Talented Senior Claims Specialist emphasizing effective time management, cost control and mediation. Self-motivated and customer-focused. Motivated to succeed in a fast-paced and deadline-driven professional environment. Comprehensive knowledge of Personal Injury Protection claims and coverages.
Personal Injury Claims file management processes
Medical terminology specialist
Strong interpersonal and communication skills
I have been in the insurance industry claims arena for 29 years. For the past 18 years as a Senior Claims Specialist, I have handled Personal Injury Protection and Med Pay claims in seven Midwest states.
Senior Claims Specialist March 1986 to CurrentState Farm Insurance - Mendota Heights, Minnesota
Managed a caseload of 250 open causes of loss on an ongoing basis.
Mentors new members of the claim staff.
Contacted injured parties and legal representatives to negotiate final settlements for claims.
Obtained all necessary information to complete proper evaluation of injury claims.
Reviewed data to verify the validity of claims.
Bachelor of Science : Business, 1990Metro State University - St.Paul, Minnesota