Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Overview

I have recently completed Master’s Degree in Business Administration with close to ten years of experience in diversified office management. Presently, seeking career opportunity in the areas of human resource generalist or business administration. My Master’s degree has enabled me to develop an analytical and efficient approach to manage business challenges, and together with my work experiences I have the knowledge and skills to progress and add value to both my career and organizational sustainability. My main strengths are highly efficient and focused in accomplishing task assigned to me. I believe in lifelong learning and try to learn something new from every experience as there is always room for self-improvement both personally and professionally.

Master's Degree in Business Administration : , Expected in 2015
Universiti Sains Malaysia - ,

Bachelor's Degree in Business Administrtaion : , Expected in 2007
Universiti Putra Malaysia - ,

Diploma in Management : , Expected in 2000
Universiti Malaya Centre of Continuing Education - ,

Senior Business Administration Executive , 2008 to 10/2008
Ampmech Sdn BhdCity, STATE,
  • Support Human Resource Manager in overall departmental functions, which includes preparation of reports, presentations, correspondence and job posting in mass media.
  • Prepared reports, internal memos and correspondence for Chief Operating Officer's Office.
  • Screen and distribute mail, email and faxes with regards to request for quotation to relevant HOD and follow through ensuring speedy action.
  • Successfully, improved and developed new Ampmech employee's handbook that is concise with all the elements of employment and job related information and responsible to keep it current.
  • Developed detailed orientation materials/presentation.
  • Conducted orientation for new employees joining the firm. Further, with the support of human resource Manager, was able to involve participation of other department to ensure the new employees’ feels welcomed and assimilate well into the team.
  • Compute monthly sales analysis for all sales departments.
  • Assigned to work as part of the organising team for 3rd EXPIC 2008 (explosion protection industries conference) held in Hilton PJ.
Senior Administration Executive , 07/2005 to 11/2007
Serata Bidara Sdn BhdCity, STATE,
  • The agency was relatively small organization, as such I was responsible for overall administrative functions.
  • Planned travel arrangements for both our employees and foreign nurses flying in.
  • Managed payroll, monthly employee's claims and maintained accurate record on employees attendance, medical leave and medical benefit usage.
  • Supervision of despatch clerk.
  • Established good rapport with Malaysian Nursing Board (MNB) personnels when dealing with regards to foreign nurses’ recruitment approval matters and submission of documentations.
  • Attend to service related queries from clients, in the event of marketing personnel absence.

Executive - CEO's Office / Marketing Division , 03/1998 to 05/2005
Hospital Pantai KlangCity, STATE,
  • Responsible for smooth running of the CEO’s office by providing secretarial and general administration functions.
  • Attend relevant management meetings and minutes of meetings are recorded accordingly.
  • Coordinate with other HODs in compiling monthly management report and EXCO papers.
  • Administer monthly utility/telephone/office purchase bills and head of department's monthly claims, which requires CEO's approval.
  • Supervise CEO's driver's attendance and calculate monthly overtime claim.
  • Confidentially deal with issues in CEO’s absence.
  • Initiated and managed Pantai Junior's Club in-line with the club's objectives.
  • Further, I was responsible for Pantai newsletter (quarterly issue) are published and distributed promptly, in fact I was editor-in-chief for two issues.
  • I was part of the continues medical education (CME) team, whereby I work with the consultants, nursing Manager and pharmaceutical companies organizing various medical talk sessions as part of learning avenue for nurses.
  • Worked with medical equipment and pharmaceutical companies for funding and collaboration for public forums and health screenings campaign.
  • I have meticulously worked on new practising agreement for all the consultants based on new adjustments by Pantai Holdings Bhd.
  • In addition, I was also responsible for renewal of the practising agreement when it expires and maintain record on consultant's professional indemnity insurance are current.
  • Handled and screened customers’ feedback before assigning relevant HOD to resolve the issues.
  • MS Word
  • MS Excel
  • Adobe PhotoDeluxe Buss. Edition
  • MS PowerPoint
  • MS Publisher
  • MS Access
  • Hospital Information System (HIS) Procare

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School Attended

  • Universiti Sains Malaysia
  • Universiti Putra Malaysia
  • Universiti Malaya Centre of Continuing Education

Job Titles Held:

  • Senior Business Administration Executive
  • Senior Administration Executive
  • Executive - CEO's Office / Marketing Division


  • Master's Degree in Business Administration
  • Bachelor's Degree in Business Administrtaion
  • Diploma in Management

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