Senior Co Manager Resume Example
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SENIOR CO MANAGER
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Senior Co Manager|Department Of Veterans Affairs - State College , PA|07/2017 - Current
- Achieved cost-savings by developing functional solutions to food cost and labor cost problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled all delegated tasks, including oversite of crews working and over all operations of store.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
Senior Co. Manager|Gopuff - Holt , MI|01/2010 - 11/2015
- Achieved cost-savings by developing functional solutions to food cost and labor cost problems.
- Performed site evaluations, customer surveys and team audits.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled all delegated tasks, including oversite of crews working and over all store operations.
- Improved operations by working with team members and customers to find workable solutions.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
Animal Caretaker|Johnston Animal Hospital - City , STATE|01/2009 - 12/2009
- Stayed on topof housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Washed, groomed and trimmed each animal to enhance coat health.
- Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
- Maintained clean and orderly play yards, kennels and cages.
- Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
- Walked animals outside for potty breaks 3 times per shift to avoid accidents in play areas and on bedding.
- Monitored up to 10 animals per 48 hours during after-hours shifts on weekends.
- Promoted optimal nutrition and hydration health by feeding and watering every animal on regular schedule.
- Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
- Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Collected and documented animal information such as weight, size, physical condition and food intake.
- Unloaded and organized supplies and product inventory to maximize team efficiency.
- Supported animal health by keeping all areas clean, neat and properly sanitized.
- Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
- Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
General Manager|Wendy's International LLC - City , STATE|01/1993 - 07/2008
- Streamlined operational efficiencies by coordinating staff development and succession planning.
- Encouraged, trained and disciplined employees to maximize performance.
- Designed sales and service strategies to improve revenue and retention.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
- Managed scheduling for 55 employees to ensure optimal productivity.
- Consistently complied with company policies and government regulations.
- Improved efficiency 60% through supervising daily staff assignments and tasks, including hours worked by daily staff and multiple staff assigned to different task.
- Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol.
- Improved training development process by mentoring and onboarding more than 50 employees.
- Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
- Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
- Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
- Tracked weekly sales to develop senior leadership reports for business development planning.
- Saved costs by managing shrink processes and inventory levels for corrective action planning.
- Analyzed product costs, schedules, food cost and labor cost to drive business decisions.
- Managed all operations, including hiring, coaching and mentoring team of 4 sales representatives.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Oversaw 55 staff by training, mentoring, working with and supervising.
- Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
- Motivated and led team members to work together to achieve targets.
Education and Training
Richlands High School||City, State|06/1981High School Diploma
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Excellent work! Many factors go into creating a strong resume and this sample resume has checked all the boxes. Great job!
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Richlands High School
Job Titles Held:
- Senior Co Manager
- Senior Co. Manager
- Animal Caretaker
- General Manager
Degrees
- High School Diploma
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