Experienced Business Intelligence professional who is passionate about data, eager in learning new application technology and working collaboratively to learn insights from data and to solve business challenge.
Rare combination of both functional and technical experience in end-to-end Business Intelligence and Analytics solution, provides greater understanding of stakeholders' needs in each stage of software development life cycle.
Systems Design & Documentation
Analytical & Attention to Detail & Quality
Strong Problem-Solving Skill
Quick Learner in Technology
SAP BW on HANA, SAP Business Objects
SAP Predictive Analytics
Senior Business Intelligence Developer, 11/2010 to Current CHEP USA – Orlando, FL, USA
Coordinates with Business Analysts and System Analysts to analyze, translate and document functional requirements into technical designs.
Build, test and support business intelligence, analytics and data warehousing solutions.
Led, managed and delivered a business intelligence project in a cross-function and geography team.
Completed 3 full Software Development Life Cycle (SDLC) implementation and upgrade projects with SAP BW and BusinessObjects.
Senior Business Analyst / Systems Analyst (Asia-Pacific) , 07/2007 to 11/2010 CHEP Australia – Sydney, Australia
Served as a
single regional interface between business partners in the Asia-Pacific region
and the Global IT team, responsible for requirement gathering, governance and system support of
business intelligence and analytics solutions in the region.
Collaborated with business partners to elicit, analyze and document business requirements and processes into functional designs, and worked
with development teams and business users to test and implement technical
Led user training sessions, and advocated system capabilities in the
Worked collaboratively in a global BI matrix team to maintain system
uniformity and adherence to global solution standard governance.
Successfully completed SAP BW Implementation for CHEP Australia &
New Zealand and coordinated the rollout of SAP GUI upgrade for Asia-Pacific
BW Systems Analyst, SAP Security Administrator, 10/2005 to 07/2007 Roads & Maritime Services of New South Wales – Sydney, Australia
Interfaced with business users and project management office to gather
and document reporting requirements,
test, develop and support reporting solutions.
Conducted user training, regional site visits and workshops to manage
relationship with business partners.
Analyzed and documented business processes,
and performed system security checks and maintenance and
ensured segregation of duties
Business Analyst, 09/2004 to 04/2005 Deutsche Bank, AG – Sydney, Australia
Analyzed and documented business
requirements and process flow for master data maintenance process
Investigated system discrepancies and coordinated resolution with Business Area Controllers
and Regional Head Office in Singapore.
Project Management Officer, 04/2004 to 09/2004 Deutsche Bank AG – Sydney, Australia
Provided PMO and administrative
support to Project Manager and Team Leads for SAP Global General Ledger Implementation
Provided weekly Project Status
Reports for senior management and steering committee.
Monitored, managed and escalated project issues and organized training
sessions for business partners.
IT Support Consultant, 07/2000 to 11/2002 McGill University – Montreal, Canada
Worked directly with end users to
provide technical support to 40,000 user base of faculty, staff and students.
Master of Information Technology: Database Management, 2004 The University of Sydney - Sydney, Australia
Bachelor of Commerce: Management Information Systems (M.I.S.), 2001 McGill University - Montreal, Canada
Graduation Distinction, Dean's Honor List and Golden Key International Honor Society Lifetime Membership.
Recipient of J.W. McConnell Entrance Scholarship.
Recent Awards & Nomination
Nominated for CHEP Circle of Excellence Award, 2014
Winner of CHEP USA-Walmart Innovation Challenge, 2013