senior billing specialist resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Individual eager to contribute to the Early Childhood Evaluation Team success and challenges.

Acquired over 30 years of job experience and growth in a variety of different areas of employment. Excellent people and leadership skills with the ability to adapt and accept changes.

  • Effective Family Builder and Counselor
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.
  • Developed system to keep track of amount of customers to receive bills each month along with monthly notices to remind them of due dates.
  • Developed assessment to improve workplace development of employees
  • Intervention Strategies and Techniques
  • Early Childhood Education
  • Early Childhood Development
  • Over 25 years of Utility Billing Systems and software
  • Collections, research and general accounting
  • Financial statement analysis
  • Excellent telephone, oral and written communication skills.
  • Excel and office 360
  • Type 65 wpm
  • Leadership roles throughout career.
  • Company Trainer for new Employees
Work History
Senior Billing Specialist, 11/1999 - 06/2020
Quantitech Layton, UT,
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Worked with Customer Service and assisted Billing Representatives to properly apply customer remittances.
  • Research, identify and resolved billing variances to maintain system accuracy.
  • Trained and mentored new team members and managers on accounts systems and policies to promote operational performance.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Promoted consistent accuracy of billing information by reconciling 50,000+ accounts monthly.
  • Data entry, accounting and Bookkeeping functions.
  • Exercised independent and analytical judgement in areas of billing and accounting procedures.
  • Managed preparation of Utility bills and supervised billing functions and meter reading.
Parent and Youth Facilitator, 09/2016 - 12/2019
Hopeful Horizons City, STATE,
  • After regular working hours from 6-8pm, taught students and Parents family communication skills and academic skills, liaising between them and their families.
  • Guided interaction between 6-11 year old students during group work activities using guided conversation for proper ways of communicating. Assisted in solving behavioral problems and instituted steps in problem solving and anger management.
  • Taught students and Parents how to increase family unity and cooperation and decrease family conflicts at home and how to plan activities for everyone with input from everyone using differentiated activities designed by Hopeful Horizon. Taught effective ways of making improved life choices.
  • Instructed up to 12 students individually and in groups on "I feel messages", team work activities and communication activities.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Taught Parents proper way of communicating with their children and incorporated effective means of how to reward good behavior verses bad behavior and how to take risk assessment of their child.
  • Assisted with Graduation of Parents and Students after each 14 week Session. Assisted with program outreach for additional Families.
Master in Education: Guidance Counselor, Expected in 09/2014
Cambridge College - Cambridge, MA
Status -

Still working on degree to complete Internship

Bachelor of Science: Criminal Justice, Expected in 05/1983
Benedict College - Columbia, SC
Status -

Minor : Social Work

  • Certificate for Basics of effective communication
  • Certificate for training in Excel Empowerment
  • Basic Principles Leadership Training Certificate
  • Certification in Business Applications

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Resume Overview

School Attended

  • Cambridge College
  • Benedict College

Job Titles Held:

  • Senior Billing Specialist
  • Parent and Youth Facilitator


  • Master in Education
  • Bachelor of Science

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