senior chief petty officer senior enlisted leader resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Dedicated military service member with proven abilities in leadership, management, operations and logistics that is ready to bring treasurable talents to a new role. Holds a BA in Organizational Management. Consistently recognized by superiors for a positive attitude and ability to achieve goals.

  • Reliable and trustworthy
  • Dedicated
  • Project planning and building
  • Team building
  • Excellent people and customer service skills
  • Problem resolution
  • Reviewing records
  • Conducting risk assessments
  • Excellent customer service
  • Fluent in Spanish
  • Managing
  • Knowledgeable in safety procedures
  • Coordinating training
  • Technical expertise
  • Training & Development
  • Leadership
  • Analytical
  • Report writing
  • Mechanically, hydraulically and electronically inclined
04/1996 to 06/2021
Senior Chief Petty Officer, Operations Manager Mccoy's Building Supply Eagle Pass, TX,
  • Extensive experience in leadership, management and supervision.
  • Oversaw strategic planning, organizational structure, daily organizational operations, analytical thinking and data analysis.
  • Inspected production areas to identify and correct unsafe or unauthorized practices.
  • Examined quantitative methods and techniques and approaches to optimize organizational operations and facilitate decision-making.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Developed incident management strategies to promote troubleshooting, root cause analysis and timely resolution.
  • Applied problem solving, conflict resolution with team involvement by oral and written communication and human resource management.
  • Key contributor for organizational administration of team building, mentoring and training coordination.
  • Managed directly with, policy development, implementing new directives and correcting front-line issues.
  • Lead and implemented evaluative methods and quality assurance programs.
  • Managed and trained organizational facilities to include the validation of safety programs, incident reporting, safety training , safety certifications to include equipment certification, and safety spot checks.
  • Experienced with equipment inventory, equipment troubleshooting and maintenance, mechanical, hydraulics and electrical repairs.
  • Directed the manufacturing, fabrication of military tactical weapons systems, small craft operations, vessel powerplant light off sequence, unmanned underwater vehicles availability and ground support vehicles to meet current organizational demands.
09/2012 to 11/2021
Retail Sales Associate Mcclung-Logan Equipment Company, Inc. Bridgeville, DE,
  • Delivered excellent customer service by greeting and assisting each customer as needed to resolve issues that they may have with their parts or vehicles.
  • Supervised employees that engaged in sales inventory and reconciling sales transactions.
  • Managed daily stores inventory.
  • Trained retail staff to deliver outstanding customer service.
  • Applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Managed all end of day reports to include accountability of closing procedures.
03/2021 to 02/2022
Service Manager Madland Toyota - Lift City, STATE,
  • Managed service writers to ensure efficient dispatching of service calls and shop work orders.
  • Scheduled technicians daily work schedules to optimized performance with strategic approaches to meet the customers needs and anticipated project goals.
  • Managed all labor hours productivity related to daily service calls.
  • Managed the service department profits and losses. Conducted customer on site visits, to ensure they were receiving the best customer service as possible.
  • Managed technician training needs and coordinated training schedules as required.
  • Managed accountability of monthly service reports to assure procedure compliance.
  • Managed technicians, when their was a problem with equipment or customers complaints in a timely fashion.
  • Managed associates to ensure there is high morale and a energetic working environment throughout the organization.
  • Managed accident reports involving personnel or equipment.
  • Maintain a safe working environment for all office personnel and field technicians.
  • Managed the warranty supervisor to ensure all warrantable parts are turned in by technicians.
  • Worked with parts department to ensures required parts where being ordered in a timely matter to keep customer up and going.
  • Managed all service vehicles in the fleet for accountability, recalls , outfitting with needed equipment for technicians to be successful and coordinated efficient maintenance schedule to keep service vehicles running at peak levels.
03/2022 to Current
Repair Technician Company Name City, State,
  • Maintain, troubleshoot, repair steam generator systems and their components including electrical panels, A/C systems, gas regulators, valves, temperature probes, sensors and etc.
  • Inspected equipment functionality to appropriately plan repairs, maintenance and request repairs for defective equipment.
  • Disassemble machines and equipment to inspect, diagnose and repair issues.
  • Record completed repairs and further repairs needed.
Education and Training
Expected in 08/2015 to to
Bachelor of Arts: Organizational Management
Ashford University - San Diego, CA

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Resume Overview

School Attended

  • Ashford University

Job Titles Held:

  • Senior Chief Petty Officer, Operations Manager
  • Retail Sales Associate
  • Service Manager
  • Repair Technician


  • Bachelor of Arts

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