Hardworking and reliable with strong ability in Administrative and Customer Service . Offering fast learner, team player and Microsoft Office knowledge. Highly organized, proactive and punctual with team-oriented mentality. Tidy Word Processor adept at typing company documents, including reports, policies, and correspondence. Accurate and reliable with the ability to check documents for spelling, grammar and punctuation errors under tight deadlines.
Experience
01/2020 to Current
Senior Clerk/TypistVeterans Health Administration – Bettendorf, IA,
Filed and stored completed documents on computer hard drives and maintained computer filing systems to store, retrieve, update and delete documents.
Researched and obtained any further information for incomplete documents.
Formatted digital documentation by changing font size, indentations and spacing.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Accurately entered data in numerical and alphabetical order.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
08/2009 to 08/2020
Senior Clerk/TypistFrancisan Health – Columbus, IN,
Duties same as previous Senior Clerk Position
08/2018 to 12/2019
SecretaryCity And County Of Honolulu, Board Of Water Supply – City, STATE,
Created agendas, meeting notes and other documents to enhance collaborative process.
Received and routed incoming calls and correspondence to promote timely communication.
Checked office supplies stock and placed orders to maintain levels.
Fostered productivity by coordinating itinerary and scheduling appointments.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Managed multiple calendars and contacts within Outlook.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Completed supply orders and maintained appropriate levels of office supplies.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained organized filing system of paper and electronic documents.
Established clear and consistent administrative procedures to minimize errors and avoidable delays.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Documented and shared meeting minutes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
04/1995 to 03/2008
SecretaryAloha Airlines – City, STATE,
Created agendas, meeting notes and other documents to enhance collaborative process.
Received and routed incoming calls and correspondence to promote timely communication.
Checked office supplies stock and placed orders to maintain levels.
Fostered productivity by coordinating itinerary and scheduling appointments.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Managed multiple calendars and contacts within Microsoft Outlook.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Completed supply orders and maintained appropriate levels of office supplies.
Coordinated communications, including taking calls, responding to emails and interfacing with clients.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Maintained organized filing system of paper and electronic documents.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Composed, proofread and distributed clean and professional business correspondence and internal team communications.
Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
Processed New Hires, scheduled issuance Airport Security Clearance and Badges, created and maintaned personnel and safety files, issued uniforms.
Education and Training
Expected in
High School Diploma: Governor Wallace Rider Farrington High School - Honolulu, HI GPA:
Expected in
Certificate of Completion: Business Office Procedures Honolulu Community College - Honolulu, HI GPA:
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