Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

A Senior Manager in information technology and software engineering with expertise in diverse range of technologies within multiple lines of business settings. 15+ years of demonstrated excellence in leading teams and projects across Automation, Software design, Quality assurance, product development and innovation . Well organized, results oriented individual with proven ability to implement standards, procedures and processes that improves business functionality. Solid management skill, capable of leading and motivating individuals to maximize levels of productivity, While forming cohesive team environments. Exceptional communicator, focused on building strong client relationships, commitment to quality and service excellence with aptitude for launching new technology operations, including client relationships, policies and procedure, business processes , and SLA's.

  • 10,000+ hours of project management
  • Consistently Exceeding in performance ratings year over year
  • Excellence awards (Platinum/Gold) recognition on projects
  • Implementation of standards that helped division in many successful OCC exams.
  • Showed 100% Year over Year increase by driving and implementing 700+ automated solutions In 2020.
  • Project Management
  • Team Leadership
  • Solution Design
  • Technology Integration
  • Strategic Planning
  • Stakeholder Communications
  • Problem Resolution
  • Training and Mentoring
  • Requirement Analysis
  • Implement Best practices and Standards
Work History
01/2017 to Current Senior Audit Manager Hca | Riverside, CA,

Currently managing a high performing team of technical auditors/consultants and maintains an extensive technology infrastructure. The core responsibilities include

  • Provide end to end automation solution for the business auditors.
  • Is responsible for cost analysis and establishment of various tools and technology for the audit division and pilot use cases in those platforms.
  • Guide organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Contributed to policies, procedures and manuals governing internal IT use.
  • Closely collaborated with project members to identify and quickly address problems.
04/2012 to 09/2017 Senior Application Consultant (team lead) Cognizant Technology Solutions | Linthicum Heights, MD,
  • Supervised team of developers for creation of new codes as per requirement in the system.
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
  • Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
  • Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
  • Stored, retrieved and manipulated data for close analysis for audit teams to perform point in time audit.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
  • Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
01/2009 to 04/2012 ETL Informatica Developer Wells Fargo | Incline Village, NV,
  • Reviewed project requests describing database user needs to estimate time and cost required to accomplish projects.
  • Designed data models for complex analysis needs.
  • Developed database architectural strategies at modeling, design and implementation stages to address business or industry requirements.
  • Developed team communications and information for meetings.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
01/2006 to 10/2007 SQL Developer Bank Of America | City, STATE,
  • Devised high-quality database solutions ranging in size and complexity, increasing productivity and improving data sharing.
  • Developed custom database objects, stored procedures and delivered application support.
  • Prepared memory management for database systems.
  • Built useful reporting deliverables to properly document analysis results and provide performance improvement feedback.
  • Analyzed existing SQL queries to identify opportunities for improvements.
  • Performed regular database backup.
  • Reviewed and interpreted business report requirements to address user needs.
  • Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision.
  • Generated, debugged and enhanced existing reports with introduction of new system features.
Expected in Associate of Applied Science | Engineering Technology Bharathidasan University , Trichy, India, GPA:
Additional Information

Recent Projects:

Technology Road map:

Currently leading Technology roadmap project which will be a multi-year initiative to enhance our technology, providing needed technology and personnel resources to accomplish prioritized projects

Data Lake implementation

Audit Laboratory

Technology Roadmap

Horizon Platform integration

Operational Excellence and SIM ideas

Solid understanding of code design principles on various tools and technology.

Extensively worked on high end ETL tools like Informatica Power Center

Extensively worked on data analytics tools like Informatica data quality and sometimes Alteryx

Sound understanding of Data Warehousing concepts and Dimensional Modeling (star/snowflake Schemas)

Strong analytics and conceptual skills in database design and implementation of RDBMS concepts.

Well experienced in Oracle / SQL Server database development using PL/SQL, Stored Procedure, Triggers, Functions and Packages

Lead and implemented Hadoop, SQL Server, Oracle platforms and other storage and database solutions for the audit division.

Lead and implemented ETL and reporting tools like Informatica Power center, Informatica Data Quality , SSRS and other technology platform.

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School Attended

  • Bharathidasan University

Job Titles Held:

  • Senior Audit Manager
  • Senior Application Consultant (team lead)
  • ETL Informatica Developer
  • SQL Developer


  • Associate of Applied Science

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