Take-charge professional delivering executive support and team leadership to business operations.
38 years tenure with Pacific Bell/AT&T (20 years as a 2nd Level Manager). Proven track record for successfully leading service initiatives, reduce expenses while driving quality: ability to resolve issues with a win/win outcome.
Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience in the Telecommunications Industry includes database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
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