Primary duties centered on overseeing market research, competitor intelligence, and sales analysis/forecasting functions.
Assist in executing internal & external events, including trade shows, conferences & seminars.
Pre & post sales administration.
Develop ways to promote products, such as schemes, contest etc.
SAP support (SD Module) - for creating & maintaining customer, item & rate masters.
Develop MIS for monitoring key input and output parameters as per business plan.
Provide internal sales support in terms of front-line customer enquiries, processing orders and invoices
Responsible for quality complaint handling across India.
Develop specific delegated policies, procedures or guidelines related to complaints. Achievements:
Recognized as the Top Performer, given to those demonstrating the highest individual productivity.
Designed & applied various schemes to accomplish targets on monthly, quarterly & yearly basis
Conducted Electrician Training programs and Technical Seminars for Electrical Consultants and Contractors which resulted in a 22% increase in productivity.
Worked as a core team of 3 members to design and develop schemes for Channel Partners and dealers to motivate them to enhance the redistribution of Electrical Wires and other products

Executive
December 2003 to July 2007 Emerson Network Power (India) Pvt. Ltd

Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax.
Create customer masters and price masters in ERP - MFG/PRO
Prepare clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.
Support company sales team - Coordinated sales details, pre-sale material and after-sale deliveries. Handle contacts.
Develop and sustain relationships with potential and existing clients by coordinating professional meetings, attending promotional events and providing effective administrative support.
Participate in field works for the demonstration and promotion of the company's products.
Address complaints or issues in coordination with respective departments and customers. Achievements:
Adopted proactive approach to sales-promotions - Contacted regional team for order status.
Contributed insights to marketing activities, promotes and monitored responses.
Optimized sales by collecting and analyzing information - Performed trend monitoring and performance assessment.

Education

Executive MBA : Jaro Education, 2012 Pune, MAHARASHTRA, IN 2012 International Executive MBA Jaro Education, Pune India

Diploma : Mechanical Engineering, 2002 K. J. Somaiya Polytechnic － Mumbai, MAHARASHTRA, IN 2002 Diploma in Mechanical Engineering K. J. Somaiya Polytechnic, Mumbai India Professional Membership and Development

Professional Affiliations

Professional Membership and Development

Presentations

Assist in executing internal & external events, including trade shows, conferences & seminars Prepare tenders, quotations, MIS reports & presentations

Skills

Sales, Marketing, Quotations, Promotional, Sales Team, To Sales, Invoices, Market Research, Sap, Product Sales, Sales Analysis, Administrative Support, Proposals, Account Reconciliation, Audience Segmentation, Business Development, Business Planning, Collection, Competitive Analysis, Customer Account, Finance, Key Accounts, Market Segmentation, Market Trends, New Products, Reconciliation, Sales Of, Satisfaction, Segmentation, The Sales, Web Portal, As Sales, Clients, Company Sales, Coordinated Sales, Employee Resource Group, Enterprise Resource Planning, Erp, Mfg/pro, Proactive, Sales By, Sales Details, Sales Reports, Self Motivated, Analysis/forecasting, And Sales, Basis, Business Plan, Forecasting, Increase, Sales Administration, Sales Support, Training, Training Programs, Cash, Documentation, Dynamics, Marketing Administrative, Marketing Administrative Support, Mentoring, Microsoft Dynamics, Navision, Of Sales, Sales Orders, Sales Strategies, Advertising, Budgeting, Customer Relations, Customer Service, Data Analysis, Logistics, Marketing Analysis, Marketing Communications, Ms Office, New Product Development, Packaging, Personal Selling, Problem Solving, Product Development, Project Management, Public Relations, Receptionist, Retail Sales, Sales Management, Securities, Team Player, Time Management, Transmissions, Mba, Mechanical Engineering

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Senior Commercial Executive Resume Example

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