senior chaplain resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

I am a pragmatic Senior Chaplain highly skilled in helping many individuals simultaneously in fast-paced environments while remaining calm and composed. I am a smart individual dedicated to working with patients and staff especially in high spiritual and emotional chaos and distresses. Constantly growing in experience in offering empathy, patience, and encouragement to those experiencing emotional and spiritual trauma while maintaining a commitment to keeping patients' and staff members' disclosures strictly confidential.

I also demonstrate the necessary skills to function effectively in both the inpatient (bedside) care and outpatient ambulatory facilities with understanding and collaboration with the clinical teams' workflow process. Performs at the top of professional skills and abilities especially during an emergent emotional and spiritual crisis. I am a pioneer starter for creative ministry ideas into new areas of care especially during difficult situations and to lead and chair committees into developing plans to work around uncontrollable.

  • Accomplished professional development education programs specific to chaplaincy profession through completion of Doctoral and post doctoral specialty chaplaincy certificate programs.
  • Achieved introduction of Spiritual Care and Education Department services to the Houston Area Location of The University of Texas, MD Anderson Cancer Center by establishing a strong presence through a proactive spiritual care support to staff, family members, and staff.
  • Actively traveled to all locations to provide timely support to staff members facing difficult traumatic events affecting individuals and their teams.
  • Experienced Oncology spiritual care provider
  • Highly skilled in providing a calming presence during chaos and trauma events.
  • Seasoned spiritual care provider
  • Pioneering ability and ministry development in new healthcare settings
  • Pastoral and relationship counseling.
  • Expert in theresolution of misunderstandings between patients and their clinicians.
  • Effective and efficient bereavement and grief counseling.
  • Empathetic and compassionate listening attention.
  • Spiritual assessment and discernment of appropriate care intervention.
  • Listening and reflection with care receivers.
  • Reframing patients' stories to empower and reinforce coping strategies.
Work History
Senior Chaplain, 04/2016 - Current
Adventist Health System Lee's Summit, MO,
  • Conducts spiritual assessments, evaluates needs of patients, provides interventions, documents outcomes, and designs a plan of care in collaboration with theclinical team.
  • Initiates and provides spiritual care services to patients, family members, and staff at all MD Anderson Houston Area Locations (HALS).
  • Advocates on behalf of patients to their clinical teams and enables resolutions of conflicts to foster understanding towards patient care.
  • Provides spiritual and emotional care tailored to the unique needs of individual patients, family members, and staff.
  • Provides bereavement and grief counseling support to staff members and departments experiencing shared emotional distresses and grief.
  • Provides education about the importance of Spiritual Care to clinicians.
  • Develops lessons and teaches patients' family members to enhance their care support to loved ones going through cancer care.
  • Listens empathetically and compassionately to determine care-receivers specific spiritual needs and to minimize or resolve distress.
  • Provides non-discriminatory spiritual care services in ways that honor all people and diversity of beliefs, values, and cultures.
  • Supports family members struggling with medical decisions for loved ones and also provides comfort to families when aloved one expires.
Supervisor, 10/2014 - 04/2016
Troon Golf, L.L.C. Ocean View, DE,

  • Created successful work team member to maintain fully staff shifts.
  • Introduced team contests and goals to enhance productivity and improve employee morale.
  • Supervised dispatchers to ensure patient transportation requests are dispatched timely.
  • Performed annual evaluations and reviews for over 25 employees.
  • Interviewed, hired and trained new employees to deliver excellent customer service.
  • Mentored newly hired employees on operating equipment and safety and conducted training quarterly.
  • Evaluated employees' productivity performance, coached, and trained to improve weak areas.
  • Presented monthly and quarterly report to management.
Patient Escort, 07/2010 - 03/2013
Dch Fayette, AL,
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Located and picked up hospital's equipment from designated areas to transport patients to assigned treatment areas.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Comforted patients and families by offering support and encouragement.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
  • Cleaned, sanitized and moved hospital equipment.
Certificate in Palliative Care: Essentials of Palliative Care Chaplaincy, Expected in 09/2021
CSU Institute For Palliative Care - San Marco, CA,
Status -
Doctor of Ministry: Leadership Renewal: Clinical Pastoral Education, Expected in 05/2021
Regent University - Virginia Beach, VA
Status -
Master of Divinity: Theology, Expected in 08/2013
Houston Graduate School of Theology - Houston, TX
Status -

Board Certified Chaplain (BCC).


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Resume Overview

School Attended

  • CSU Institute For Palliative Care
  • Regent University
  • Houston Graduate School of Theology

Job Titles Held:

  • Senior Chaplain
  • Supervisor
  • Patient Escort


  • Certificate in Palliative Care
  • Doctor of Ministry
  • Master of Divinity

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