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senior certified debt specialist resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Objective
Looking to apply my 6 years of financial industry sales and consumer relations experience to create more accounts and increase revenue.
Work History
06/2014 to 03/2017 Senior Certified Debt Specialist NATIONAL DEBT RELIEF | City, ,

-    Received 10+ warm leads per day, converting a total of 35+ paying clients per month and over $850,000-$1,000,000 enrolled debt each month

-    Managed about 50 accounts per month in Salesforce CRM

-    Analyzed between 7-10 credit reports a day during the lead qualification process

-    Consulted clients on their best financial solutions based on their credit reports

-    Submitted client applications to underwriting and completed contract reviews upon approval

-    Handled large call volumes and dialed over 250 clients a day

11/2010 to 10/2013 Assistant Lead Teller/Business Teller CAPITAL ONE | City, STATE,

    -     Mentored 10+ new tellers during orientations

    -     Cash Vault, Cash Dispenser, and Atm Custodian

    -     Achieved referral goals by 500% on multiple occasions

    ​-     Recipient of multiple positive reviews acknowledging dedication to excellent customer service

Education
Expected in 2010 to to Associate of Arts | Arts and Science Boricua College, Brooklyn, NY GPA:
Certification and Recognitions

-     IAPDA Certified: International Association of Professional Debt Arbitrators

-     National Debt Relief Million Dollar Club Award

-     Ranked 1ST place in banking center and #200 out of 4,000 tellers bank wide for most referrals in 2012

-     97% customer satisfaction for 2012

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Resume Overview

School Attended

  • Boricua College

Job Titles Held:

  • Senior Certified Debt Specialist
  • Assistant Lead Teller/Business Teller

Degrees

  • Associate of Arts

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