Dynamic member-oriented and strategic-thinking Senior Case Manager, ready to use the skill sets learned in the Masters program and volunteer work assignments. Proactive and resourceful profession able to make appropriate decisions for quality effective care. Strategic planning and client relationship management expert. Successful sales professional with 10 + years' experience in a cross functional environment. Handling grievances, and preparing and presenting appropriate materials for review. Resolving member concerns with internal departments while ensuring rules and mandated compliance. Implement monthly matrix and deliverables through reports, charts, meeting, and collaboration to ensure company targets are met. Proven problem solver, analytical thinker, and the ability to adapt to evolving environments. Driven, and best known for successfully leading a active mentoring program.
PTA Bored Member, Parliamentarian
Member of the African American Advisory@ Ellerhorst Elementary School
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